VIP Limousines and Coaches

Have used VIP twice this year for sedan service.
Pro: on time, professional looking car and driver
Con: both drivers talked too much.

I planned a bachelor/​bachelorette weekend in Temecula and needed a limo for wine tasting. I was referred to VIP limos through a friend. I called and spoke to Mina who was super patient, accommodating and knowledgeable. I gave her all the details and she gave me her recommendations and a couple options on vehicles. We had 9 guys and girls and got the stretch limo to go to 2 wineries. It was absolutely perfect! The day before, I got a confirmation call from a girl who was super sweet (sorry I forgot her name!). The day of, we realized that we forgot to bring a cooler. So, I took a shot in the dark and called them 2 hrs before our pickup and asked if they by chance had a cooler they could bring. Not only did they bring one but they packed it with ice! It’s these little details that count in service! Our driver was Chip who was super professional and nice. The stretch limo was spacious, clean, and well decked out with sound system and a screen. We ended up only making it to one winery because we wanted to spend more time there (and got a bit too tipsy), but I just texted Chip and he was super flexible. Oh, and I’ve been in limos in the heat with a lot of people when the AC didn’t get cool enough. That was no issue at all with their vehicle which makes a big difference in the overall experience! All in all it was a fantastic experience and I would recommend them to everyone. Thanks for making it such a memorable and smooth day for us!!!

I recently hired VIP Limousines and Coaches for my wedding, and boy did they deliver. First off, working with Jeanie at VIP was an absolute joy — she was friendly, kind and accommodating and very good at listening to my complicated wedding requests.
On the wedding day itself, all of the vehicles were punctual when picking up guests, and the entire experience felt professional and seamless. The drivers were friendly and attentive, and all of the vehicles were SPOTLESS with new interior and amenities.
I highly recommend hiring VIP Limousines for your wedding. Wedding planning can be stressful, and these guys certainly made it feel less so.

We used VIP to transport our wedding guests to/​from the hotel and venue as well as the bridal party. I felt like the trips were fairly complicated as there was more than one vehicle needed, specific timelines and multiple locations in the mix. We worked with Diana and she was super helpful (on fairly short notice too!) I had talked to other companies that had been less than helpful, and dealing with VIP was much easier and everything worked out perfectly!

VIP helped me out last minute to coordinate a very complex trip involving lots of young music students, an entire orchestra’s worth of instruments, and a lot of shuffling around backstage at Disney California Adventure for a special concert.
Our driver, Richard, was extremely courteous, professional, and helpful, setting our staff and students at ease. At various points throughout the day I was able to reach their dispatch and Richard with no problem to adjust various parts of our itinerary. He was always prepared early for every single important agenda on our schedule. The bus itself was superb, and our students and families were thrilled to ride in a very luxurious vehicle. For a teacher who has spent most of his career working with school buses and vinyl seats, and has chartered buses from a whole range of operators for performance outings for band and orchestra over the past twenty years, this was really a step up to the major leagues in every respect.
As we are a non-​profit education organization with a limited budget, VIP Limos went above and beyond and offered us a special discount even though we had to book very last minute. Thanks to everyone at VIP for their excellent customer support and we will definitely be calling again to schedule our next trip!

Made reservations for a limo for my husbands birthday. It was a surprise and Mina made it so easy. She was so patient with my millions of questions! Driver arrived promptly and we had a blast!

We asked for non smoking car/​driver and got a smoking car/​driver.
The next day the driver decided to pull out his iPad on the road while going 75 mph. Rather than apologizing for doing so, and risking safety, he argued he had to do something work related while driving.
I called and complained, no good reason as to why this happened. Bottom line, my VIP didn’t get any VIP service when using a“VIP Limo”. Ironic?
Tried to get a resolution here and all they offered was free ride. I don’t think I’d like to take the chance.
«Fool me one, shame on you, fool me twice, shame on me.»
2^nd star is for always showing up, even though it was bitter pain.

Customers usually will write when there is an issue. Well I do not have an issue but rather than a great experience. I was part of the group that went from Oxnard to the Santa Clarita veterans job fair with the college.
The buses are state of the art and were very clean.
As a former limo driver I closely observed Bill and his demeanor. His professionalism and customer service skills went through the roof. He didn’t let up once and was a great VIP Representative throughout. I looked for bad language, bad habits, smoking eating, knowledge of the roads drifting off, bad driving etc…
I even thought I left my cell in his bus and he pulled over for me and even helped me look for it… just a great experience with an awesome person…
Safety customer service made our group happy and satisfied… I would use and recommend this service. Highly
Thanks Bill
Elton Rodgers

Now our annual trip to San Diego from Los Angeles and the return trip 5 days later is done and I must say this company did what they promised. The shuttle bus came on time, was clean and gassed up. Both drivers dressed nice, were polite and put up with our «make it cooler, make it less cool» both ways. And the price was reasonable.
So if you couldn’t tell, our trip was San Diego Comic Con. We are very pleased to know we have a shuttle company we can rely on for next year.

What an amazing company to work with! I was managing transportation for a large team of executives and was in need of vehicles to transport them to multiple locations. The staff at VIP was right on point. The individual care that the owner Mike put into our needs was incredible. A safe and friendly staff and great condition vehicles. I will use them again for all of my needs!

Excellent customer service, have used them multiple times and they have always shown up on time, in great quality vehicles, friendly drivers, etc. Couldn’t be happier with them and will continue to use for all of my company’s needs. I’ve used the sedans, mini busses, and the large busses. All excellent

These guys and gals are the best in the biz at what they do, very professional, friendly and on time every time. They have every kind of vehicle you could want, I love their Bentley and Mercedes motor coaches. Mike was great!

We used VIP limos for our wedding transportation needs this past weekend. We were able to make arrangements with ease and everything was handled for us. Our driver was Greg. He arrived on time, was very nice and the limo was stocked and cooled to what felt like 20 degrees cooler than what the temps were outside the limo which we appreciated greatly since it seemed like the hottest day ever. I could not have been happier than I was. Very professional! If I’m ever in need of private transport I will be using VIP limos again and requesting Greg! He was wonderful! Thank you VIP Limo and Greg for being part of our day and helping us get where we needed to get safely.

At the last minute I decided to get a town car service for the Taylor Swift concert at Staples center. I also brought my nine year old daughter and her two friends. Jeff was great getting it booked, Our first driver Steve got us there quickly and safely despite the hyper girls– and our ride back Alex couldn’t have been better with the three girls still riding high from the concert experience. The car arrived clean stocked with waters and a little early to our house and when we walked across the street from Staples afterward, Alex was already there. I would use them again in a heartbeat!

My fiancé and I first hired VIP for our Engagement Party in March 2012. We booked the huge Party Bus which took 17 of us from Manhattan Beach to Temecula wine tasting. What a night! The driver was on time, super professional and accommodating. The bus was amazing inside and very clean. We all felt like celebrities! To say everyone had a blast is an understatement! We hired VIP again 6 months later in Sept 2012 for our Wedding in Newport Beach. This time we rented a regular limo and smaller bus to transport our wedding guests back to the hotel after the wedding. Once again, we were not disappointed. Really an amazing company and great to work with. Highly recommend VIP for any special event!!!

more expensive than most but you get what you pay for– quality!
limo arrived on time, Gary (our driver) was very professional — he tolerated 6 grown men singing Linkin Park non-​stop.
made pit stops and never complained.
Limo was clean, fully stocked, and had an IPOD deck.
i’d order from VIP again.

Awesome service from the time of booking all the way through the end of the night.
We rented the 36-​passenger Limo Bus for my wife’s birthday and had a blast. We had it for 5 hours last Saturday night and went on a bar crawl stopping in Laguna, Newport, and Huntington before heading back home to Costa Mesa. The bus was amazing, our driver Richard was great, everyone you talk to in the office is friendly and helpful, and it was a stress-​free, rockin-​good party. The office is in Costa Mesa right down the street from our house, so they even let us drop a cooler of beer/​ice/​booze off earlier in the day to be waiting for us on the bus, and then I was able to pick it up again the next morning so we didn’t have to carry it around with us. Also, it was ready to hook up an ipod (or any mp3 player) so we blasted our own tunes and had a great time.
We’ll probably rent the same thing again next year — very impressed!

Great on the phone. Prompt. Detail-​oriented. Friendly. One of the only people who almost always has a sedan available within a days notice.

We rented a limousine for a trip from OC to LAX and back.
The driver was a couple of minutes early which was perfect.
Especially given that this was a new years eve, the driver was very calm and accommodating. Two thumbs up, absolutely fantastic service.
The limo comfortably seated the 4 of us and was clean and stocked up with beverages.
Tip: Bring a CD with your music, since you

Even though they were 30 minutes late, they were very accommodating. I might recommend just making sure their drivers are up to speed with where they are going. Kinda a big part of their jobs. :)
But I cannot complain as this 56-​person motorcoach was beautiful! I love arriving in rock star fashion!
I worked with Gregg in the office.