Windsor Pacific Property Management

Jackie is our go to person whenever someone is in need of an outstanding property manager. Every time she meets with a potential client of ours, the feedback is always outstanding.
I am the team leader of the #1 real estate team in Danville/​San Ramon/​Dublin and making sure our clients receive top notch service is our #1 priority.
Jackie at Windsor Pacific also believes in the same philosophy.

Jackie is on top of things. Our issue has been addressed prompt and has been followed up quick and efficiently. Her respond time to questions and problems is immediate. She runs her business very professional and she seems to be well connected. Thank you !

Jackie and WPPM managed the rental of my home in San Ramon in 2014 – 15 when we moved to the east coast. I was always comfortable that all issues would be managed, which was critical because I was a 6-​hour flight away. Jackie is professional, responsive, and well-​connected. I am very happy with the service from WPPM. Highly recommended! Below I provide more details about my experience.
I interviewed several property management companies when it was clear that I wanted to rent my house in San Ramon. After being duly impressed with Jackie in a telephone conversation, we arranged an in-​person meeting at my home the following morning. She was very thorough and honest in both assessing a reasonable rental rate, disclosing her costs, and in recommending necessary repairs. She made all arrangements for several vendors to get the house in good shape (carpet, paint, minor repairs). I was very happy with the final product.
She marketed the house very professionally and quickly identified an outstanding family. The lease paperwork was handled seamlessly. It was painless on my end. The only maintenance/​repair issue that came up during the lease was replacement of a rotten fence. Jackie handled everything, including negotiations with the vendors and my neighbor (split the cost of new fence). New fence looks great and the price was right!
Prior to the end of the lease I needed to sell the home. Jackie worked seamlessly with my realtor, tenant, and me to ensure a smooth transition. She didn’t charge any additional fee once the sale was complete. She was awesome!

My husband and I have had Jackie as our property manager for 3 years and from beginning to end she was great! She was professional, personable and prompt in all areas. I highly recommend Windsor Pacific!

my husband and i just moved across the country from Chicago to this great property at Dublin Ranch, Jackie was the first one we got to know the first one who helped us to get the process started. She done a superb job to make the process easy and and quick. Jackie we are blessed we met you we are blessed you gave us the opportunity to start living in the sunny state of California. Thank you very much and thank you for continue to support our needs. We can only to reassure you we will be the best tenants and we will take good care of this property.

I rented from Windsor for a year and a half, having never used a property management company I wasn’t sure I would like the process, communication with a third party or the technology which would now accompany how I interacted regarding my home. This was with out a doubt the best experience I could have asked for. Not only prompt and professional but I truly felt like I was the client, not just the renter. The move in and move out experience was a pleasure and each time I needed a repair or maintenance they were quick to respond. Jackie is the best and I highly recommend Windsor for all your Real Estate needs.

I’ve been dealing with Jackie for more than two years and I’ve never encountered a property manager with more integrity. She definitely knows her business and stays up on the trends, laws and pricing in the East Bay. She is very community minded and knows everything a owner needs to know to get property rented with good people and no liability. And her husband’s cute, too!

Jackie has managed our property since Dec 2014 and we are extremely happy about the level of service and commitment from her. Jackie came highly recommended by our realtor when we were looking for our new house. Although the new house search ended up being ~6 months long, Jackie continued to stay in contact with us to make sure everything was fine and was very timely in getting back to us with our questions or concerns about the rental process. Having owned 3 homes and managed rental properties (on our own in the past), we wish we found Jackie sooner! She lives in the area and knows the community very well. Very open and honest so we definitely value her opinion and expertise in property management!

I’ve had the pleasure of working with Jackie for years now as a vendor. She is very knowledgeable on her properties, she gets back us very quickly when we have questions, everything is very seamless when working with her. She’s one of my favorite property managers to work with.
I would highly recommend her to anyone who is looking for a property to rent or needs a property manager for their property.

We recently moved from Florida to San Ramon California, and had the pleasure of working with Jackie from Windsor Pacific. She was so incredibly helpful in every step of the way in helping us move into our rental property. She always answered our emails and questions promptly and even now 3 months after our move, I know I can always reach out to her with any concerns our questions. I highly recommend her and this company. I wish all customer service was this great :)

Early this summer, we were given a notice that our previous landlord would be selling the home we had been occupying, and we had less than 60 days to move. I met Jackie Ferreira from Windsor Pacific Property and gave her an idea of the ideal home we were looking for. She was understanding of our circumstances, professional and worked quick to find us the home we are in today. I would ABSOLUTELY recommend WPPM and Jackie Ferreira and should a similar issue arise, I will be sure to call on her again.

We love WPPM. Jackie is very professional and understands how stressful a move can be. They were always timely in taking care of any items that needed attention and always went above & beyond! We rented a property from them for three years & couldn’t have asked for a better property management company! They were fair, honest & trustworthy from beginning to end… which is hard to find in a rental environment… especially in the Bay Area! Highly recommend them on both sides of the rental transaction!

I recently relocated to the Bay Area and finding a rental property was frustrating and time consuming. Fortunately, I was able to secure a listing by Windsor Pacific. The entire process from viewing the property, signing the lease, and taking possession of the rental unit was fast, efficient, and Jackie was able to communicate with me on a very timely basis — which I must say doesn’t appear to be the norm from what I’ve encountered with other property management companies. Since I’ve moved into my property, Jackie and her team continue to be very responsive and have promptly dealt with a few minor issues with my rental unit. Plus, it’s comforting knowing that my calls or emails will be quickly addressed in a timely manner.

My husband and I have held our property as a rental for 15 years. Initially we used a Pleasanton-​based company. Our experience with them was very unpleasant as they clearly were not an advocate for the owner. As a result, we parted ways and tried a go at it ourselves, which wasn’t a viable option as we do not reside locally. After interviewing several companies, we selected Jackie because of her level of knowledge and professionalism. Nearly four years later, we can happily report that we found what we were looking for in our previous management company. Jackie is fair, responsive and solution-​oriented. We are very happy with the level of service provided and strongly recommend WPPM.

We have used WP to manage our rental home for over 3 years. Jackie has been fantastic in every regard. We are first time landlords, and wanted to find a property management company that we could trust — WP has certainly been just that. Jackie did a great job screening our tenants who have all turned out to be fantastic. Professional, organized, friendly and trustworthy — definitely a property manager you can depend on.

My family and I are extremely happy with Windsor Property Management and the service we’ve received from Jackie. Their response time to any of our questions or concerns have been quick and efficient. Their on line services are also very user friendly. I would highly recommend this company for any management needs.
–Carmen and Marcos

Professional & Knowledgeable, I believe best describes Jackie Ferreira at Windsor Pacific Property Management. I have been very happy with the services WPPM offers. I’ve been with Jackie & Windsor Pacific for many years. I’ve had the same tenant for the same amount of years. This is a complicated industry. WPPM is well connected with vendors in the community & businesses to assist with rental concerns or issues. When problems arise, Jackie informs me quickly. She, then partners with me to help find the best solution to the matter. Jackie is an effective liaison between me and my tenant. She is caring and patient. I trust WPPM and highly recommend their services.

Windsor Pacific Property Management has been looking after my properties for the past 4 years and I am super happy about their service. The manager, Jackelyne Ferreira is very detail oriented and extremely responsive to my requests. She also has many vendor connections that I don’t have and will get me cost effective deals that are far better than the market rate. I highly recommend their service! Absolutely 5 out of 5!
— Rene

I was very happy with WP several years ago, so it was a no-​brainer to use them again to manage my rental house. Once again, quick to fill it with credit-​worthy tenants who keep my house as nice as I would myself. Statements are delivered on-​time and all funds arrive as scheduled.
The headaches of owning rental property vanished!