Planet Beach Contempo Spa of San Ramon

very unhappy with the service I received when I came here. Unfriendly and horrible spray tans, uneven and way too orange-​y.

Don’t get a membership here!!! They don’t answer their phones and they don’t return messages! And the last time I went ½ of the beds were down!

The beds at this salon are very run down and the Mystic Tan sounds as if it’s about to break down every time I used it. I worked at a tanning salon for 3+ years so I hold most salons to a high standard. The girls that work here were confused when asked questions about the salon packages. I also think that it’s overpriced for a member to pay $ 100+ a month for an all inclusive package and also have to pay a $ 5-​$ 10 «cartridge fee» when they want to use the Mystic Tan. I have no problem paying for quality beds and service but unfortunately this salon does not compare to other salons I’ve been to.

I absolutely love this place. Alexis, Erica, and Patty have been there through the 2+ years I’ve bed going, since then a lot of great girls have come in and out as well. They offer amazing services with fantastic customer service. Alexis has suggested several products that I am now obsessed with. Sadly I am leaving the state, but will stay at Planet Beach– because of them. Thank you:)

Love this place! It’s clean, they have a nice clean vibe and nice machines (not dingy old ones) and so far I haven’t had to wait more than 10 minutes to get into the tanning bed I want to use. Friendly staff is always a plus. I’d give it one more star but they are pretty expensive. 1 month of tanning cost me $ 121.00 which is the most I’ve paid for a month of tanning, but so far I’m happy and I’m not stuck in a regular charging cycle, which turned out to be a rip off at another salon. They have other packages too for 4 – 6 tans which are less expensive. Overall I’m pretty happy here and will likely return after my 1 month is up.

I really would like to give this place more stars because it’s clean and staff is friendly, maybe not the brightest, but friendly. I am not a «member» but had purchased several tans and my boyfriend had done the same. We hadn’t gone in a while and when I called to make an appointment they could not find my records or his. The girl just told us to come in and they would figure it out when we got there. They let us tan but still could not find our tannings that we purchased. The manager/​owner asked me for my phone number, her employee handed her a piece of scratch paper that looked like it had already been crumpled up to write my info down (this might be why they couldn’t find our info) so i gave her my business card instead. They manager/​owner said she would call and I never heard back. Very disappointing.

You definitely pay for what you get! Planet Beach not only has the most up to date equipment but the ladies are always nice and make sure that you feel welcome everytime you walk in the door!
It truly is a SPA, they offer tanning, red light therapy, massage, and a ton of other options. Everything is always clean and they have great air conditioning so you don’t walk out looking like you just left the tanning salon. They do take appointments but often I call 20 minutes ahead and they make time for me which is great because my schedule can change frequently with work!
If you want to spend a little time on yourself and get the best quality, Planet Beach is where its at!

Planet Beach ROCKS! The entire staff (Patty, Erica and Alexis) are friendly, helpful and knowledgeable. They do a great job accommodating my schedule since I’m not their only member.
I love the concept of a DIY spa! PB offer many things such as tanning, UV facial, Hydro massage, a Decompressor table and Red light therapy but my FAV is the Hydration station! I always leave feeling relaxed and refreshed! I still need to try the pedicure salt bathe and paraffin wax?!!
The salon has a great look and is always very clean with some nice music playing in the background. Oh, can’t forget about the nice aroma of the salon.
An all access pass is only $ 70 a month. For me it’s money well spent.

First of all, this is NOT just a tanning salon. Planet Beach in San Ramon is like a do-​it-​yourself spa, but with amazing staff to get you started.
First off, after my initial visit, the staff (and I mean ALL of them), greet you by name each and every time you walk in. Such a nice feeling. The managers, Patty, Alexis, and Erica, are each amazing and make you feel so welcome.
The entire salon is kept impeccably clean with lots of attention to detail.
So let’s get down to what you really want to know — the services. They do have UV tanning, and it’s a great ! But they also have a high velocity bed that bronzes you so your tan lasts longer and you’re more of a natural-​sun color. Then they also have a Mystic tanner (which I haven’t used, but I can tell it’s popular).
But here’s the best part, they have these amazing spa rooms in addition to the tanning. It’s the most relaxing way to have a massage, party of one! Then there are two other rooms, one that’s a massage table that I’d describe more like a roller bed (think massage chair but horizontal). And THEN … wait for it … there’s this AAHHHHHMAZING massage chair that you sit in when you get a red-​light facial. I’ll let the gals there explain the benefits of the therapy, but I can just say that I’ve seen my skin improve, pores minimized, and more of an even tone since starting. But did I mention the amazing massage chair you get to sit in while having the facial? Hee hee hee … it’s the BEST! Way better than any pedicure massage chair — doesn’t even compare. There’s also a full red-​light bed that does the same thing for the rest of your entire body. Since using this therapy, my skin feel smoother and tighter all over.
Then the hydration station. Other people have written about it, but it’s like a private sauna. More like a pod you lay in. And let me just say this — if you’re into aromatherapy, I don’t know if that’s the idea but HELLLLOOOO … I could lay in the pod all day just to be surrounded by the amazing aroma. I guess it’s minerals that help moisturize your skin, but HONEY! I’m just sayin’!! YUMMMMM!
They also offer teeth whitening (which I haven’t tried), and they have a paraffin dip that makes your hands and cuticles super soft and moisturized. It’s great if you spend all day in front of a computer, or if you have any arthritis. I HIGHLY recommend.
OK — lastly (sorry about the book here), each station has Sirius radio and if you tell them one time what station you like, every time you go in, they’ve preset that station for you. (Did I tell you these peeps are amazing?)
HIGHLY RECOMMEND! Here’s something to take care of yourself. Go ahead. live a little. spoil yourself!

I went to Planet Beach today to get more information about the mystic tanning. I found out they offer so much more. Alexis was the sales associate that I worked with. She was very friendly and very good at explaining all that Planet Beach has to offer. I am preparing for a 10 day cruise in the Med; so I found out mystic tan would not last, ended up going with hydro therapy and then UV tanning. The hydro therapy felt so good, I plan to do that each time before I go into the tanning bed. I also want to try the facial therapy in the near future.
The facility was clean and the staff was friendly.

DO NOT GET A GIFT CERTIFICATE!!! Expecially under $ 100! My friend graciously got me an online g.c. For $ 50. I cant use it toward ANYTHING unless I spend an additional $ 49!!! for a package. What a waste! Trying to get my friends cc credited hasnt been easy either. You cant get a hold of any live person!!!

I used to be a member here a couple or years ago, and I really liked the facials and hydration station.
The massages were alright, nothing compared to a real one.
The radio next to all the services was really cool, but I could have just as easily brought my ipod without it.
They didn’t have teeth whitening set up yet when I went.
The girls who worked there definitely were always very nice, although with some it seemed a little fake.
One thing that set me off was when my mom told me about a product she had bought, which I had bought the same one of, but they charged her more! My product was not on any sort of special or sale, I guess they just assumed because she was older she made more?
The kicker, which it seems like a couple of people have had problems with, was canceling. The main thing I wanted from there was the tanning beds, and because of their tanning beds I have hypo pigmentation all over my body. I was never told of the warnings about tanning beds, or pointed to the signs that tell you about them. By the way, the signs in the rooms with the beds I was in, were almost behind the side of the bed. They were not conveniently located at all. After I finally noticed the signs (and had enough time before the bed started to read them a little) I saw that one thing that can happen when you’re on birth control is hypo pigmentation. I had started to notice these little white spots all over, so I decided to cancel.
I know how to give myself a facial at home, and buying 1 massage a month (or even 2 depending where you go) was cheaper than the membership here.
So I cancel. I believe I had to pay an extra month or something. Fine.
I get a call a while later, stating that I have to pay for more months. Uhm… escuse me?! No. I told them the reason for my cancellation– hypo pigmentation, and said that if they wanted to collect any more money off me, they could contact my lawyer. Never heard from them again.

First off let me start by saying I liked the location and the staff very much. I just felt like I got trapped into a contract that I had no business being in. 24 months @$ 99 a month is a commitment that is sold to you as if it’s your best option. Once I used the facilities I loved the results. The problem I had was the fact that the beds work so well I could maintain my tan with 3 tanning sessions a month tops. That’s $ 33 a session. Each session being only 8 to 9 Min’s really just seems outrageous. Also the store hours are so limited it was hard to get appointments especially if you work Monday– Friday. So for me I think they are all about the sale which I guess works well for them but honestly I prefer to be given a choice. No hard feeling just glad my 24 months are over. Total visits 29 in 24 months. Wow what bad deal for me.

You get what you pay for, friendly professional well put together staff, definitely has broke out of the standard «tanning salon» stereotype. Super clean, always functioning very cool place to unwind. I used to work for a tanning salon and honestly most are gross they hire 16 yr old girls that wouldn’t know customer service if it came up and bit them in the ass. At planet beach the have frequent client appreciation day. Water hand towels bath robes. As for price, it’s a steal. If you look at it for just simply spray tanning you will pay for your member ship in just 4 tans not including full access to actual tanning beds massage hydration station and more. It’s awesome give it a try pamper yourself you only live once. I gave up cable when times got hard but never my planet beach :) five stars well deserved

A super nice staff that always tried to accommodate you and your schedule.
I primarily go here for the hydro massage and the hydration, which is like a sauna capsule and is very relaxing!
They have mystic tanning, several different types of tanning beds, teeth whitening, facial therapy (Lumiere), two different types of massage beds, and two hydration rooms. Each room has a personal satellite radio with headphones too. And the last Thursday of each month they have a customer appreciation day where they offer specials, discounts, and have a spread of various food and drink.
As long as you call a few hours ahead of time, you are basically guaranteed to get the time you want for an appointment. I have been going here for almost two years, and have received nothing but great and friendly service.

This is where I tan. Yes I’m one of those. :) The girls that work here are ridiculously nice, not one of them is bitchy. You get unlimited use of everything for a flat monthly fee. What I pay for this mini spa, a month, is less than a straight up tanning place (beds and mystic only). Totally worth it!
Beds are top of the line, kept very clean. The place always smells wonderful and I never have to wait very long. They even have the velocity bed included in your unlimited! Usually places have that bed for a extra dub! ($ 20)
Must try hydration station!
Overall love this place!

So, I stopped by this location yesterday, but didn’t know it was by appointment only (I usually go to the Dublin location).
The 3 girls up front were extremely friendly and helpful. They gladly fit me in even though I was a walk in. I had to wait a little bit which was understandable, but that was ok because I was in that area to grab a bite to eat.
After lunch I came right back and they were ready for me. I like how they did not push me to purchase products or even a membership.
Since I tan very easily, I opted for a 3x tanning visit (no expiration) for $ 25… and I was the one to ask about it!
Will definitely be coming back to the San Ramon location… not that there’s anything wrong with the Dublin location. I just like this one better!

i dont understand why «kelly A» hates planet beach so much. Every single time i go in i get greeted, with a smile might i add. if you apply for the monthly membership you pay a fixed amount per month and you have unlimited access to the entire place. They have UV tanning, mystic tanning, massage chairs and beds, teeth whitening, the hydration station (which makes your skin beyondddd soft), and the list goes on. they also sell products there as well, such as tanning lotions, body wraps, and other things.
overall… A+. ive been going about 6 months and i wouldnt go anywhere else

Planet Beach is nothing but a cheap tanning salon trying to be something it’s not — a «spa».
They signed me into a 24-​month contract, for $ 69 a month. i CANCELLED 6 months ago and the woman i cancelled with said that my card would be charged for another 2 months (69×2) and then i would be done. FINE i said, i lost my job and couldnt afford it for another 2 years!
recently, i discovered that they had been charging me still, for 3 extra months, and when I went in to dispute it they told me I had never cancelled. BS! needless to say i learned my lesson and will never ever give a company my bank/​credit card info to AUTOMATICALLY charge me every month.
Planet Beach will tell you that you have to sign up for the automatic payments from you account to qualify for whatever special promotion deal they have going on, BEWARE! I’d rather have pale skin than to deal with this sneaky, profit driven company ever again!

Planet Beach is a very cool little splurge to make you feel spoiled without paying top dollar. I joined when they first opened so I got a GREAT deal… but I know that they are still offering specials. You pay a monthly price and get to use as many services as you want… whenever you like! It’s a great idea and I have to say… I absolutely LOVE Planet Beach! Tanya is the owner/​co-​owner and she is just wonderful. Shany and Elizabeth work there and are just a pleasure to be around. They really make you feel like you’re being spoiled and they always have helpful little tidbits on what products & services will work best. I love Planet Beach so much that I’m throwing my bridal shower there. Spa party!!! Yay!!! The services include:
Mystic tan — «My Mist» very cool way to dial your own color — not orangy like some mystic tans.
Hydro-​derma fusion ~ I recommend this one if you like steam baths, or
if you’re planning to do mystic or tan! It is FABULOUS! Very hydrating!
Therassage ~ great when sore from a work out — like a roller moving up and down your whole back & legs.
Hydro-​massage ~ This one feels like it’s good for circulation, especially on the back of the legs… one of my favorites right before doing hydro-​derma fusion!
Luminous facial in cyber relax chair ~ I recommend this one too! It really is AMAZING what it can do for your face. And the cyber relax chair is SO RELAXING… especially if you recline it as far back as you can.
UMO Facial (cool mist hydrating facial)
Tanning — BEST tanning beds around! Way better than Utopia!
This place has a very cool vibe, very hip and trendy. The satellite radio hook-​ups in each room are way cool too. Try this place and you will not go back to any other «tanning salons.» It is way more than that!