Hankook Tire

Driving into a tire store with a temporary spare on is like advertising to the whole world that I don’t have many options or choices.
I have to that twice in about a month and half. After my wife blew her left front tire less than 2 months ago, I had a bolt stuck in the middle of my left front tire yesterday. Someone in the ‘tire world’ does not like me.
Went into the store today and James and his associates, Jayden ?, remembers me from my last visit.
Changed all 4 tires, overdue anyway.
Then showed me my brake pads, definitely needs new ones, took care of that.
After inspecting the wear pattern on the old tires, recommended 4 wheel alignment.
They took care of everything in less than 2 hours.
The car is now riding smooth again and the road noise has diminished. Don’t have to worry about brakes for another 60k miles. First brake pad change in this vehicle with about 65k miles on it.
Once again, very professional, efficient, trustworthy and courteous. No aggressive sales pitch. Price was fair and competitive.
Good old fashion neighborhood business that treat their customers like friends and family. Highly recommended.

James outdid himself. I let him know that I had a leak in one of the tires he didn’t sell me, and he fixed it for free in 20 minutes. When I checked with a well-​known national store who offers free repair, the wait was an hour and 45 minutes.
James has won my repeat business now.

Came here based on recommendation from one of my neighbors. I called here and the gentleman who answered the phone told me to just come in. I went over to this and the shop was pretty clean, workers were all friendly. So i decided to change my both rear tires since one had a nail on the side wall. Today i came by and got the new michelins installed right away. Their price was initially little more than costco but after I mentioned that his price was a little more, he immediately told me that he can only get really close to costco’s price. I had a great experience. I got more cars and trucks for him to work on now. Price is good, service is fast, can’t ask for more.

Great service and also very great price.
They were also very very carful of my M3 rims. And I was allowed to watch as they worked.

I was in a bind– leaving for a road trip the next day and wanted to get my tires aligned and rotated (All wheel drive). James the owner answered the phone, and said that although his shop was busy for today, he could take me in if I came into the shop in 10 or 15 min.
Onward to the location. I spent a good 10 minutes looking for my wheel lock, which was in the middle consul but in a plastic bag. Doh on me. The guys were nice and patient and basically were waiting for their 1^st appointment to arrive, so they squeezed me in.
Fast forward to car is done, Went to pay, got my key and checked the paperwork. My car was listed as a 2009 Subaru. I have a 2002 Subaru. Immediately, James hunts the guys down and asked what year did they spec car for? I don’t even remember them asking what year my car was. James said they would have to redo the alignment, as the specs may be slightly off because of the year. He apologized for the mistake, said he could remedy it tomorrow. I said I was going out of town, so then he said he could have it done in 30 min. Plus, he gave me a discount for the error and the wait. I walked over to El Pollo Loco to get a bite to eat while they worked on my car. Whoops, I forgot to give them the key back!
The guys again apologize for their mistake, I apologized for mine, and we went back and forth a couple of times with the apologies!
I would definitely do repeat business here. Prices are less than Wheelworks, who charge $ 110 for 1 year alignment and tire rotation. At Hankook, it was $ 95 (and that was before the courtesy discount).
Thank you James and team!

Called two days ahead and placed an order for my tire size. They gave me a very competitive price and said the tires would be ready the next day. I ended up going in first thing Saturday morning, had my car worked on right away, and was in and out in 30 min. Professional nice staff, great price, and a clean shop. Highly recommend.

Have to give another 5 star here!
Tire pressure sign went on after 5 days not driving the car. The previous filling when I got nails looks suspicious as some rubber residual even kind of leak out. A guy here helped checking on the whole tire… it’s nothing but simply the cold weather make pressure low.
I did ask how much as he spent about 15 mins checking at least. He said that’s fine I only pumped in more air.

Always great service from James and his crew. I take all my cars here for tires. James and his team provide excellent customer service. They know their stuff about tires. Only place for tires for me.

These guys are awesome. I was referred by a friend. Was hesitant that it would cost more than the big stores. I was wrong. The gave me a great price on S1 Nobles for my Audi A6 2.7T M/​T. Go look around then go here. I bet you’ll stay.

I had a flat and didn’t want to drive back to SF on my spare, they stayed open an extra hour to get me into some new tires. Thanks!

Excellent service. Competitive prices and the right tire delivered ahead of schedule– all on a busy day. A special THANK YOU to James Park.
We went to three other shops on El Camino and they didn’t have the right tire for our Mazda CX-​9, but James was able to get it all done (ordering and mounting) in way less time than the others.
He bailed us out on an impossible day. Highly recommended.

First time customer here.
I got 4 new tires today and am very satisfied.
I had a flat tire in the morning on my way to work so put on a spare tire and dropoed off my car in the morning. As my tires were worn i decided to get 4 new tires, and i got a great deal thanks to Mr Park, Tony, and other staff.
Very happy regarding service and price!
I highly recommend this tire shop.
Michael

A couple of years ago, I was out of work, and couldn’t put off the repairs on my car any longer. I went to Hankook Tires and was very honest: «I’m out of work and need the best possible deals and discounts you can offer. I can hardly afford this, but I must have a car I can drive, so what can you do for me?»
The gentleman behind the counter was willing to work with me. I didn’t get amazing prices, freebies, or anything that would have made me overwhelmed with gratefulness… but I did get what I still feel to this day was good service and good prices. It was probably the best discount he was allowed to offer.
Since that time, I’ve landed a great job and keep coming back to Hankook Tires just to reward them for helping me when I needed it. Thanks guys!

Got my four wheel alignment done here and have to say the customer service was excellent. The price was pretty reasonable co compared to other places too. They charged me $ 60 for alignment on my 2012 Altima. I went on a Saturday morning when they open at 9 am so it wasn’t packed. I was in and out in half an hour

Needed to get rid of my run flats on my 2013 Mini Cooper S Hardtop. Called ahead to order some Hankook Ventus 12 Evo2 Tires and was told they would be in the next day. Sure enough they were. Had 2 cars ahead of me, but they still managed to get it done in 45 minutes. Great Service, pricing on par with tire rack, but i get to support a local small business!

Let me say I would highly recommend this place. The customer service is great and the price is affordable. If you’re looking for Hankook tires they beat online prices like
the owner is very reasonable and really worked with your budget. His staff was awesome James and the rest of the crew finished my tire swap less than 30 minutes. They worked so fast they were like a pit crew for the nascar haha.

Well that was really busy so I waited more than an hour to get my car alignment done but it was worth it because the guy give me a good price and they really apologize so I like the place I will go back in future if I need to get anything done for my car tires

I use allot of tire shops around the bay area depending on what I am looking for and these guys came through big time a few weeks back with the much needed Hankook Ventus AS RH07 tire I was specifically looking for. Came in and the tires were not in the store but they had them there within hours from the warehouse. I dropped off my freshly powder coated wheels in the morning and the team there made me feel as though the wheels would be in good hands. By the afternoon they mounted and balanced the wheels without a scratch and provided awesome pricing for the set of 4 out the door! Def. will be looking to the team here when I am looking for Hankook tires for that great price and for their friendly service. These guys are great guys to deal with! Thanks to everyone at Hankook tires for taking care of my wheels and tire needs on this project!

I had my front 2 tires replaced here 2 weeks ago.
As usual, I probably did exorbitant amount of due diligence before purchasing my tires, i.e. Tire Rack and America’s Tires. Told James, the owner, about my research and he gladly matched Tire Rack pricing, hence no need for deliver fee and wait, no additional charges from the installers. Excellent!~~~
I dropped in during lunch hours and they were able to complete the job in ~15 minutes. Very quick and professional.
Definitely would recommend to friends and family.

Been coming to James for Hankook Ventus Evo V12s for 3 years now and he never fails to get me exactly what I need for the best price and fastest wait time (overnight delivery). I’ve compared to Tirerack and onlinetires. James is the most fair and most professional regarding installation.