Smog Check Test Only Center of Santa Ana

This is the only place in my whole life that I’ve had to look up only to give a review. Let me tell you about it.
1) The staff is horrible.
2) No communication whatsoever.
3) In their webpage it says smog check for $ 40 and when you get there is $ 60.
4) Staff there don’t want to give you explanations for anything they do.
5) Going back to #4, they failed my car’s smog check and did not want to tell me why!
6) They charged me the money and told me they would call the police if I didn’t pay.
7) I asked for a name, they lied about their name. (I overheard another staff member calling him something by something else)
8) I then supposedly had a «re test» available, they didn’t want to do it. (To this moment I still don’t know why)
9) When I called the supervisor, he failed to show and asked for me to leave. (All I wanted to know is why my car didn’t pass, even though it is in great conditions)
10) I can write a lot more horrible things about this place, but it’s already too much negativity for me.
I recommend no one go here, unless you want to waist your time and money. Then you do you.
I then went to another place in Chapman & Dale, with the same car the day after. They only charged me $ 30 and my car was passed in about 5 minutes.
This is my first ever negative review on Unilocal,don’t go here. It will only ruin your day.