AutoZone

Not helpful at all ! Why work at a car shop when u dont know anything about cars. Waste of time should of gone to O’raylie im sure they’re helpful than you guys. Thank you. For nothing.

I walked in with a quoted price via phone! Was acknowledged right away! Old part was taken out, measured, rock and roll within 20 minutes! So satisfied. THEN at checkout paid WAYYYY more & the MANAGER was dumbfounded when I brought up the issue, how could you acknowledge me by part/​conversation when i walk in and then charge me $ 50 dollars more, that I do not have! Ugh! So upsetting!

Understaffed and can’t even run a register for people not needing to look something up.

Came here looking for fuel injector cleaner. It was easy to find since it was on the shelf in front of me when I walked in. The staff totally ignored me, didn’t greet or even notice me walking in. They continued on in their conversation as if I didn’t even exist. They have all the typical car knick knacks that you would be looking for to repair your car. I just feel that their prices are higher than their competitors. They are a bit more clean than other car stores.
People are fixing their cars in the parking lot, which is okay. I just didn’t feel safe in this parking lot since there are a lot of shady and homeless people there.
I will probably go some where else in the future unless my car broke down right there in their parking lot.

Do not shop at this auto zone they have assistant managers that don’t even know their own policy and don’t go out of their way to take care of you I had purchased a repair manual which I never use still new in the plastic and they wouldn’t want to return it plus the managers attitude was unnecessary!

Came here to get air filters for my two cars. They had nothing in stock, and didn’t even carry cabin air filters for my Toyota (really). Ordered the parts that they did carry but never got a call when the parts arrived. I called several times, but the phone number on my receipt was answered by a fax machine.
When I did go to get my parts, I realized that the clerk had ordered the wrong parts for my BMW. Getting a refund took forever for some reason since the clerk needed two others to sign off on it.
Gave the place two stars because it was clean and there were not a bunch of guys in the parking lot working on their cars

Glad to find an even closer AutoZone near my residence. Though a little understaffed at the particular time I was there (after 445p Fri) the customer service here was great. I had a list of particular items to purchase and they were able to find all the items needed. The shocks for my Chrysler 300 Hood was not at this location and they performed a search and printed out the part at another local autozone location for me to go pick up. .
Note: The only annoying thing about this location is that it may be a little difficult to get into the parking lot if your south on Fairview. Almost better to make a U-​turn and quickly turn right into the Parking lot. But with Traffic this can be tough. I scope the place out some more and update this review to give the best option