Allen Tire Company

Mike and John are the best! They took care of my wife’s Prius quickly and gave me a good price. They have serviced several cars for me and my friends and I have NEVER had a problem. I always go back and they ALWAYS take care of me.

After receiving an estimate for new tires from my Toyota dealership I did my homework and shopped around. I asked Allen Tires if they would match the lowest price I found as they are close to my office. They answered yes and I was able to order the tires and have them installed the very next day. Great customer service, fast installation and friendly staff. No haggling and no upsell. I’ll be back.

The front desk staff is friendly and knowledgable. 2+ hours for mounting and balancing 2 tires was an ok experience.
I drove away satisfied until I reached into my center console and discovered that someone had rummaged through the contents. There wouldn’t have been a reason for staff to look in that compartment. I would not recommend this location.

I’ve been a customer a little over a year now… New tires, warranty strut replacement purchased elsewhere, alignments, rotation, balancing. Even an oil change. I had never even heard of Cooper Tires when John recommended them for my particular driving needs and preference, but have been most happy with the ride I get.
I don’t know about other Allen Tire locations, but this one is excellent! Mike and John run a great place here.

I am from Illinois and I needed my van worked on badly. Know my van was from Illinois, there was tons of rust, broken parts, and lots of problems to say the least. They not only managed to fix my van, but make it safe again. They do good work and are the most honest shop I’ve delt with since I’ve been in orange.

My story begins with losing a tire to a road hazard. That’s the bad news. The good news was the tow was only a mile to one of Allen Tire Companies stores. Their friendly rep, John, offered to replace the tire however I inquired about replacing all my worn tires and was presented with a very nice offer on 4 new tires that fit my budget. The even better news was Allen Tire Company’s service was wonderful. I’m a happy camper.

Being a woman I can be intimidated going into car service shops since I have been cheated before, so I usually do my shopping and get quotes before I go into a store. These guys were super friendly, they didn’t beat around the bush, and they gave me an honest price over the phone – no gimmicks. When I went into the store the price was exactly the same as they had quoted me, and it took less time for them to finish my car than I thought it would. They were very friendly, polite, and courteous. I’ll be taking my car here again.

Fantastic service, competitive pricing, and knowledgeable assistance. The first time I had gone there for my old Mazda B2000, they let me know I needed some work done, and were more than happy to write out a list of work needed free of charge, since I was doing the work myself. I completed the work, then returned for new tires and alignment. This time around I needed tires for my F250, and great service yet again! Mike, the GM, is awesome!

I hadn’t done biz here in over 5 years (last flat!). It was wonderful to see that this Allen Tire Co. store in Santa Ana/​Tustin area was still up & rocking it. I had a wonderful experience here, from minute one to minute last. The sales reps, Mike & John, were super helpful and very knowledgeable with their vast product line. Mike gave me a straight up good deal on a pair of top-​line Coopers, … no B.S., … just clean business. They did not offer any road-​side assistance, which was no real biggie, … since my phat azz needed the 1 mile walk in! :^} … John followed up quickly with a question by phone, –before– they did the work, which was appreciated. Overall, a great visit, good prices (quoted –before– the work), and a super friendly staff, with a clean/​comfortable waiting room. Thanks again, M. & J. — - GREAT JOB! VERY SATISFIED! … The Coop’s look AWESOME, & ridin’ DIVINE! … ** HIGHLY RECMND. this fine store! ** … Yup. … John H. in Orange, CA.

I had a screw in my Chevy volt tire. The dealer said it couldn’t be repaired and i needed to spend over $ 200 to replace it. I then went to three other tire centers that told me the same thing. The prices ranged from $ 146-​$ 175. At Allen’s I was helped by John. He was the only person that said there was a chance of fixing it. It was great news to hear that it was fixable. He was honest and I didn’t feel like I was being taken advantage of. They have earned all my future business. I highly recommend Allen’s tire company. Ask for Jon (JDS)!

I was having the worst day that couldn’t get any worse– until I got a flat tire. The guys here took care of my car. They were so nice and quick. I really appreciated it.

Be very careful with what they tell you and try to sell you! I went to Allen Tire on Tustin Ave for a tire rotation and oil change. We had purchased our tires there a couple months before. When I arrived the man asked if I needed a wheel alignment, to which I responded that I didn’t know. He said that it was free to check and $ 75 to get it done. I told him to go ahead and check and call me if it needed it. I went for a walk while I waited with my 6-​month old daughter. About an hour later I saw them drive my car from the back to the front of the store and park it, so I walked back over expecting them to be done. While standing next to my car I received a phone call from the same man saying that my car did need the wheel alignment. I asked him how long it would take and he said that they already had it hooked up so it would only take another 20 minutes. I was surprised he said that since I was standing next to my car but I figured he was just trying to make a sale and would take the car back right away to get it done. I said OK since if my car needed it I was willing to get it done and pay for it. I waited by my car for the next 20 minutes and it never moved. Upset, I went inside the store where the man already had my keys and a receipt waiting including the charge for a wheel alignment. I told him that I had been standing next to my car for the past 20 minutes and it hadnt moved. He said that I must have misunderstood that they had already done the alignment. I restated to him that he had told me my car was currently hooked up and would take 20 more minutes and that obviously he hadn’t done the wheel alignment or he had done it earlier and lied to me on the phone. Either way he had lied somewhere and I couldn’t trust what he said. I refused to pay for the alignment since it wasn’t done on my car. I was extremely upset not only at being lied to but I had a 6-​month old that I was carrying around waiting unnecessarily. I went to Allen tire because I thought I could trust the company — it’s where we buy our tires and get work done, but now neither I nor anyone in my family will ever go back. Not only did they lose my trust and that one sale that day, but they lost a lifelong customer. I was very unhappy with the experience and it still makes me upset to think about it.

Although I had a negative experience at this particular shop which inspired a review reflecting that, I am changing my rating because of the exceptional follow-​up that I received. I was quite surprised to have been contacted within hours of posting on Unilocal by the president of the company, who clearly values his customers and the reputation of Allen Tires. I am definately satisfied with the remedy of the situation (he made sure that I was given a full refund at another location), and very impressed with his professionalism and personal care.
I really thought that I would never set foot in another Allen Tires, but after my conversation with Fred Allen III (the son of the founder, as he explained), I would reconsider. Not sure I’d go back to this particular location, but I would recommend giving your business to one of the few companies left who have this sort of commitment to great customer service as a policy. Five stars for them, just taking one off for this store.

Great Service, Prices, & Friendly Staff.

I’ve been coming to Allen Tires for years but today I realized why they are SO amazing. I actually woke up at the crack of dawn to visit another store at 7am because they are closer to my house. They played a bunch of games with me and lied about the tires I wanted just so that i’d spend more They also told me I had to wait almost 2 hours to find out if they even had my tire in stock.
I ran over to Allen, Mike was very helpful (as usual) and told me the truth. He said my tires were actually discontinued and he found me a very similar tire. They even put tire dressing on all of my tires :) All done in half an hour!!! By the time my car was ready the other company called to tell me the tire I wanted was on «back order».
Thank you Mike and Allen Tire for being so trustable, providing amazing service, and not making me feel like a number or a cash machine.

I took my vehicle in to have a nail removed from the tire. The guys at Allen were great, they had it up on the rack, nail removed and tire repaired in under an hour. I’ve been a client of theirs since the 80’s, they’ve been delivering good value and excellent service to me for 25 years. They’re my go to tire guys.

Excellent service, free tire rotation and inflation if you buy your tires from them. Good honest service. Mike is such a great help there. This is the only place I will go for tire shopping.
Oh, and they have small pet turtles there.

I have purchased all my tires for all my cars from This Allen Tire Co. I refer them to my friends and relatives. Great tires, Great service. Always the best price. Thanks Mike!

They were good once they got the tires in that I ordered. At first– they forgot tp call their supplier when I called them on Monday. I called them back on Wednesday. They apologized and said they’d have them in a couple of days. They got them in on Thursday afternoon, so I made my appointment at Noon on Friday. They were done in two hours or so including balancing. Not bad once they got the tires in. Their pricing for the quality of tires is competitive. But make sure you do your research and call around.

This is a great place for tires. The employees are paid hourly, not by the job, which encourages them to not oversell you. I bring my car in frequently and ask them if I need new ones and they almost always tell me no.
One time my sway bar had come disconnected, and they hooked it back up for free.
Overall, great place to get your tires. Also, I was able to pick up a WiFi signal while there, but I don’t think it was their’s. There is also a Del Taco across the street if you want to eat while you wait.