Quality Suites John Wayne Airport

Quality Inn still open as CW hotel and suites. Not the Ritz but I’ve stayed at Hilton hotels that are much lower quality than this actually. Friendly and helpful staff at check in and decent amenities in lobby such as a shop and free coffee plus breakfast and outdoor pool. What more can you want? Also the rooms are suites with separate living room area, sofa, large flat screen TV, microwave and frig. Works fine for me.

Room appears clean, small roaches in bathroom
Crusty extra blanket in the drawer. breakfast was «ok»
Shuttle service is posted that it’s offered then when we asked for a ride to eat dinner at the «district» Andrew abruptly said that they don’t go there. Then he opened a binder and THE DISTRICT is on the list for rides…
Have stayed in Quality Suites in SLO that location is 5 star.
Our keys to our room continue to demagnetize we had about four to five keys when we left in one day. Very frustrating.
We will continue to stay at the San Luis Obispo location. Disappointed our stay wasn’t the same as the SLO location.

Really wasn’t a bad stay. We were here for two nights on vacation. Desk clerks were nice and friendly. Yes, all of them I talked to during the stay. Toilet in bathroom is legit from all the reviews that it barely clears the door. But shower, sink, tvs, fridge all worked great. AC was COLD. Parking was fine, we had no issues with it. The back of the hotel had plenty of room. Only knocks against this place was that our room cards crapped out a few times (which wasn’t an issue to replace) and the maids spoke no english. REALLY hard to ask questions or tell them what we needed when we can’t communicate. Cooked to order breakfast was really damn hardcore. Never been to a place with an offer like that. Would probably stay again.

Enjoyed it so far, but haven’t gone to bed yet. ;-P
Clean. Wifi is strong and consistent. Both TVs worked well with our PCs for a good gaming experience. Furnishings are nice. A little noise, but tolerable given the number of neighbors and the fact that it was fully booked.
Really, I can only find two things to complain about …
1) The location of the single AC unit meant that I got one side nice and cold and the other side, due to the poor airflow and lack of any device to move air around, stayed relatively hot. Not horrid, especially given the 100 degree weather, but a lil annoying.
2) Parking. Really. Sucks. We got an early spot, and when we were heading out for a late dinner there were multiple cars circling waiting for spots like it was the mall. We opted to walk rather than drive to avoid losing our spot.
Haven’t been here long enough to try breakfast, so can’t comment on that yet. :-)

My husband often takes classes at Kia Corporate Headquarters in Irvine so we stay at hotels in the area quite often. We have had nothing but good experiences until this most recent 5 night stay at this hotel. I’d like to list pros and cons:
Pros: Complimentary Hot Breakfast. There isn’t a wide selection, but it’s fresh, prepared right in front of you and very time efficient. No complaints about anything dinning wise.
Pros: The exterior of this hotel is very nice, there are lush courtyards, it is well maintained and inviting. You can tell a lot of money was spent in making the hotel appear to be a moderately nice place to stay.
Pros: Our room was quite near to ample parking. I’ve read other reviews and some guests had commented there was a lack of parking. I did not find any issues and have no complaints.
Pros: The housekeeping staff were very friendly and our room very clean.
Pros: The bed was comfortable.
Cons: They use four small pillows on the bed that are the size of small throw pillows. Nowhere near standard queen size.
Cons: Hotel staff via phone and in person seemed rushed and impatient. When I questioned a policy on incidental credit card holds the front desk agent was not apathetic to the misunderstanding and offered no compromise or at least apology.
Cons: Thin walls… we heard a toddler stomping from one end of the suite to the other for what felt like hours, and then crying after what I assume was a tumble. With our TV and the VERY loud AC unit on it was still very distracting.
Cons: The AC unit has different settings and was located adjacent to the bed. No matter the setting, the air blew directly on the bed and it felt like Arctic wind. It could be turned off, but due to outside temps, this was a temporary fix.
Cons: The rooms need to be renovated. It looks as if some attempts were made to update, but you can tell that much of the older furniture, window coverings, wallpaper and linens are older. There is a new sink in the bedroom instead of the bathroom. This seems odd to me.
Cons: The bathroom is tiny. The door clears the toilet edge by a fraction of an inch. When the door is closed the tub and toilet leave very little room. I’m not cloister phobic but I felt uncomfortable in such a small space.
Cons: The driveway pavement has spots where cars that have a lower profile bottom out. Not good for the car or the pavement.
I saw the bill that my husbands company paid for the room. I could have paid less and stayed at a Four Star local hotel. It’s not worth what was paid. It’s a motel with an updated exterior.

We had the displeasure of staying at the Quality Suites Wayne Airport over Labor Day weekend. Let me summarize by saying do not ever stay at this hotel. 1 the rooms are very damp and the air conditioning systems are inadequate to cool or remove the humidity .2 the linen and towels quality is atrocious. The towels are super thin and so overused .
3.The room prices excessive. We paid $ 120 a night and appropriate rate would be more in the range of $ 50 a night.
4.PARKING AND TOWING SCAM. If you do not display your parking voucher in the windcreen of your car you will be towed for an expense of $ 400 and you will spend over 3 hours to retrieve your car. The way this scam works is on checkin you are provided a parking decal (a flimsy sheet of yellow paper). No further information/​instruction is provided to you to inform you that you must display this or if you do not display this that your vehicle will be towed. This is purposely done. There’s plenty of parking on site however the security guard will patrol the parking lot at night and attach post-​it stickers to cars that can be easily removed by a tow truck that are not displaying the parking decal. I state only the cars that can be easily towed since several cars in our group did not display the decal and not towed away only because it would have been very awkward for a tow truck to pull those vehicles out The cars are then towed to a local tow yard. You will then spend $ 400 and 3 hours at the tow yard to retrieve your vehicle. Clearly all the employees are involved in this scheme and everyone is getting paid. I did speak to choice hotels regarding this but they said this is down to the local manager and they have no ability to change the parking practice .
5 in order to avoid all the above income inconveniences you have been warned and my advice would be never ever stay at this hotel or any choice hotel facility. The culture of customer service is non existent I believe there are much better choices out there.

Was visiting friends in Costa Mesa and needed a place to stay for a couple nights. Granted I secured a reservation just a week before my trip but was blown away by how stupid expensive any hotel is in the surrounding area. Good GOD! I knew OC was upper-​class but average standard hotels bordering $ 200/​night, ridiculous.
I have stayed at Quality Suites — John Wayne Airport before and my experience was «It’s good enough». My recent stay there was pretty much the same.
The hotel feels dated, feels like its stuck in 2005 with its décor. There was actually a push button land line phone in the room, you know, the phones from the 80s. It was hilarious.
The TVs in the room were modern which was nice. Room was clean but I did find someone’s power adapter to their laptop so I returned it to the front desk. No bed bugs which is always a plus. AC worked great. The pool was clean, jacuzzi was hot and nice. Breakfast was made to order which was fine. Parking is great because its free when most other hotels have valet (lame). Keep in mind if you go out or arrive to your hotel late late, then you might have a hard time finding a spot. There’s hope though… a security guard that patrols the lot will find you something, even if its in the handicapped zone.
The people at the front desk were friendly but when the lobby gets busy and there’s a line to check in or talk with someone at the counter, be prepared to wait. Also, the little gift shop, grocery store next to the lobby is nice but no one was there to sell us a bag of chips, they were wall (two people) up front. No one acknowledged we were there even after 5 minutes of standing there and they saw us walk by them into the store.
The toilet/​shower room was essentially a small closet with the door clearing the toilet bowl by 1/​16″ of an inch. Odd. The bathroom sink was in the wet bar just outside the toilet/​shower area, that’s fine. There was a disgusting smell coming from the drain, smelled like permanent (rotten eggs). I had a guest over in the room and they smelled it too.
I paid $ 200/​night for this room for two nights (Fri/​Sat) and would never pay this much again. This hotel room should be in the $ 100 – 120 range. Well, it would be anywhere else in the country.
I will stay here again because its ‘good enough’ when I need a clean place to sleep. Let’s hope the rates are cheaper and I can make my reservation earlier.

I’d give it between a 2 – 3.
Room was clean. Staff was friendly. Kind of smells musty in here. There are two TV’s in this room a little more than 10 feet from each other, a microwave and a mini fridge. All of which I never touched. But Internet from this decade would have been nice. No place to plug in and WiFi is deathly slow (2.66 Mbps/1.59 Mbps speed test). Thought I would log in to work for an hour, but that won’t be happening. The shower was very pleasant.

The landscape is just calming and fascinating. I’ve been coming to this hotel for the last three years and have always enjoyed it. The atmosphere is quiet and friendly, the only thing is the parking at night which is hard to find. The rooms are always cleaned and the showers are great. Each room is equipped with a closet, safe, and iron/​board even a hair dryer. The staff is always friendly and each guest obtains a breakfast ticket to the cafeteria in the morning for each day of your stay, the breakfast is also cooked to your request and its pretty decent. I highly recommend this hotel to anyone visiting the area.

Use to be a good choice but not anymore the guy’s at the front desk been rude and the maintenance guy yelling as to get out the pool cuz it was time to close I try to talk to the manager and the front desk guy said he was the manager he just lie to me and ignore me

I had to come to Orange County for work training and I was put up in this hotel for 4 days, 3 nights. I was very impressed when I walked into the hotel because the lobby is very nice with a soothing water fountain. The décor is bright with great tiling and it’s just a very open and pretty lobby. It was way nicer than what I had expected really. Check-​in was a breeze and they gave me a map of the place, which was nice.
My room was way bigger than I had expected. There was a sitting area with a desk, a couch, a refrigerator, microwave, coffee packets and mugs. This sitting area was open and lead to the bedroom where I had one queen bed, a nightstand flanking either side of the bed, a large flatscreen tv positioned in front of my bed, a closet with a safe, a sink area and then the bathroom, which had a shower tub. It was set up nicely and I enjoyed my stay here. I took full advantage of the gym (room 109) which has a treadmill, a bike, an elliptical and various strength-​training machines. They also have complimentary towels and water.
Complimentary breakfast was decent, nothing super amazing, but better than I had expected. Remember to bring your breakfast ticket with you!
The only downside to this location is that the immediate food options are pretty bad — heavy, deep-​fried, salty food. If you have a car with you, I suggest driving a few minutes and you’ll find better and healthier options.
If I were in the area and on a budget, I’d probably come back here. It serves its purpose.

I found a «Deal» for $ 130 per night at
. Once I arrived the room was more like a $ 80 hotel. There was spider web on the corners and black mold on the celling behind the bathroom door.
To complete the nightmare, they have a water conservancy toilet system, which would be great if actually did the job. The toilet clogged even though there was no paper being used. And everything was floating. Disgusting and unacceptable for $ 130 hotel.
After complaining to the front desk they gave us a different room. With the same problem. Finally I gave up and asked the housekeeper for a plunger. After few hours a maintanence guy came to bring the plunger. I thought he was about to fix the problem but instead he had the courage to comment that it was very weird. REALLY, two rooms with the same problem and it’s weird?
You end up using more water by flushing the toilet several times trying to flush everything way. I gave up talking to nonensence people and I ended up plugging the toilet myself.
Now, think about it all the time you used the toilet you had to plugged right after. This was ridiculous.
I don not for any circumstances recommend this hotel.
There’s better hotels all around the area with a better service and price. I stayed in this area before so I know for sure that there’s.

We had a great experience with this hotel! We like to try new hotels around the Disneyland area. We have kids, so we like to have something simple, yet fun for the kids, that gives us the best bang for our buck. Quality Suites did not disappoint. The room was clean and comfortable. The pool area was enjoyable. But the best part was the cook to order breakfast that is included in your stay. What a great value and a perfect way to feed our troops in the morning before going to the house of mouse. Thank you, Quality Suites! We will definitely be staying again very soon! :-)

We showed up one Wed, March 26^th to stay for one night. .had to lug our 3 children and bags further then I have ever had to go into a hotel room due to poor parking lot. When we got into room I went to use restroom right away and my husband was killing something next to coffee maker… when I got up to check it out it was a cockroach! We were in our room a total of 5 minutes… I was going to sleep in our vehicle over a bug infested room with my 3 children! The smell was disgusting! And when my husband told them we wouldn’t be staying and wanted a refund the front desk man was very rude and mean! Will NEVER return!.

Arrived in Costa Mesa to stay at a friend’s place while he was away only to discover that he’d left the wrong keys! 10pm after a long drive and I was ready for bed. Started calling local hotels — there are a lot in this area! — trying to find a decent deal. They’re all about the same but the guy at Quality Suites was by far the nicest so I went there.
He gave me the best rate available and after dragging all my stuff in, didn’t fall into bed until almost 1am. Plenty of parking though few rooms are easily accessible from the parking lot. If you NEED easy access to a room from the lot, speak up as soon as possible!
The rooms are arranged around a pretty landscaped courtyard with sitting areas, fountains and the pool. It feels like a nice apartment complex. Quiet atmosphere, no partying when I was there. The guy at the desk said there 60 people from AT&T there for a conference — so it’s a business traveler type place with some families thrown in.
The rooms are very nice. Clean, non-​smoking, they don’t smell musty and they look totally buttoned up. There are plenty of drawers and places to unpack if you’re staying a while. I liked the sink area outside the bathroom — which works well for women who want to put on makeup but not have to do it in the toilet area. I loved the shower. Nice pressure, plenty of hot water and a big wide tub.
I slept very well. Even though it’s fairly close to the road, it’s pretty quiet and plenty dark. The bed was comfortable and the sheets are of good quality — just like they promise. I’ve slept on scratchy awful sheets too many times and these were not those. They also had extra blankets in case I got cold.
Had the complimentary breakfast in the morning. Definitely get your eggs whole! I got the scrambled and I’m not sure it was real egg, not very good. The pancakes looked good and the bacon was decent as was the toast. Nice to wake up to a hot breakfast.

The grounds are pleasant, housekeeping polite. Poorly maintained. Seems management prefers to maintain rooms while occupied. From spraying pesticide to changing safe batteries. This is my second time back. As i was invited by the G. M Lundee because i reviewed his hotel a couple months back. This hotel is not customer service oriented. They do not accept cash. Will not split the bill on two credit cards. And do not allow guests to stay longer than 10 days at a time. I reserved a king bed suite. This hotel opted for wall unit A/​C opposed to the central air thats in. There are 3 sections in this suite. Which creates about a 10 degree difference from living room to bathroom. I was given a fan. And a slight discount. When i extended my stay. I was told i knew how the room was and the price increased.
One star because the G.M. LUNDEE is a liar.
I booked online. Upon check in i was greeted by Lundee. Mr. Personality himself. He’s not only rude and rank. He is a liar. I requested a 3^rd floor suite. He apologized saying the guest just came down and extended his stay. I asked when it would be available. He replied Wednesday. A day before my week long stay. The truth is, im in it now. It was never booked. It was being serviced by maintenence. I was being discriminated. The management needs lessons in customer service. Lessons that reflect rooms that cost $ 179.00 a night
Lundee is an expert at saying no, im sorry with a smirk on his face. Ive never been made to feel unwelcome in a place that’s supposed to feel inviting and welcome.

grand hotel for the price. great suite, comfy bed, lots of space and all our needs were met.
and free, freshly prepared breakfast is a SERIOUS bonus.
when we head back down south, this is where we’ll stay!

STAY AWAY!!! BED BUGS!!!
My mother came into town to visit me and she stayed here. She woke up with bed bug bites on her arms, face, and a few on her legs. She called the manager to tell him and he was SO RUDE to her! He told her there was no way she could’ve gotten bed bugs from the room because they changed the floors from carpet to wood. Just so you all know in case you don’t already, bed bugs can live in headboards, floor boards, and anywhere that is dark and has access to food (us). Anyone who has access to the internet can read about that! The manager was so unbelievably short and rude with her, that she had to call corporate.
My mother is from the Midwest and is one of the nicest, most polite people you can imagine. she doesn’t like causing a commotion. normally, neither do I. but the way she was treated by Mr. Wei was unacceptable. That is why I had to write this review.
The only thing I can say that is nice about this hotel is that they have a really nice breakfast. and its close to the airport.

I’m really impressed with what you get for your money at this Quality Inn. The room is spacious and the furnishings are in good shape. I like that most rooms seem to have rooms in the front and back, providing plenty of natural light.
What is really impressive is the breakfast! Made-​to-​order letting you order whatever you wants — best breakfast set-​up I’ve seen at any hotel at which I’ve stayed.
The only negative things are the noise (close to a noisy road) and the water pressure (shower was a trickle.) Otherwise I recommend if you’re going to be staying in the area.

Best hotel for the budget. very well maintained, clean and amazing breakfast. our room was very spacious, didnt expect 2 LCD’s, one for the couch and one with the bed. very clean. i loved staying here, staff is super friendly. nicely made breakfast to order for free, you can have omlette, eggs, bacon, ham, hash browns., you dont have to spend outside for it.
overall, it was wonderful staying here and best value for money. love it and would love to come again.