Quality Inn

Beautiful view of the ocean !! Comfortable beds and overall nicely kept room. The free breakfast was the lowest quality I’ve had from quality inn/​comfort inn. Absolute basics when it came to that and also NO cooked fresh eggs just hard boiled?

BED BUGS !!!
Everything in hokey third world state of disrepair.
Shoddy workmanship repairs on everything.
Proprietors trying to save money on everything and it shows.

The room was clean. the pillows small. The fridge and microwave nice to have. the T.V. had very few channels and we could not order a movie. And no movie theater near by one 40 miles away. The pool area needs maintenance spa only ¾ full. the restaurant was excellent!

Our room was not as filthy as some of the pics posted, but it was not clean. The bathroom smelled moldy, there was a hole in the wall next to one of the beds, vacuuming was a swipe and a promise, and the towels were a bit more than gently used.
I found the one staff member we dealt with surly and not at all hospitable. She was obviously eating in the back when we checked-​in and got food on the paperwork she handed us.
We stayed on the Hearst Castle Package and we were so disappointed given we had stayed in Morro Bay on the last HC visit and the hotel was lovely with nice people.
It wasn’t worth it to be a bit closer to our destination.
Find another place to stay.

Pretty disappointing given the price of the room. Towels were old and grey. The bathroom was not the cleanest I’ve ever seen. Occasionally there was the smell of septic. Even in the breakfast area. The jacuzzi wasn’t even worth a try. I would compare this to a truck stop motel which would be a ¹⁄₃ of the price.

For the cost of $ 250/​night for 2 double beds, I would have expected at least Hilton or Sheraton quality. Towels were threadbare and dingy, walls and ceiling paper thin, and the «included breakfast» was like something you would expect in a prison. And to add insult to injury the parking spaces are so tiny that we came out this morning to a scrape on the car.
Would not come back nor recommend. Outrageous.

Very nice place, comfortable rooms with all the amenities, good breakfast, totally value for money.

BED BUGS!!! Reservation issues!!! Fire alarm continuously going off! Backed up toilet with no plunger available through the front desk anywhere. Horrible service. This was the worst possible stay we could have had! We had reservations for our group of 13 in four rooms. Checkin girl was rude as could be. Our reservations were confused with someone else with supposedly the same name. The views were of the meth lab looking trailer park! The wifi did not work. We were in need of two beds in all rooms and one of our families had to share a double bed with all three of them. Not one of our rooms were acceptable. Front desk admitted to muting front phone because it kept bothering her! One star is exceedingly generous!!!

We stayed at this hotel on the way up the coast. The website showed decent rooms (we were only there to sleep before continuing on our way) and it was in a convenient location for us to stop.
When entering the hotel to check-​in, there was no one at the front desk. An elderly woman began screaming in a foreign language and after about 5 minutes, another woman came to check us in.
Once getting to the room, I decided to take a shower. During the shower, I noticed that the shower wasn’t draining. After getting out, I called the front desk and she said she would send someone up in a few minutes. This was about 8:30. No one ever came.
The next morning I tried to go in the balcony and the screen door fell off! I didn’t bother to call because we were checking out anyway.
Upon check-​out, I spoke to the woman at the front desk and she apologized and said that by the time the repairman came, it was 10pm and she did not want to disturb us, which was ok because we were asleep anyway by that time. The hotel would have gotten only 1 star, but because of how apologetic she was, and because she gave us a little refund, I give them 2 stars. If the hotel shower worked properly, I would have rated them higher because it was a decent place to sleep.
I haven’t had problems with other Quality Inns, so I think it is specific to this location.

That word you are using for your business, «Quality?» I don’t think you know what it means.. .
We are welcomed to our room by a refrigerator that is emitting a high-​pitched whine. Unplugged it – no biggie, right?! Hanging out for a little bit after our 4 hour drive we start to realized that it smells like wet dog, with a sickly sweet over-​stench of Lysol spray. So, we open the sliding glass doors to air the place out. Turn down the beds and everything feels slightly damp.
Then I go to plug in my phone charger and I notice that the carpet is dirty with visible crusty bits under the chair– chip crumbs and grape ribs.. .lovely. In the restroom there is a puddle by the toilet. The tank is leaking. Warn kids and husband to not get their pants wet when using the bathroom and toss down a bunch o’ towels. Starting to feel itchy and creeped out when I notice a see a huge spider in the bathroom. But we dealt with that (squash!)
Starting to think this is a big mistake.. .when husband sees a FLYING COCKROACH* NEXT TO HEADBOARD?! When I start packing up and close the sliding glass doors I see ANOTHER FLYING COCKROACH* SMASHED BY THE SLIDING GLASS DOOR?!?
Checked out lickity-​split. The woman at the front desk was nice enough but defensive and couldn’t guarantee a refund. She said she had to, «Talk to her manager.» We will contest the charges on our credit card if not fully refunded. We drove around and couldn’t find another hotel for miles. So we made the long trip back home for 4 hours in the middle of the night.
Bad experience? Uh.. . yeah. Our weekend was ruined. I hope we can get a refund on our Hearst Castle tickets.. .
When I read the other reviews I see the bed bug stories.. .Oh my! This is the last time I let my husband book a hotel.
* Had to look up on Google to identify because we were both like, «WHAT IS THAT?!?»

We stayed here last week because it was close to Hearst Castle, a «Quality Inn» and had a AAA rating. We arrived at 1:40 in the afternoon and although the gentleman at the front desk was polite he would not check us in until after 2:00 PM. Really? We went on to the Castle and had a great afternoon. The fun ended there. The room was just barely adequate. We did have an ocean view, but the chairs on the little balcony were so dirty we could not sit out there. The carpet was dirty and by the time we left, my socks were so black and sticky that I just threw them away. The towels were clean but old and dingy. We had planned on eating at the Manta Ray next door
(highly recommended by the front desk person) but after we walked through the
back to bring in our luggage, we saw how filthy the back of the kitchen area and kitchen floor was. We were shocked. There was days of bird mess right there by the back door which was crusty with grease. Oh MY! There was no way we would eat there. The ice machine would have been a nice touch if it had ever been cleaned. I shudder to imagine what must be at the bottom of it.
So just because the name says «Quality Inn» does not mean it is quality. I am really surprised that AAA gave this place a rating.

We were there for 2 nights, reservation made sight unseen. First impression was not good, couldn’t even find the front door to check in, and the lady at the desk seemed as though we were bothering her (though we spoke to her a few times later and she was very pleasant). Looks recently remodeled, at least the front portion of the building where we were. I was surprised that the rooms themselves were very clean, well appointed and not bad at all but the grounds were not taken care of at all. The breakfast was nothing great, the usual pastries, hard boiled eggs, etc. Wished there was yogurt or a bit more but we did make some tasty waffles. The pool was small but really nice and warm, as was the spa. No one used it the whole time we were there. The poolside lanai is a nice pleasant place to sit and chat.
Maybe the rear building is nicer, I don’t know but I think you can do a lot better for the price in the area. We wanted to be near Cambria but there are a lot of places. We had a really nice dinner next door at the Manta Ray.

My husband and I went trip to Hearst Castle just a few days ago. So we decided to stay at Quality Inn since they are close from the castle.
The thing is, I got bit by bed bug… there are 6 bug bites on my body now. We stayed there only for one day, but if we stayed another day or more, I would get more bug bites. sigh.

With hesitation based on mixed reviews, we took the plunge… and enjoyed the pool and hot tub all to ourselves! The room was an appropriate refuge from the daily grind as well. I’ve concluded that the pessimists are just THaT and should stay home where it is probably perfect, ha!

Walls in rooms are thin so you can hear the people in rooms next door easily. Not as clean as I’d like it, floor looked dirty. A little shabby and needs to be updated.

This place is in a great spot. Very close to the beach and nice restaurants.

Stay away — BED BUGS!
Stayed 1 night there and had insect/​bug bites all over the right side of my body — still inflated and red, after 4 days…

I have stayed here twice in the last two years. Decent prices and decent hotel. The large flat screens in the rooms are a definite plus! Plus I loved how I just melted into the comfy king bed. The bathroom is small and outdated. They get great wifi thankfully because there isnt much to watch on the tv. The first time I stayed in the main building with the ocean view. It was nice but for cheaper I stayed in the back with the garden view this time. A little akward when your balcony faces the people across from you and they can see into your room and you can see into theirs. Also makes it a little less private and noisey.

I must say I was a bit disappointed. I have stayed at 2 or 3 others Quality Inn and this location is by far the worst.
We got room 109 which was located in the main building, right next to the breakfast room on the first floor.
— 1^st disappointment — the bathroom
It was VERY SMALL (only enough room for a tub and a toilet) and OLD! The brass-​ware on the toilet was corroded, and I actually found a wrapper inside the toilet (meaning that housecleaning did not clean well!!!) before I even used it.
As I was taking a shower, I noticed that the water didn’t drain well. I had to shut off the water to allow it to drain for a couple of times as I was showering. Luckily I only showered once (only stayed one night) so I didn’t have to experience such a pain over and over again.
— 2^nd disappointment — NOISE!
I’m not a light sleeper but the noises were bothering me a lot! First, I kept hearing the upstairs walking, moving stuff, everything! Then in the middle of the night, the alarm clock suddenly beeped, then in the early morning I heard people moving furniture around (I think it was probably the breakfast room right next door). My gf slept by the window and she said she constantly heard the traffic noise.
So if you stay in this hotel, request for a room that’s not facing the road AND on the TOP floor!
— 3^rd disappointment — Sucky Breakfast
Breakfast room was tiny!!! Not enough room for everyone and it was bare minimum! I only liked the waffle machine and there was not egg at all, not even hard boiled eggs. I’ve stayed at other Quality inns that actually had eggs and even sausages/​bacons for breakfast with much larger breakfast room!
— 4^th disappointment — PRICE!
We were paying $ 155/​night for the room (not including tax!), NOT WORTH at all… and btw, that was the «advanced rate, non-​refundable!» so the regular rates are about $ 40-​$ 50 higher!
Overall, this place is OK to stay if you’re on the road, but look for coupons or something… All the other properties nearby looked as old and dingy and I think they all had similar rates. not sure if they are better though.
O, one plus for them is that the check in and check out were very easy and fast!

This is a decent hotel. Freshly remodeled, nice staff, convenient to Hearst Castle. They offer a package deal (we got it through AAA) that includes the hotel for 2 nights, 2 continental breakfasts per person, 1 dinner (up to $ 20) per person, and tickets to a Hearst Castle tour which makes it easy if you don’t know the area too well.
Our room looked over a nice courtyard. Pool was warm and clean — kids loved that after the drive up there.