Performance Health Centers of Atlanta

I also purchased a half off depot coupon for a couples massage. I’ve tried for weeks to get in touch with this place. The same run around as the other reviewers. Finally today I just stopped by. There’s a note on door to call another number. I called… it’s the owner of office space claiming he hasn’t heard from renters in over a month. They are obviously out of business. DO NOT PURCHASE A COUPON OR GIVE THEM BUSINESS… SCAM. I will be contacting half off depot for some sort of reimbursement. If there’s such a thing…

Do NOT give this merchant your business. You will get poor/​no customer service and endless runaround. If you buy a discount deal, you’ll spend more in time and frustration than the deal is worth. TRUST ME.
My story: I purchased the Groupon for a couples scalp/​foot massage class with complimentary champagne. So excited! I booked the date as a surprise anniversary gift for my honey, and I even paid for us to have pedicures before, so our tootsies would be agreeable for all parties. :-)
We showed up early (as requested), and the appointment had been booked incorrectly. They didn’t have us down for the full time; the therapist was already running behind; and there wasn’t an additional therapist who could help. So, we were turned away. Ok, that was disappointing, but stuff happens, right? Nevermind that we drove 30 minutes to get there. Nevermind that I was out of a relaxing experience with my honey; never mind that our anniversary was negatively impacted, right? I was assured that we could rebook with no problem.
Time rolls around to rebook, and I try to book online — but wait, you can’t book online, you have to call! But wait, you can’t call and get anyone, because it rings through to a fax! But wait, if you try again, you’ll get a voicemail box that isn’t accepting messages! But wait, if you keep trying and you ARE able to leave a voicemail, no one will call you back! But wait, if you email voicing your concerns about lack of response and requesting help please, forget that too, they don’t care and won’t reply! (I did get an automated response telling me they would honor my coupon and to CALL to rebook, but that just started the cycle all over again, so does that really count?)
In short: We were booked incorrectly, turned away at the door, and no reasonable/​professional response to multiple attempts to any available method of communication.
Synopsis? Shame on you, Performance Health Centers of Atlanta. Shame on you, Parnisia Duckworth LMP. But, perhaps equally, shame on ME… for not taking a moment to check Unilocal reviews before giving this sorry excuse for a healing practice my business. A valuable lesson, and rest assured, it WON’T happen again.

I am having the same issue as other reviewers. Bought a Half Off Depot voucher and all I get is a fax machine.
Go to their website to book which takes me to Schedulicity and it tells me I have to book by phone — which is only a fax.
On their website, no other contact info. Click on the link to their Facebook page and it doesn’t work. Went to Facebook and put in their name, no postings from the company in a year. But one posting in Feb from a potential customer with same issue of trying to book.

This whole business is a scam. The only good reviewers are obviously fake, look at the other reviews they posted. 5 stars for this place, 1 star for competing businesses?
Same story as everyone else– bought a Groupon, tried to book, finally did, they called to cancel that day, never reached them again. Brilliant.
Don’t waste your time.

I bought a couples’ massage on Living Social and was really excited to use it. Unfortunately, I’ve spent 2 weeks trying to get in touch with someone at Health Performance Centers to schedule it. I’ve called multiple times during regular business hours (when their website says they are open) and no one has answered. They haven’t returned any of my messages either. I am incredibly disappointed and wouldn’t recommend them. It appears they decided to sell massages through living social and stop answering their phones so they don’t have to honor them.

Awful! We bought the living social deal on Feb 4 and they wouldn’t let us make a weekend appointment until April 21. We showed up and had the same experience as another reviewer– Locked door and voicemail full! No one there at our scheduled time and no one to answer the phone. And totally agree the building is shady and looks like the zombie apocalypse on a Sunday.
Come on guys. This is not good business. Stay far away and don’t waste your money!

Business called a few days after this posting to offer to speak with other owner and to come in for a complimentary do-​over. Although I will not be taking them up on this offer, I thought it only fair to note their attempt.

After a few scheduling conflicts, I am grateful to the manager Parnisia, for honoring my half off depot voucher even after its expiration. She called me twice AND responded to my emails, which is rare these days with the lack of customer service of a lot of businesses. I enjoyed the massage and my masseuse Ali was sweet and even suggested techniques I can do at home to relieve some of my tightness. I’d go again!

My boyfriend and I experienced the CIMA couples massage class last night. It was an amazing experience! I have never written a review of anything ever, but i did want to share the experience that we had with anyone that was considering a couples date. I purchased the date night on Groupon months ago and did experience a bit of scheduling issues that was a concern but after finally speaking with the manager and she explained her staff problems (that she has recently resolved) it was well worth the price and wait. We learned great techniques to massage one another, it was intimate and sexy.
The service was personal and far exceeded expectations. I would definitely like to go back!!!

Understanding the fact that customers with coupon will have «discounted’ service, I have lowered my expectation to almost none when scheduling appointment.
Just like most other service, customers with coupon scheduling appointment here will not be offered an appointment on weekends except for a many weekends away from current date.
As expected, 2 days before my long awaited appointment scheduled long ago, I received a call with some excuse that my appointment has to be cancelled. I politely rescheduled for the next one.
After waiting for over 3 weeks, my appointment is cancelled again without any reason provided, not even a courtesy call. Just an email that my appointment is cancelled.
Even though I purchase coupon for service, I always tip enough to full amount of service. Still could not understand why business sells coupons if they will not honor them.

This is the 2^nd review that I ever wrote for a business on Unilocal.Had an one hour session with William today and it was the BEST message I EVER had. Will definitely go back when I have the money