To and Mo Towing

This company is bullshit. My husband had his car towed by them a couple years ago he has all his information in the car which the ppl would not let him get nd they refused to give the car back even to his dad so this being said they kept the car nd it was never seen again. Today our car was close to being towed we paid the bald hefty guy to lower it down. Having history with my husband he did say fuck the company due to his past. As we were getting ready to leave this guy blocks our was gets out the car tries to intimidate my husband. My husband being the bigger man here just rolled down the window said fuck the company to his face he gets back in his car and starts rambling on. Very disrespectful thinking he would come out big and mighty trying to act tough yet he just looked stupid no one is afraid of you bald hefty Mr clean looking guy especially not my husband.

This place is a horrible place. They towed my car when I was parked legally in my own community. It’s like stealing the car and asking for ransom of $ 360. They towed it in the evening after you’re done using the car so you don’t notice it gone missing.

Firstly, this company is unprofessional. Doesnt know anything about customer service. They towed my car, fine I deserved that, but i asked them to just let me get my house key out of my car so I can atleast get back to san diego and then come back to pick my car up in the morning, and they REFUSED! I even asked if HE could send someone to grab it for me with my keys and he still said no. However, if I have the cash, a valid id, and the car key… and the car ISNT in my name I can get a car out. This man spoke to us in a voice that was fairly aggressive and seemed like he was looking to argue and be combative. Poor customer service! Wouldnt recommend utilizing this place if there’s ever any reason why you would need to use a tow company!!!

thieves. thieves…thieves!!! they tow without legal proof and don’t care if it’s fake or not. everyone beware!!! i see many lawsuits coming… beware of these thieves!!! And Bob says he’s in charge of it all… be careful everyone, these thieves are everywhere!

My girlfriend’s sister’s rental was towed from my apartment complex and when we received the car, this tall pussy white guy (tow truck driver) tried calling me out to fight me, talking shit, but backing up near the door of the building so he can run in. Then, when he’s telling me I’m a loser and I mention that I can’t be the loser because I’m almost done with nursing school and I was in the Marine Corps, which I’ve actually done something with my life (unlike him), he actually says, «That’s why the Marines has the highest suicide rate.» That’s the best you have to say to a Marine who did something you were too stupid and weak to not be able to do? Bet this faggot wouldn’t step up to me. When he goes to Camden Martinique apartments in Costa Mesa, he actually jumps in his truck when he’s about to be confronted. This is a building full of hardcore wannabe bitches, complete weak sauce. The guy was probably just pissed because his mother made the burrito I was eating in exchange for letting me screw her. Btw, to laugh and say you have my money for the tow shows that you lack an education, because the owners of the company have the people’s money, whereas YOU only have $ 9 an hour. Lmfao… What a bunch of losers working at a tow company. Hmmmm, bullet proof glass. Obviously they’re scared little bitches that they have to hide behind that glass because they can’t be asshole without the protection. Also including a picture of the ugly whore that lies and works behind the counter.

This place is a rip off. Why the police use this company is beyond me. The driver towed in the car to a shop after the collision and then would not take a check from the shop. Then the driver had no change when the shop used cash. The driver asked me to pay my deductable directly to him so I would not need to bother with it later. Little does he realize I work in the insurance industry. Its hard to believe a company with 3 offices hires such rookies. GO SOMEWHERE ELSE!!! THE CITY SHOULD FIND ANOTHER TOW COMPANY

This towing company is a scam big time.
1^st, someone parked at my sister’s own covered spot. Tried to call the security that night, and his name is Ramon, and so the security said when we ask him to call the tow company is that the owner is the one responsible for getting it towed. When before that happened, they got my own car towed that is parked in the visitors parking.
2^nd, my sister got a new car after her car accident and given that it’s her mistake not to get a sticker right away, they got her car towed out of her own covered parking spot. She went to the apartment office and all they say to her is that they got this towing company go inside and sweep all cars that don’t have a sticker. But when someone who actually parked at my sister’s own covered spot, they couldn’t call this towing company to get it towed.
Funny how their rules keep changing everytime. But we’re not gonna let these people and these companies keep doing this type of service. Especially, Chatham Village apartment doesn’t even protect their own tenants instead run this conspiracy or scam or whatever you wanna call just to get a kick back and extra money to put in their own pockets.
Stay away from this apartment and this towing company. You’re gonna get F up. That’s all.

I’ll be honest, I was a dummy and left my car somewhere knowing there was a small chance it could get towed; and risked it. It got towed. These people are just doing their job and it’s thankless because they deal with assholes who are always unhappy. Yes I was absolutely upset about the situation, I was even more upset about how much it cost to get it out– money down the drain. But that’s my problem. They were called, they took my car and I had to get dropped off to get it out 2 days later. The lady at the desk (Laguna canyon road location) was so nice and sympathetic to my situation. She wasn’t rude and definitely wasn’t a crook. I paid the whopping amount I owed and she even sent me off with a water. No reason to get mad and yell at her. I will be more careful next time, but as far as an experience goes, it wasn’t painful at all. Don’t be a dummy and get towed and then blame the tow company.

This place fuckin sucks. Not only did they tow my car after I literally ran upstairs to grab something took me 2 minutes had my hazards on and everything but they fucked up my
was working perfectly fine before and now it won’t start. They basically said it’s not their problem and pushed my car into the street and left me there to deal with it.

THIS SCUM ILLEGALLY TOWED US ON CHRISTMAS EVE! SCUM SCUM SCUM SCUM SCUM!!! Their stupid driver from Santa Ana illegally towed our car without the proper justification, even though we argued it accurately, it’s «their word against ours». Didn’t care that we had to stop temporarily behind another car in OUR building to let our disabled mother exit the vehicle. His driver number is: driver 26, truck 32 (bald, with a total jerk attitude). WATCHED THE KIDS CRYING AS THE CAR WAS BEING TOWED. Wanted an extortioned pay out to unhook the car and when we offered to pay he just drove off. Didn’t even notify the police of this before we did like they were supposed to. This place is so illegal and I am very much looking forward to all the negative karma and law suit coming their way!

Crooks, giving false policy information to get me to pay cash so they could pocket it under the counter. MY vehicle was illegally towed, vehicles need to be called in to be towed, and there was not a call in for towing.
Unprofessional business ethics, I hope they get audited.
Do not use them for towing, do not use them for any service. If you see the bald guy working tell him i said **** ***

I have used them for years. I have had good customer service and found them to be fair and professional. They follow the rules. I see some bad reviews but they only tow if you park where you shouldn’t. That is your own fault not theirs

Me and my family bought a Christmas tree tonight. I pulled up in the street in front of my apartment «not blocking any traffic, and had my hazards on» I wasn’t gone 3 min. And I come out to find my truck being towed with my hazards still on. This man was being a predator and lied to my face about it. I stopped this tow truck on my private road «in a gated community» before he reached a public street. As the unconditional release law states, he is required to turn my truck over to me without charging me. He made me pay $ 190 to get my truck back on the spot. Not only is this unlawful for it is just morally wrong to target someone the way I was, carrying a Christmas tree up to my family apartment. These people are SNAKES who pray on people.

They refused to let me speak to a manager. Then the guy pretended to be a manager so he could have some kind of power and yell at me on the phone. THE WORST CUSTOMER SERVICE YOU’LL EVER RECEIVE ! Maybe because we were two women that they treated us like we were invisible but they didn’t help us then they treated us like absolute shit since we asked to be helped.
Took an hour to let us pay for our car.
Took an hour to give us a receipt for our cash transaction.
This place is full of unhelpful crooks who try to keep your car longer to make more money.

They put me on hold for minutes just to give me their address. Twice. Then after arriving they pick up the intercom call saying I’ll be right back. 15 minutos later I called again, and she said «how can I help you». They totally forgot we were out there. Then we waited another 30 minutes. If your car get tow at least you wish to get a quick service. Also they told me «you’ll pay $ 240, I ended up paying $ 335.
Someone waited outside for so long he even forgot his glasses when he left.

F*!k that ho behind the counter. Cant even ask her a question without an attitude. Vulture as$ towing company.

Let’s be clear about this — towing is a racket. It’s extortion. The amount of money that you have to pay to get your car is outrageous. 235 dollars — what’s the profit margin on that? The city of Laguna beach are vultures and this is part of their racket.
Nevertheless, I had a very pleasant experience at the Laguna beach branch. I didn’t let this ruin my day. Elena was awesome. I don’t blame her at all, this company and towing campaniles in general, as well the city government of Laguna beach, should be ashamed of themselves for willingly participating in legalized extortion.

Though they towed my car… the manager Bob provided me with excellent customer service.
Towing business is tough… but they treated me kindly.

This company sucks. They wrongly towed our vehicle from a private gated community. They stole our parking permit, and cut our battery terminal, damaged the hood of the car. (obviously shady drivers work here).
The obnoxious girl behind the counter told me the supervisor wasn’t in when I demanded to speak with him, then after another 5 minutes of yelling at her, he magically was there.
The supervisor did not abide by state law and refused to give us information we had a right to know, I. E pictures proving there was no parking permit which even the police said they were required to do. They also would not tell me who owned the place so my lawyer can contact them for their misconduct. They charged a storage fee for under 24 hours of storage.
They charged $ 240 for less than 10 hours of storage. When we called to ask about the battery terminal we discovered when we got home, the girl refused to put the supervisor on the phone unless we knew his name.
When she finally put him on the phone, he denied all damage, called me a liar and threatened to call the cops because I was harassing them trying to find out why my car was damaged and for asking for the owner of the company.
This place is a pile of crap. Highway robbery at its finest. So rude, so dirty, and such Grimey people. I’m willing to bet they’ll threaten to call the police on me for this review too.

Aside from horrible customer service and making up rules along the way these people here are crooks. They will take any exit they can to keep your car longer.
They were supposed to credit me $ 250 and I would rather write this review than deal with them or Corta Bella anymore.
Document EVERYTHING when dealing with them.