Bay One Security

These guys do a good job and show up as promised, we have had good luck with them on the communities that we work on.

This company was hired to patrol my warehouse last April. Since then, our vehicles have been vandalized 5 times on their watch causing more than $ 10,000 in damages. Gas and batteries have been stolen from our vehicles on several occasions. Homeless people are sleeping under our trucks and leaving behind things that are too disgusting to mention. Way to go Bay One!

I am a property manager and this company is by far the best security company I have ever seen! For those of you who complain about your car being towed, Don’t park where your not supposed too. Bay One is always on time to any call, writes reports regarding every call, treats people with respect, and does a great job making everyone feel safe! Their are always at least two officers at any kind of call which shows that this company cares about safety. Its as if Bay One is a private police department with very well trained employees. I highly recommend them!!!

This company is a joke. I’m a new resident at one of the apartments that they work for, and I swear, they treat me like crap. My car was towed 3 days after moving in because they listened to what another resident said, instead of bothering to contact with me.
A resident called them and said I parked in his spot, when it was my spot and I had a permit to park there. The resident had someone parked in his spot, and didn’t find a parking spot, so he/​or she pulled the «he parked in my spot» trick. Instead of reaching out to me, Bay One security just listened to some random stranger, and had my car towed. I came out in the early morning to go to work, and my car was nowhere to be seen. Once I contacted the property management, I was told that Bay One listened to what another resident said, and had my car towed. What kind of employees do you guys hired there? I’ve talked to one of your employees 3 times already, and why does he not still know the policy? Why is it that a resident who only lives there for a month, knows more than your employee?
I had 2 more run ins with your employee (whom I shall keep anonymous), and what do you know? He came out again and listened to what the resident (s) said. It sounds like Bay One Security is pretty racist, considering how I’m one of the only 3 other Asians that live there.

I have been dealing with Bay One for a couple of years. They take care of several of my locations and have to say kudos to them on there staff and professionalism. One of my locations had multiple issues before I signed up Bay one. I met with the team discussed a plan and was able to secure my property. They always are willing to go above and beyond the call of duty and they treat my properties like their own. If u have security needs bay one is the right place to use.

I have hired this company for several special events (i.e. dinners, promotions, cocktail receptions and etc.) and Bay One has never failed in providing top quality security. The guards are «on point» and and make sure to survey the crowd for potential incidents. They are polite when appropriate as well as stern if a person is out of control. Louie, the owner, is very personable and easy to talk to, as well as follows through with his outlined contract. As a graduate of the police academy, he is very knowledgable on how to hand conflicts and communicates incidents to his clients in a timely manner. I have often seen him stop by to ensure that things are taken care of. Overall, this is my «go to» security company as a part-​time event planner and I highly recommend them!

I really cannot believe this company is in operation. I’m going shopping and see an elderly woman wandering through the lot, completely lost and confused. Of course nobody else seems to think that’s worrisome. I get out of my car and ask her what she’s looking for. My worst fear comes true. She’s looking for her car. She’s disabled and was parked in a handicapped spot. Immediately i assume she had forgotten her placard. So i locate the security sign, call the number. A recording picks up saying leave a message and someone will call within 5 minutes. I leave a message and wait. The woman didn’t mind if it was towed, she just wanted to make sure it wasn’t stolen, and needed the location to pick up her vehicle. 45 minutes and 4 messages later, nobody has called back. I resorted to calling non emergency because the woman was insisting i go on with my day. With no one to pick her up and no clue what’s happened to her car. Needless to say, dispatch was able to locate the towed vehicle and give me the address where the woman could find her vehicle. Way to go Bay One. Next time maybe you could at least have the courtesy to let people know where you’ve dragged their vehicles off to

I chose this company because of not only the impressive background they have in this field but also the great customer service and friendly staff. The security guards know what they are doing and I felt safe and confident with choosing this company. They will bend over backwards to make sure everything is on point. The security is well trained and are very good at what they do and the CEO is extremely passionate about his company to do the very best.
I would Highly recommend them !!