Express Men

It should really be a zero, but I like the clothes and styles certain associate just need to be taught a lesson. I’ve always enjoyed heading to the mall and shopped especially at Express Men’s I’ve worn the brand for numerous years and still do to this day. Unfortunately, it’s sales associates with the type of mannerisms that kill my mood in store and that’s why I started to shop more online. Advice to the store manager, when hiring you should really hire quality over quantity, customer oriented, and individuals that actually can provide great service skills. I stepped in the store today around 1pm to exchanged some items for a different size. Your cashier which was a guy who was RUDE and needs to be taught some serious customer service skills. If he didn’t like his job he should leave and find another. Clearly he didn’t pay any attention during your orientation, I think he needs to be educated to be on your sales floor especially since he works in sales. It’s people like him where you lose loyal customers to the brand.

Excellent customer service. Two extremely helpful sales associate who helped us make a $ 42 gift card into a $ 50 one, and even went above and beyond by giving us a nice gift card envelope to put this gift card into. After I told them about my negative experience upstairs in Express Womens dept, they gave us a coupon that was $ 25 off $ 75. I’m not even going to use the coupon, but major props to them for their helpfulness.
P. S. I should’ve gotten their names, but forgot to. It was a guy and girl working at the counter. The girl actually said she had only been working there 2 months, which surprised me because of how well she helped handle our situation.

I mentioned this in my post for Express but quite large considering that generally Express and Express Men are combined so for those folks who do like Express Men items Valley Fair has a large selection but unsure about the clearance area as I didn’t take a look for it. The staff though was very helpful with my boyfriend’s exchange which was nice.

One of my favorite brand names. Most of the clothes I own are from Express. They have clothes that come in different sizes that best fit for all people.
I really like their dress clothes, henleys, tuxedos, tees, and jeans. This store is pretty big compared to other ones I been to. They have many options to choose from and might not be sold online.

Be very careful when u bring in your coupon they do not really like to honor them had to go in twice to get it fixed the guy the second time was very helpful and patient though did take it from one star to three

Like other positive reviews, I felt the same way until I actually ran into a problem with one of their jeans. The experience I got dealing with this store left me feeling cheated and humiliated. Never shopping there again.
For those who want the details — I bought a pair of Kingston Classic Fit Bootcut jeans on sale (buy one, get the second for $ 30 or something), and ended up trying the second one after a couple of months at home. Turns out it had a manufacturing defect that one leg was too tight. I called the store and they said only if they have that specific pair of jeans will they give me an exchange — which I felt was good. I also called them on the second time to ask if they have that specific pair of jeans and the person I spoke with confirmed yes — in her words «we have a wall of these jeans». I happily went to the store only to be told that they are all out of that pair of jeans. And when I told them that I just talked with someone who confirmed they have it, she said that she was the one who talked with me and is under no obligation to help me.
Anyway — very sour experience over $ 30. Not worth it for me.

Love the non 1MX shirts here!!! Maybe a bad day to come here however… 4 shirts $ 218 and change on sale (not so sure about sell).

Bumping this express location up to 5 stars in light of the recent awesome experience I had!
End of Season Sale. Clearance. Shopping Experience Survey Discount. I bought 3 button downshirts and a sweater for such a steal. the button downs were 70 dollars retail, then with end of season clearance, went down to $ 40, then additional 50% off clearance took it to $ 20. THEN I filled out an online survey for my shopping experience and it was 15% off of that so $ 17 for 3 nice shirts. The sweater I got was $ 88 retail then went down to $ 21. after clearance and survey discount.
$ 72 for 4 items at Express. I’ll definitely be coming here again.

Came here for some Black Friday shopping. Everything in the store was 50% off before noon. After that it became 40% off.
The place has a lot of cool things for pretty decent prices. I bought at sweater with a price tag of 69.95 and he rang it up as 14.95. No idea, but it worked out for me! The line was a rather strange and almost got into a dude for trying to cut, but thankfully I had some back up.
If you’re a dude and want some pretty posh clothing, this place is for you.

Just walked out of here with a smile after receiving «next level» customer service.
I walked into Express needing assistance like a toddler that can’t reach the sink to wash his hands. After being welcomed by the staff and expressing my needs, I was taken on a journey to find a dress shirt. My needs are simple. I need to be the second best looking person at a wedding (After the bride) and I figured Express would help me get there. Ray and jessica (don’t quote me on that) immediately started finding me shirts that would help my cause that I felt like Chris Tucker in Rush hour 2 when he met Jeremy Piven at the clothing store and he kept going «buttercream buttercream» when they were suit shopping. Minutes later I have a nice dress shirt with socks to match and I’m out the door a happy and trendy customer. Thanks Express staff for being like an awesome date on Tinder. Fun, Fast, and carefree.
Typed on my iPhone while eating ribs at the smoking pig. Pardon my spelling and grammar mistakes.

Go during there x-​mas and black friday sales, everything is 50% off!
If you go during the sale, expect long lines and clothes misplaced; its only normal during the holiday season.
I bought some clothes online, they made it easy for me to exchange some items in the store.
Also, i noticed their photographer pants have a weak point. the internal button gets loose. on one pair they completely fell off, luckily i was within a few days of their 3 month exchange policy. i will be altering my other pairs so this doesn’t happen to them since i can tell they are all already coming loose after 3 months.
overall they have good customer service, at least during slow times when they aren’t busy.
Tip for the clothes: BUY A STEAMER, you will get a lot more wear from their pants and shirts ($ 50 bucks from bed bath, or less with a coupon). i steam the shirts after every wear, cuts down on the washing/​dry cleaning and keeps them looking/​smelling/​fitting perfect. the quality is towards the low end of «high end» clothes, so taking care of them will go a long way.
also, inspect the bright shirts closely before leaving the store. a couple of mine were faded in the corners of the shirts (wear they wrap around the inserts). i got home and noticed a very strong faded crease, with super faded spots in the chest area.
i go with the photographer pants and 1mx shirts. the fit is slim and looks great. every time my friends or GF sees me in my express work clothes they make a comment about how good the clothes look, but that i am still ugly.
side note: i park in the far southeast Nordtroms lot. usually parking right in front of nordstroms and express is just outside of nordstroms in the mall (downstairs).

This is where I go to look fresh to deff… iono if it is working but I hope so! Was approached right away by Vee and she is so helpful. She gladly switched my fitted shirts for extra slim so I be looking all fly now yee. So impressed with her service and I found out she is the store manager so shes awesome at what she does. Eye candy, super friendly, and killer handshake… love her! I mean it! I mean the service… ughhh fuk.

Really horrible customer service. I tried to return women’s clothing that I bought online, and I couldn’t return it here. That’s totally fine with me, but the manner by which the register brushed me off was very rude. No smiles and very sourpuss demeanor.
Teach some proper salesmanship and teach your workers to SMILE and CARE about your customer.

I went in and tried on different suits. I picked one and asked the female employee to hold it for me. She said she would until closing time.
As I left the store, my girlfriend jokingly said they probably won’t hold it. I said of course they will, they are a professional business.
I came back to the store later and found the same female employee. When I asked where the suit was so that I can purchase it, she said it was put back on the rack.
I was and still am speechless. Totally careless and irresponsible.

This review is for the new store they opened up, which is right below the express women’s store.
…it is quite an upgrade from what they used to have. It’s feels like it’s 3x bigger and much more luxurious. The space is able to accommodate a much better display area and overall shopping environment.
I’m very happy with the change.

The staff must have been reading these reviews because I was instantly greeted and constantly asked if I needed help getting anything or had any questions. I was probably asked 4 times in a span of 3 minutes.
I love that they have slim fit that is ACTUALLY slim. My boyfriend and I are always on a hunt for some nice shirts that fit well and most places with «slim» fit make me question what these designers define as «slim». Great fit, great material, but a little pricey. Some of the items have understandable prices such as the blazers and jackets but some of these shirts are really casual and or ugly and they start at $ 59++++. Why would you pay that much to look casual or mediocre? I will never understand.
Thank you to the friendly staff, I appreciate your help!

EXCELLENT CUSTOMER SERVICE! The employee who helped me, Kevin, was super friendly and found what I was looking for in just a few minutes! He even took the time to ask me about my day and how I was doing. I would think that they get commission considering how great the service was but they don’t! Very impressed.

Lousy service and complete lack of professionalism! I really hope this is the last year we receive a gift card here.
The Hubs and I were shopping, clearly we were shopping for him. I approached the counter and asked a couple questions regarding a garment without proper ticketing. As the associate is assisting me another decides it was the proper setting to blurt out to the associate assisting me «Aye, is that your gf?!» No, I’m not his gf, I’m actually a customer. And yes, I can hear you all the way across the cashwrap. Awkward? Later as we hit the register to pay, he decides to glare and hide. As we exit the store, continues to glare and hides.
Assuming he is of a leadership role as after the initial scene, we were left to climb a step stool ourselves to fetch merchandise off a top face out while three associates congregated a couple steps behind us. They then head to his direction and inform him of their completed tasks or something. Obviously customer service assistance was not on that list of accomplishments for the day.

Being introduced to the working world in the past year, I’ve had to update the wardrobe. Gone are the days of JCPenneys and t-​shirts from online… well Express Men was there to help me in that transition — especially on Black Friday (sorta)
First, the shirts are a great fit for someone like me — a bit slender of a build and definitely down with the slim shirts. They look great and actually last quite a while. But alas you get what you pay for… these shirts go for about $ 60 each. Luckily there are sales from time to time… which gets me to Black Friday…
Black Friday — one word, lines. A line to get in, almost a line to check out shirts, and a long line to checkout. It was a bit cray, but the retail workers were busy trying to make sure everything was in order, which I appreciated. Aside from the hectic-​ness and waiting, I was able to get three shirts at 50% off — that’s insane. Half off these $ 60 shirts? Basically the only reason for me to come to VF at midnight on BF. Thanks Express Men for making my Black Friday :)

One of my favorite places to shop. whether for business clothes, graphic tees to go out in, or boxer briefs. I love Express.
The best part of this store is the selection. They have an abundance of sizes and way more stock then the Oakridge store.
The employees here are also alot nicer then the Oakridge store. Very helpful in locating product, and what I like is that they don’t give you a hard time when doing refunds or using coupons.
Don’t complain about the price! Buy a dress shirt from here and buy a dress shirt from somewhere like H&M.and you will see why the Express shirt costs more!