Charming Nails

Great service and great prices!

This place is my oasis! All the seats are massage chairs… they’re fantastic and I usually dose off. The décor is fresh and gives a relaxing spa feeling. The staff are friendly and accommodating. They offer a wide range of nail and massage services and have quite a few colors to choose from. I usually have Nancy or Tina work on my nails, but everyone is great. It’s family owned, so it’s not unusual to have the family overseeing the days operations and greeting customers. There’s plenty of parking and a nice coffee shop a few doors down. Enjoy!

Vicki is the best at nails, she’s my favorite! She pays attention to detail, is very meticulous and does a great job. Love my almond gel nails!

Very poor service. The price higher than other salons
My toe’s nails were cut in 2 lenght one too short. I’ll never go to this salon again. The place needs some dusting and cleaning.

Posted to the wrong business have never been here

Started out with a great spa like feel. Huge color selection, extremely clean. Set a high bar for most nail salons but some of the technicians were rough, and when a fill and pedicure started taking me 3 ½ hours it was time to move on. When it was time to tip one of the girls disappeared and I found myself looking all over for her and had about 3 people embarrassingly searching for for me trying to find her. I’ve been cut and forced to split my tips evenly rather than how I wanted to. Nails started to chip 2 days later with my last visit. But it’s very clean!

Walked in today about 5:50 pm. No one was in the salon as far as customers and an employee was on the phone when I walked in. I waited by the door for a little over 5 minutes and she did not acknowledge me and continued her conversation on the phone. Glad I didn’t spend my money here! Head down to the Benton and get excellent service at Hunny’s nail salon!

This review is purely based on service. Friend and I walk in on a Saturday around 1ish, and the place is completely empty. The guy at the desk says it’s going to be a 20 – 25 minute wait. When he realizes we want manicures and pedicures, he walks us across the street to another nail salon and again says 20 – 25 minute wait. 20 minutes go by, no one checks on us, so I ask about the wait. They say another 15 – 20 minutes. Seriously?! I get that we were walk ins, but common courtesy is to check in with your customers and keep them updated. When I said we needed to go, the guy responded «OK bye». Yeah their prices are cheap but that makes sense considering the crap customer service. The salon wasn’t even nice on the inside, and it smells (but maybe that’s because of the restaurant next door). Plenty of better places to go in the area.

They always do a wonderful job and if you make an appointment, you never have to wait.

My friends were getting their nails done and I didn’t really feel like I wanted them done but I tagged along. My friend has been coming here for a while and she really likes the service and details done.
Better yet, you’re sitting in MASSAGE CHAIRS as you’re getting your nails done. Even though I didn’t get my nails done, they let me sit by my friends and get a massage. After the gym this was heaven! Superior service and very soothing music :) when I want my nails done I’ll come here

Nothing good to say about this place. Made an appointment for 3.30 today and showed up at 3.10, so that I will have ample time to choose a color. Well, the grumpy man sitting at the counter looks angrily and says, ‘no, 2.30′ and I said well, I asked for 3.30 appt. Looks like that dumbo doesnt know how to schedule an simple appt and wrote down a wrong time. Well, the place had only 2 customers and I asked if he can fit me in. In a very disgusted way and ever so rudely and reluctantly he shrugs and makes it sound like my mistake and as if he is doing me a favor by letting me stay. I told him I can come back some other time, I don’t want to be rushed. And he almost yells that he service me now. After treating me this way, no reason for me to give you my money Mr.
But from what I say they had huge color selection. Too bad, it is owners have zero people skills. My friends and I will no longer be coming here.

This is a cute salon, but it lacked the jet spas for your feet when you are getting a pedicure. I know some places are changing from the jets for more sanitary reasons, but at least they still had massage chairs. I also noticed that each worker had individual packets sealed with files and small individual buffers for each client vs using the big buffers for everyone. This shows that they care for good hygiene and sanitation.
What’s interesting is that for a place in SJ filled with lots of asians, all the workers here were given English names, like Faye, heather, Sarah, etc. What’s wrong with their Vietnamese names? =P
All in all, the place was clean, didn’t smell too strongly of the acrylics. I do wish that they had better OPI and China glaze colors. I feel like they had some cheap nail polish brands. My friend got a manicure, but the person who did it cut her cuticles too close and caused her to bleed. She didn’t even notice but my friend did! Her nail polish chipped the next day… perhaps it was a cheap brand? However, the place offers reasonable prices, $ 20 for pedicure, $ 10 for manicure.
My one gripe is that the guy receptionist needs to learn better customer service skills, instead of just having his headphones in the entire time. I REALLY hated the fact that he couldn’t provide me change for my $ 10 for tip. Instead he went up to the lady who did my feet and asked her for change back. When I used to work at a nail salon, we did tips discreetly and in an organized fashion. I don’t think that tips should be said out loud as it can be a sensitive subject for both workers and customers.

I used to come here all the time — was a great pedicure for $ 20 and it’s 2 minutes from my office…
My co-​worker needed a pedi so I volunteered to go with her so we strolled in at 1 and asked if they could take us — they told us to pick out our color, so we did and then sat and waited.
The one lady working on somebody else turned on the water for us and we settled in our chairs while the other lady finished her lunch out front.
They never asked which pedicure we wanted (I was wanting the callus lotion with an extra scrubbing, but it wasn’t asked so I assume we got the express) — it was sort of quick and somewhat relaxing.
They painted our toes and then just left us to sit, my girl came back to help put my sandals on my feet, but my friend’s girl just disappeared… so after sitting for 30 more minutes she put her own on.
Once out in the sun I could see what a crummy paint job she did and vowed never to come back — sad since I used to love this place :(The paint is uneven, smudged in places (I didn’t move for 45 minutes so I didn’t kick anything) and just looks lumpy :(

Done with this place. I’ve been a loyal customer for over 3 years. I moved to a different city for work but drove 30+ mins to come to this salon.
I don’t know what happened but I think they changed owners. The customer service plummeted. The ladies all wear these cheesy name tags that say «royal salon» or some other spa name and have 90s stripper names like Shauna and Jewel.
The second to last time I was here I specifically asked for a gel manicure. I have been getting them for over 5 yrs and if I wasn’t uncoordinated I would give myself manicures. Tell me why they skipped the base coat, put a top coat down, REGULAR nail polish then a gel top coat. I didn’t say anything and just left cause I believe the lady knew she didn’t know what she was doing and charged me only $ 15.
Last time I came here and final time I’ll ever come here was the worst. The lady was taking off my gel and cut me 3x with the nail file. Since it was bleeding she squirting LOTION on it to make it stop. I wiped off the lotion and stared at my bleeding hands and she said «do u like the shape?» I said «no! You cut me!» She took my hands… Wiped the blood off and didn’t say anything. She then squirted rubbing alcohol on my hand and continued with my other hand.
Done. Absolutely done. I have three scars on three different fingers from the cuts. The lady «Shauna» who I’m 100% sure isn’t her name since she is a 40yr old Vietnamese lady didn’t even apologize. I asked them if they changed owners because I miss the ladies who used to work here and the owner. they were nice, friendly, and professional.
Now this place is just another hole in the wall nail salon in a run down shopping center.

Too bad I can’t give 0 stars. I couldn’t wait to come home and tell the world about the most horrible experience I’ve ever had at any salon. And I mean the most horrible.
My co-​worker and I came here after a long day hoping to relax and pamper ourselves a little bit. In the beginning when we were first seated I already felt wary watching a customer that was on her way out trying to pay. She only had credit card and the lady was being rude, giving her a hard time about it and repeatedly stating that tip had to be in cash. «CASH. CASH. TIP IN CASH.» The poor customer had to repeat her explanation that all she had was card. I had a bad feeling whilst witnessing this already, especially knowing I too had to pay by card. Funny thing is, they have «Visa» signs all over the windows…
One lady started working on my pedicure and soon after, a short haired lady came to start my manicure. She was extremely rough and uncomfortable. In the end my cuticles felt raw and painful to the touch.
What really ruined the evening was Emma. Unilocalers, avoid avoid avoid. She came in mid-​way and actually started working on my co-worker’s manicure. During this period of time she was relatively nice. Relatively.
At one point the phone rang, she went to answer and the customer apparently asked for directions to the salon — at which point she shoved the phone at my co-​worker and TOLD her to talk to the customer and give her directions. …Never seen that one before.
As it got nearer to closing time, it was clear Emma started trying to take short cuts. She asked my coworker if she needed another layer of nail polish, if she wanted lotion, etc. — all these steps that my lady did thoroughly without asking, even while cutting my cuticles raw. At least she bothered to go through the steps. Emma’s attitude started getting ugly from there.
The ugly got uglier. We’re at the register waiting to pay, and I hand over my card first. Emma seemed not to know what a credit card looked like — or at least the one I handed her — and she curtly asks if it was credit or debit.
Then she proceeds to ask, «You tip in cash?» I responded, «No I’m sorry, I only have card so I’ll tip on the receipt.» She says, «How much.» I tell her «x» amount. She then goes on to DOUBLE the amount — I correct her — and she raises her voice and goes on to yell, «YOU TIP FOR TWO PEOPLE. TIP FOR TWO PEOPLE YOU TIP ONLY „X AMOUNT“?!» As she’s going off in the loudest, most obnoxiously rude and condescending way, I’m staring at her in pure shock. (Note: her attitude was so nasty anyone would’ve thought I was trying to leave poor tip… when in actuality my coworker agreed that it was more than enough, especially given that the experience was already less than average prior to this episode.)
At this point the whole salon, workers and customers alike are there watching — and my coworker and I stand there shocked for a brief moment, until I finally succumbed. In my head I was struggling between continuing the scene that she was making and talking back, but the other part was too much in shock to respond any other way except to watch her punch in double the tip. It felt like sheer force that she used to take what she personally thought was appropriate — which was not the least bit close.
I cannot even begin to describe how angry and humiliating that was. We left there agreeing that was the worst experience ever, anywhere. Never have I felt so degraded, so condescendingly spoken to, and thoroughly ripped off.
Avoid this place at all costs. Otherwise bring a whole lot of cash and be prepared to feel ripped off so you’re not humiliated and walk away feeling lower than a human being.

A friend and I came in for a Shellac manicure and we had a really good experience. We had made an appointment for 2:15 but we ended up coming at around 2. We didn’t have to wait that long because we took a while trying choose a nail color anyways. They have a nice selection of colors that you can choose from. Once we chose our polishes, they took us to a back room which is where they do manicures. They took their time doing our nails and they did a really good job. The lady who did my nails was Lynn and she did a great job with my manicure.
Shellac manicures here are $ 22 – cheaper than most places. I got glitter on both my ring fingers so that was an extra $ 3, making my total $ 25 plus tip.
The tools that they were using were nice and clean, which I like. I will definitely come back to this place!

I used to LOVE this place. Not so much anymore, unfortunately.
They use acetone to remove the gel polish and it just kills my skin, so I don’t go there for manicures anymore.
I thought this would be a good pedicure place, but my last visit a month ago was disappointing. The tech cut my big toe nail so that it was digging into the sides of my toes (felt like an ingrown, but it’s not). Also, the polish chipped after a week!
So disappointed as this location is pretty good and it used to be my go-​to place.

Pros: Relatively cheap — $ 20 for shellac, $ 10 for regular mani, and $ 20 for a pedi. Accommodating and efficient — they’ve taken me as a walk in and when I was early for my appointment. Décor and ambiance are relaxing. Lana is especially friendly and nice.
Cons: They are way too harsh on your nails when pushing the cuticles back and when buffing — several times I pulled back out of reflex from the pain and had to tell them to stop /​take it easy. The last time I went, I ended up with an infection — the cuticle on the middle finger of my right hand swelled up and started turning green within a couple of days.

I come here for gel manicures and regular pedicures.
Gel Mani: I have gone to Jenny, Lynn and Helen. All are good. Jenny is great. Lynn is great too, but a little too light-​handed or gentle for me. Helen is my favorite. She is more heavy handed and files my nails down to the perfect length. My mani usually lasts exactly 2 weeks and then the polish starts to peel, which is expected after 2 weeks, at which time, I’m ready for a fresh mani. No chipping, unless I did something rough to cause a nail to chip or break. I have tried other places, where the polish peels or chips on day #1 or 2. Helen also gives a great massage afterward.
Regular Pedi: I have only tried Lynn. Again, she is very gentle (not really my taste), but she is very good.
Low prices: If you get a gel mani and a regular pedi, it’s $ 40 total. Otherwise, I think it’s $ 22 each. Pretty good to me.
I’m now a regular!

This is my FAVORITE nail salon (thank you Unilocal for the recommendation). The place itself is very modern, CLEAN, and the nail techs are super nice and friendly. During my last visit, I got a super relaxing spa pedicure and shellac french manicure. I felt relaxed the whole time. Both manicure and pedicure lasted for weeks :) OH, and their massage chairs are actually really relaxing too :) i also love the fact that they nail techs let me relax and not ask me a millions questions about my life. They did a great job on my nails, definitely going back for a much needed mani-​pedi soon!
Prices:
Spa pedicure: $ 20
Shellac manicure: $ 20
Shellac French manicure: $ 30