Carl’s Jr.

Thought of getting some morning breakfast on way to office. There was this rude lady at the counter, no greeting, no smile. Took my order and called after a while. I wanted some ketchup and ranch, as I was about to say something, she moved away from the counter. I waited for her, and she saw saw me two times but didn’t day anything. Finally reached office to find an item missing.

I took a chance and sat inside for once. The cashier Irma wasn’t very enthusiastic. She didn’t even bother to say Hi or Thank You. Pretty boring customer service. Facility was clean-​ish. Tables have salt on them and really pretty sticky. Looks as the dining room hasn’t been cleaned for at least 6 hours. I would hate to be here during the Superbowl. This place will be jammed pack for sure. 3 stars for good, yummy food

Very poor service. Manger was grumpy. Went dump the leftovers after the food there was no place as the garbage cans were overflowing. Not going back to this place.

This has to be the worse Carl’s Jr ever. We’ve come here several times and each time the fat little Latina server that also doubles as the drive-​thru person has one rude attitude. On one visit I asked for no cheese on my burger, I got cheese. So on the next visit, it tell her «no queso, por favor». Guess what? I got cheese. Also each visit she never acknowledges that your at the counter… not even a hand gesture to say «I’ll be with you» or something. On this recent visit, her rudeness along with a male co-​worker (might be the burger cook) kinda saw us at the counter, but seemed to avoid any contact. We waited, waited, waited. Nothing. So they got nothing also — we walked out and went to Dona Maria. There’s also Phở, Togo’s and some bistro there that’s way better than Carl’s.
This is one Carl’s jr to avoid. If you have cravings for a quick burger, this place is HIGHLY NOT RECOMMENDED. Believe me, I could go on, but this is long enough as it is. Good luck.

I’ve gone twice in the past 2 months to this location about 10 – 15 minutes after it’s «open» and both times I waited a couple of minutes to get helped at the drive-​thru, but nobody ever helped me…

They don’t know what gluten free means, and assured me they were providing the «gluten sensitive» famous star as seen on their web site, but served a regular burger with a regular bun. Beware

I do love me some Carl’s Jr. My favorite is the western bacon cheese burger. This location has been here quite awhile & has rarely disappointed.

This Carls Jr gets a bad rap it appears but most of those reviews seem to be a couple of years old.
I’ve started coming to this location as I’ve started using the ACE train station nearby. I occasionally use this location’s drive through for a snack for my train ride home. I’ve never been inside so my review wont cover any of that.
I’ve normally visited the drive through between 315 and 415 on weekday afternoons. Generally the lines have been short and the service has been good. The gentleman working the drive up window as of late has been real friendly and cool to chat with.
As far as the food goes the western bacon cheeseburger is as much the bomb as it always has been. The onion rings still taste amazing and the shakes are not bad.
I give this place bonus points too now that we can use the carls jr app on the iPhone. It’s helped me score some sweet deals and I highly recommend it.
So I’ve not had the poor experience many others have had so my score is better I suppose.
1 star for quick drive through
1 star for friendly drive through cashier
1 star for consistent good burgers
1 star for sweet deals on the app
I guess this place works for me.

You would think they would give great service, given that they jacked the prices just because they are near the new stadium. Horribly slow, over priced and unfriendly.

Hey I like Carl’s Jr. The Western Bacon tastes basically the same as I remember since I was like 8. Now the fries are solid too. However the guy who asked me 2 times for 75cents and another guy asking my co worker to make a phone call for him is just weird. Someone seems to be continually cleaning constantly during lunch and if you’re pressed for time, they’re always quick…

This location a few notches below a normal Carls’ Jr. Burger was more dry and tasteless than the usual Carl’s Jr. fare. Also, did not let you keep the coupons like most locations. Had to turn them in.

As far as Carl’s Jr is concerned this place does a pretty wonderful job. It is located near my place of work, so it is very convenient to grab breakfast here in the morning. It is a lifesaver when it comes to time… drive thru FTW!

Worst customer service I’ve ever had at a fast food restaurant. They always get my order wrong. If you make the (wrong) decision to eat here, double-​check everything

Just like everyone said here, the Customer Service is horrible; all the employees are rude here. It’s like the employees hate working here and are constantly pissed off (both dining in and drive thru). The district manager of this establishment should be ashamed.
I remember one night, I ordered some food from the drive thru, and the girl forgot my drink. I stayed there waiting for her, trying to get her attention. About 45 seconds later, she opens the window and says, «WHAT DO YOU WANT.» I replied that she forgot my drink. She gave it to me, did not even apologize, and slammed the window.
I’d like to give a big FU to everyone here…

This place is on the way home. Pretty consistent for what I’d expect out of a CJ’s. Service is ok, you have to ask for dipping sauces.
Why do fast food joints need to stuff 2 pounds of food in a ½ pound bag?

I’m writing this review on behalf of my boyfriend. He had lunch here yesterday and said he thought the food wasn’t great to begin with, but what makes this rating one star is that he got sick with a stomach flu after his lunch here. Not cool, Carl’s Jr. of Tasman. Not cool at all.

High school employees without any fucking manners… CHECK
Shitty service… CHECK
Tons of miscomunnication… CHECK
Ugh. This place sucks. Well, okay, the food is pretty dope, that’s why they’re getting ONE star on this review, but other than that, everything else sucks. The lazy ass employee (Celia) behind the counter didn’t look too enthusiastic about my bro and I coming in to eat. Homegirl didn’t even give me my drink cup when I got a meal, and on top of that, she handed me my bro’s food and handed my bro my food on our trays.
WE WERE THE ONLY CUSTOMERS, HOW THE FUCK CAN YOU FUCK THAT UP?! Oh, and one of the employees decided to sit his ass on the counter where the registers were, and call up one of his homeboys to talk about how he has a suspended license. I honestly wanted to leave a fucking mess behind so that they’d actually be doing something instead of talking on their cellphones/​being lazy as hell, but i’m not a jerk like that.
If they had done something else like not serve us, I totally would’ve. So if your ever hungry for some yummy burgers at 8 pm on a Saturday night, look for a different Carl’s Jr to go to.

Customer service this time was terrible…
About 8 PM the employees not doing a damn thing, one person eating in, no one in drive thru. Two of the cashiers in the back laughing and not working, also a little hesitant on thinking if we should be served or not. So basically these guys were doing anything when I came in.
At first I usually request BBQ sauce instead of ranch for my criss-​cut fries because when I say it after I usually get ranch. So I tell the lady (Named Celia, which says on my receipt.) my order and she hands me 2 ranch packets then I tell her I was requesting BBQ INSTEAD OF RANCH. She looks at me with a angry look. So I get my order and my drink.
The other cashier handling drive-​thru is sitting on the counter and talking about his suspended licence, that he didn’t pay two of his traffic tickets. When he’s bagging up the drive-​thru customer’s food he tries to open up the paper bags by waving it in the air to open it. He tells the other cashier that the bags are pieces of shit because they rip… (I didn’t know paper bags would rip *sarcasm*) While hes talking about paper bags and a suspended licence the other girl is spraying glass cleaner on windows then she sprays counters with the same glass cleaner bottle. I guess they don’t want to sanitize counters anymore they want to make them shine like a window.
I also say that lady cashier go to the bathroom come out and start working again. SHE DIDNT WASH HER HANDS! This place is not SUPERSTAR work. Its a super failure.

They’ve just switched to «natural cut fries» — oh hell, they’re that nasty battered kind. Ugh. I mean, it’s not like Carl’s fries (other than The Old Fries from my childhood) were ever that great — oil-​soaked sogmonsters that they were — but battered fries are appalling.
I found out why the Old Fries from my childhood disappeared — they were called Frispos, and they required specialized equipment in each individual Carl’s Jr. kitchen that couldn’t keep up with fry demand, or something.
But seriously. Battered fries! Ugh.

You know… when you’re on like the 4^th date and things are still a little awkward… and you’re rushed to grab a quick bite to eat prior to hitting the road? Well yeah… this is the Carl’s Jr. where I broke my 15 months of boycotting fast food because I didn’t tell my date that I didn’t eat fast food and I didn’t want to make him feel bad so I just ended up eating my sausage biscuit.