Harrys Drycleaner and Shoe Repair

I have been using Harrys for years and always had great experiences. We have also had shoe repairs done and they have been very reasonably priced and high quality.

Well I have nothing bad to say about the small business mom and pops business. I went in asking if they can fix a stroller that needed the zipper fixed, the guy there said bring it in and let us look at it see what I can do. When I brought it in he said leave it with us and I will give you a call and let you know when it will be ready. So the next day he gave me a call telling me that it is ready and that he fix the zipper I was so excited. I went in to pick it up with a smile on my face and it was fixed just the way I wanted thanks a lot.

Today Wed 11÷20÷14, he closed at 6:30 pm. He is good & reasonable pricing. His wife does beautiful alteration

Harry (his real name? maybe not) did a bang up job on a purse that I needed fixed — he did what he said he’d do, for the (reasonable) price he named, by the time he said he would do it. And then, when I added another task to the job, he took it in stride, increased the charge by a reasonable amount, and did a fine job. I like Harry.

I don’t know if their dry cleaning is any good but I know their service is crappy. I went there asking if they could clean my shoes and the Korean guy said no, which is fine. But I had some more questions and a bag full of clothes to be dry cleaned but he shooed me away saying that he was on an international call. Oh well, I’ll take my business elsewhere. I left immediately.

OK, so I took some shoes and some dry cleaning here based on Unilocal reviews. While the gentleman and lady were nice (she doesn’t speak English so you have to go through him, but she did smile at me), I don’t think I’ll be going back here.
I had a pair of wedges that had an elastic strap in the heel that was too stretched out. I was going to a wedding in San Diego and needed them resewn so that the elastic was tighter.
My husband picked everything up for us the day we drove down there, as I was very pregnant and wasn’t able to run as many errands. So I didn’t try on the shoes before we left. However, when we got down there, it was clear to me that he replaced the elastic using the same size piece that was in there — and the one that was in there was stretched out, which I explained to him and he understood. Of course, I blamed myself for not trying them on before we left, and I had to wear loose-​fitting shoes to the wedding (not good since I was pregnant and already a bit unsteady). So I brought them back to him to re-​do and he told me he would have to charge me again to resew them. I explained that he had basically replaced the old stretched out elastic with new elastic that was exactly the same length, which wouldn’t make sense since the old elastic was being replaced because it was too big. He said he understood but said «that will be $ 12». So I paid it because it was partly my fault for not trying them on before leaving the store the first time (not picking them up myself), but I just think that’s bad business. If you do something incorrectly, fix it. Don’t charge someone AGAIN for your shotty workmanship.

faulty experience here in the past. had been bringing my shoes here for years, until one day the owner tried to overcharge me for crappy crappy, i mean horrible work. i just needed the bottom heel to be replaced on a pair of shoes this particular time, and he told me he could also fix the scuff marks and scratches along the heel as well. when i picked up my shoes, the heels of my shoes had been repainted unevenly and looked very rigid. the paint was very thick, but some areas of the heel were painted thinner than other areas. NOT A GOOD LOOK, and i was not happy with the work at all. so i stopped coming for quite some time, maybe 3 or 4 years now. and what brings me back, you ask? well i have a pair of boots that need the bottom heels replaced. so i took them to a place in mountain view, and they quoted me $ 30 (which is more than what i spent on the shoes, $ 16.99 at Ross). I took my shoes over to Harry’s to see if the price would be any better, which I knew it would, and was quoted $ 6 per shoe. So $ 12 for both shoes, WONDERFUL. as long as i do not let them remove the scuffs and scratches by painting the heel, i’m all the way good!

I feel terrible giving bad reviews to small mom & pop businesses, BUT… I thought I should give Unilocalers a heads up.
My BF dropped a couple shirts and a pair of pants off on a Wed. He was told everything would be ready Friday. Friday afternoon he goes in and they’re missing 1 shirt. They said they had to send it out because it had metal in the collar and they can’t handle it in-​house. They tell him to come back Monday.
1) Why the hell didn’t they check this upon drop-​off?
2) Why didn’t they call him to tell him everything WOULD NOT be ready on Friday?
3) Why didn’t they specify a time to come back Monday?
Monday comes and I go in at lunchtime to pick up his shirt. They don’t have it. It hasn’t been brought back from being sent out. They tell me to come back later in the afternoon. When I finally get around to making it back in (at 6:15pm) they hand me the shirt and say «we did the best we could on the collar.» It was wrinkly. Apparently collars with metal in them can’t be ironed properly. Not sure if this is the norm, but regardless, it was poor customer service all around and we won’t be going back.

Harry’s Cleaners & Shoe Repair is your definition of a «Mom and Pop» retail location. It is run by a mature Korean couple. They treat their customers with a lot of friendliness and respect, and do very good work. I am a fan of Harry’s Cleaners, and now take all my dry cleaning from the City to Harry’s, near my office in Santa Clara.
So far I have done three runs of shirts, pants, and other work-​clothes through here. Every time I came here, Harry greeted me warmly, in his subdued, soft-​spoken demeanor. One could tell that he takes great pride in his work (and as he should!) by not just the great cleaning he does, but also by the way he so meticulously does everything. Nothing is hurried, and everything is done right. I have yet to take shoes here for repairs, but you can bet that when that need arises, I will be taking my business here.
Support Harry’s!

Nice place, good location. Service is pretty good too. I made my shoe repair here and have some dry cleaning done as well

The hole in my dress pants that my cell phone keeps passing thru and drops all the way down to my ankles has been fixed. It was quick and easy, customer service is surprisingly good.

I love this place! I’ve always received very high quality, prompt service. But, what makes this spot really special is Harry’s attention to detail and friendly customer service. Harry remembered my name from my first visit forward. I am beyond impressed!

Husband and Wife team. They both can sew. Very organized. They remember your name. Washed shirts are $ 1.25. Harry fixes the shoes. They work there all the time with no other employees.