MAI Chan Auto Accessories

My dad suggested us to come here to try and find a car part. The were eating lunch and had it ALL spread out on the desk. I don’t understand why Vietnamese people have such bad customer service. Didnt even say hi and just kept eating with her mouth open, smacking her lips and staring at us like we just landed from Mars
It was a waste of 7 mins of my life. Why did I EVEN bother!

Don’t come here people. This is the worse place to bring your car to in Westminster. The owner and his wife are liars. They screwed up my stereo system and blamed that it was broken. They said that I intentionally brought in a broken stereo system and blamed on them to make money out of their pockets. These are very unprofessional and unethical people that run the business. Take my advice, think twice before you come here!!!

Worst place to go to. Tried to redo my leather armrest and it took him over 7 months to get it done. I would call every month to check on it and he would just say, oh we don’t have your color, waiting to see if your color comes up to match your car.
Later on, I decided to come in person and talk to them myself. I asked where is my armrest and here is a receipt. Told them they have to give me a refund if they never started on it.
First the owner of the shop tried to say that my receipt is fake and that they have never seen me here before. I told them that I called everyday for my armrest and they denied the fact that I did.
One of the coworkers came in as I was talking to them and told me sorry, we lost your armrest. They offered me a shitty replacement they I did not take, and just took the refund.

WARNING: I wish I read review before coming to this place. Mr. Ha, the owner, also the guy who worked on most services. He’s a lier and not an honest man. I had 06 Sienna van alarm issue that went off by itself and he replaced with his alarm for $ 150 + tax. After alarm replacement, I found out there is no night display light for the climate control, radio, remote control button. Brough the car back and he refused to fix the issue which he caused. He said, alarm replacement has nothing to do with the night light. I said, if you say so can you write me a few words saying that. He said no. Mr. Ha messed up my electrical system and refused to fix the problem he caused. People don’t come here. He got your money and left you with more problem than you 1^st come for.

I came in for a simple order of lug nuts, what I got was a no return call for pick up nor did I get the nuts. I’ve being calling and calling with no luck. It looks like I am going to have go down there to fight for my money back.
This place is a joke!!!

Does anyone know if there is a shop in Westminster that does the same seat covers as Mai Chan?

Damn, wish i can give this stupid place negative stars! This is the worst place ever to bring your car. Everyone here don’t know jack sh*t about cars yet somehow in their minds they think they do. I was young and dumb when I took my car here for the first time when I was 15 years old. I took my car here to install a body kit and that’s the decision I just want to bang my head against the wall every times I think about it now. DUMBEST DECISION EVER!!! Everything is overpriced and the quality of service is crap. They don’t know how to install anything related to car properly. Seriously, if you care even a little bit about your car, DON’T EVER BRING IT HERE. This place is only alive because old or not very savy Vietnamese still go to this dump. Trust me when I say this, I’m a Vietnamese living in these areas for almost 30 years. STAY AWAY AT ALL COSTS!!!

I wish I’d seen the Unilocal reviews before I went to this place. It truly deserves 0 stars.
My family had agreed with the owners to have custom car seats done for our 2 cars. In the past 2 weeks, we’ve done nothing but wait, been lied to and disappointed by how business is conducted here. In total, we’ve waited in the shop (not air conditioned) or around the area (and I live in LA NOT the OC) for 3 whole days.
…and we’re still not done with getting everything we paid for.
My custom car seats looked better in the past from this place (that was about 3 years ago), but I have been sorely, supremely disappointed by how much I paid and have been let down by the service here as of late.
The bottom line? Don’t come here. Unless you like wasting time and money.

this place doesn’t even deserve one star. JUST PLAIN BAD!

Mai Chan = My Money in vietnamese.
Needed a body kit to be installed on my car from a recent accident at Nohl Ranch Car Wash (on my birthday). I went to Mai Chan to get it installed and the nice man who owned the place, Mai, quoted me 200 buckaroos. BAM! I fell for it.
He got done after 3 hours and I was just thinking in my head «wow, he did that really quick.» I was really stoked for my car too be flush, clean, properly installed, and nice looking but boy was I wrong.
The bumper was wiggly, he used «wood» screws to put it on my baby… he scratched up both of my front fenders, and he didn’t install the bottom of the front bumper right. When I was driving home the bottom of my front bumper was flew off and it became into one of those hazards on the freeway wherein everyone drives around it.
The place offers rims, old headunits, bad installation, decent tire replacement, and very bad english accents.
The man is clearly not a professional body kit installer and I warn everyone around this area, not to go to this place. Trust me, you’ll be $_​_​_​_​much richer.

My convertible was broken into about 4 years ago, and I brought my car here to replace the canvas top, since the person who broke into the car, ripped the top open. (Sadly, all they got was an $ 8 silver bracelet I bought in Mexico, my XM satellite radio receiver that doesn’t work if I mark it as stolen and I got for free after rebate, a couple of tare panda dolls, and some baby clothes that I was going to give as a gift).
In any case, the cost to replace the top was going to be $ 700, which I thought was an absolute steal, since the dearlership would charge me close to $ 2000 to replace the top! They told me, to reduce the cost of the canvas top, they would use the old glass rear window in the new top. Which, my father was there to witness all of this.
Today, I brought my car back, asking if anything can be done for my canvas top since water is now leaking in the rear window area. The owner, had me waiting for a good 20 minutes, while he looked at some car forums and looked at some paperwork, and took phone calls. His wife, sat there gossiping to her friend and told me to just wait for her husband.
I patiently waited, and when he finally got to me he said a few things to me. First, he said do you have a receipt. Which is understandable, but I didn’t have a receipt, it was 4 years ago when it happened! He then proceeded to say, «I need a receipt because I don’t think we did the work for you. We sold the business several years ago to another guy, and the company was called Pro Auto Sound. We then bought back the company from him. We think he did the work for you.»
So I called my father to confirm the name of the company, it was indeed Mai Chan. My father then said, he didn’t have the receipt, but he can find the check he wrote to Mai Chan to help me pay for the cost of the canvas top replacement. I asked the owner, and he said that would suffice.
But then, he started to say that it was probably a defective top and that he needs the receipt so he can get a brand new one since it’s under warranty.
1. Tried to convince me that it wasn’t Mai Chan that did the work, but Pro Auto Sound did.
2. Told me they would take a check as proof of purchase, but then later retracts that.
3. Tells me that the canvas top only comes in one piece with the window, when they told me in the beginning that they did that. My father also remembers the same ordeal.
This whole thing, is BS. They keep telling me one thing, and then changing their mind the next. What really peeves me about this whole thing, is the fact that they continue to tell me that it wasn’t them who replaced it, but Pro Auto Sound and try to convince me, that it wasn’t them.
Be weary of Mai Chan! I wouldn’t get anything installed from them. And if you do, you better be sure you kept that receipt from 5 years+ ago!