Jamba Juice

pretty standard jamba juice at rivermark plaza, with some seating inside, and plenty of outdoor patio seating. they have all of the standard offerings such as signature smoothies, cold-​pressed juices, yogurt bowls, hot breakfast wraps, oatmeal cups, and baked goods. i usually drop by to pick up a breakfast wrap, and there’s usually not a line, so my wait is at most 2 minutes for my order to be ready. customer service is standard, and i appreciate that there are always two staff behind the counter, in case more customers enter the store. there is one unisex restroom around the corner, down the hallway from the main store area. parking is plentiful at rivermark plaza, but be prepared to circle during lunchtime or on a busy weekend when everyone is here doing their shopping!

Customer service here is A 1! They always know how to greet their customers! Every time I walk in, I swear they’re always hella happy. They treat me like their homie and that makes the atmosphere kicked back and relaxed. They’ll treat you like their own child. I recommend this place when you’re in need of a smoothie right quick.

Got a reply from Kim, the manager addressing my issues and assuring me that some changes had been made. I stopped by to check it out since I was in the area and was hangry!
I was impressed. The fridge had been restocked and cleaned, the floor had been cleaned, and the fruit fly situation was definitely under control. Hmm, maybe I had just stopped by on an off day?
I appreciate the swift and thoughtful response of this location’s manager and am grateful that I won’t have to drive the extra miles to get a juice fix. Will most definitely be coming back again soon!*

This is the worst ever Jamba Juice location visited by us.
They always run out of stock for regular smoothies /​fresh juices ingredients.
It happened 3 – 4 times that they were out of stock & we ended up buying the cold pressed juice.
Do not recommend. They should at least stock up stuff to meet the demand or close this location so that someone else can utilize this space!

Convenient location. Close parking. Outdoor and indoor seating. Fast friendly team members. Very clean establishment.

Slow service EVERYTIME i come here… been here a many a times… VD fix ur Customer Service please!!! I only come to hopefully meet ya… but still have yet to happen…2 stars cause I wanna support VD!!!

First time I ever visited a jumba juice. Had a very large selection to pick from. I got the acai bowl my first one ever actually and it was pretty good and it filled me up to my surprise but it lacked the taste I was looking for.

Vernon, my friend… someone needs to give these kids a good customer service class.
At least they made the smoothie good.
1 star because I love Jamba Juice.
1 star for the smoothie.

I love Jamba Juice, but this location is the worst of all. Most of the time they are out of ingredients, or their machines are not working or «We accept cash only».
Employee’s behind the counter are I will say are RUDE. They won’t mind throwing away extra juice, rather than giving it to customer.
Well also, they many times do not accept coupons. Just flat rightly say NO.
The other day, I had «Jamba Insider points». When the guy was billing me, I entered my info in system. And he was like sorry you are too late to enter, and you can’t get the extra shot of protein you are asking for. Next time please be quick.
Really? Come on. I was the only customer in shop. I don’t know what was the hurry for him?
The location is great, please improve customer interaction.

Firstly, Jamba is overpriced, oversweetened juice so I wasn’t thrilled about going there to begin with. But I receive a free smoothie promo in the mail and head over before the 11am cut off. I wait in line for over 30 minutes. There is a long line both in front and behind me. I finally get to the counter and they then choose to communicate that I would be the cut off for the promo. Confused puppet at register: «He» said you would be the cut off. Equally confused looking «he»: Yea, I just decided it. Confused puppet at register: Yea, sorry.
Crowd control 101 if you don’t want your potential customers to get pissed: Before said potential customer waits in line for over 30 minutes when she has in fact done everything right and got to the store before the 11am cut off, scan the crowd and communicate that such and such person would be the cut off so as to not make her wait for nothing. Respect the customer if you want to run a legit business. Seems like a simple concept to me.
Bottom line: Jamba doesn’t care about its customers.

This Jamba Juice at Rivermark Plaza has gone downhill recently. Last week, I visited for the first time in months. I was encouraged to see new menu items for fresh juices with whole foods boosts. They are expensive ($ 6.25 for 16 ounces), but I decided to try one. I ordered Tropical Greens.
After I had been waiting around for a few minutes, the store manager told me that they were missing one of the ingredients for the drink because the refrigerator had broken down. She gave me a partial refund and I was able to order a different drink. It was decent.
Then today I decided to stop by the store again. I ordered Tropical Greens. The drink came up over four ounces short in the 12 ounce cup. When I pointed this out, I was not given any refund. Also, the drink itself did not taste fresh.
If you’re going to sell a premium fresh juice, please make sure you are using fresh ingredients and filling the cup to the brim. I won’t be back to this store for a while. And when I do, I won’t be ordering from the premium fresh juice menu!

Jamba Juice in general is just okay in my opinion. Most of their smoothies aren’t very healthy and I’m not a fan of their healthy juices. I bought a Groupon for their energy bowls with the intention of using it for the acai bowls, but I think their acai bowls are very disappointing. So instead, I’ve been using the remainder of my Groupon on their Greek yogurt bowls, which are good but nothing special and very easy to make at home.
This is probably the only Jamba Juice so far where I’ve run into multiple problems just trying to use my Groupon for a simple greek yogurt bowl.
1. The cashier said I couldn’t use my Groupon because it’s for energy bowls, not greek yogurt bowls, even though on their menu, greek yogurt bowls are under the energy bowl category. I had to tell her that other Jamba Juice locations have accepted my Groupons
2. My Groupon was for 16oz bowls and she said that there are only 12oz greek yogurt bowls on the menu so she couldn’t give me a 16oz bowl. Felt a little cheated, but I let that slide even though other locations gave me 16oz bowls with no problem whatsoever.
3. I asked for just strawberries and blueberries with my greek yogurt and she wanted to charge me extra for the blueberries. Again, no other location has done that. But I didn’t bother with that either and asked for just strawberries.
4. They messed up my simple order and added granola and honey even though I asked for just strawberries. But at least they apologized and remade my bowl.
Overall, not the best Jamba service in comparison to other locations.

So I come in here for a healthy smoothie, thinking. I’ve lived here for 2 years and this is my first time in this Jamba Juice… this will be my last as well.
The guy that helped me at the register was that forgettable and that mundane. Okay, I lie. he wasn’t forgettable. i just want to forget him. I come in there for an after workout smoothie. order what i wanted and opted to get the soy protein. after he rings me up, I realize oh darn they had whey protein… so I ask them to change it. Mind you this is before the drink even got started.
Guess it’s a big deal to scoop the powder to the right instead of the left, cause he got frustrated, asked if it was «okay to do this» to his coworker. who in all honestly looked at him like he was an idiot. She told him it was okay since the powders cost the same.
So he proceeds to hand my my finished drink, and say «here». I was tempted to say «here» and flip him the bird. but i just got out of crosspit and my fingers were too tired to waste on him.

Another childhood staple. I used to love coming here with my buddies just to kill some time. I felt awesome because even though this stuff was hella expensive, it was healthy for you!
FAST FORWARD MANY YEARS: Alright, that was a total marketing lie. These smoothies are not good for you at all. The sheer amount of sugar in each serving can give you diabetes after like a week. Your body is a temple? More like your body is a tribute to insulin. Don’t believe their lies!
One cool fact about this specific Jamba Juice though: this is owned by VERNON DAVIS! That’s right. The local 49ers hero owns this fine establishment. Smart business choice, sir. Now that the Niners are in Santa Clara, more fans than ever will flock out here to support. Good move!
TIP: Order a small cup, but ask them to put it in a big cup. Their blender sizes allow them to only make a big cup’s worth. So you end up getting more smoothie for less money!

Perfect spot for when I need a green juice or acai bowl before or after my workouts. This spot is right next to both of my gyms!!! So convenient, why not?
It’s a much better choice than a lot of other places I could have gone to.
The acai bowl is the best I’ve tried in California so far… Most places have either made it too watery, no flavor, and just not good. It’s not the same as Hawaii’s but it’ll do. :)
Oh and this specific locations is owned by 49ers player, Vernon Davis! I’ve also seen his location give back to the community by hosting fundraisers at our local church. I like businesses who support their community and give back, especially when they have the means to do so!

The place speaks for itself. Freshly squeezed fruit/​vegetables juices served with a smile. :)
The only complaint with this joint is that the fresh juices are sometimes way too bitter, relative to the other Jamba Juice centers.

In the words of the Black Mamba, «I would be disrespecting Lebron if I didn’t compete and go hard at him.» So to Jamba and Mr. Davis I have all the respect in the world thus I am giving a more critical review to essentially make y’all a better store. As a former Jamba employee from the Evergreen Valley Store, here is my 85 cents.
Ambiance:
* Parking | The plaza is huge and a lot of parking but it is still generally busy. Depending on the hour you’ll either find parking pretty easy or not.
* Seating | Probably seating for 8 people but there is seating outside as well.
* Feels | Your typical happy vibrant store with the upbeat pop jamba music playlist. What makes this different from other Jamba stores is the very brief yet big honorary wall of Vernon Davis which was pretty cool and inspiring.
Food:
* Apples & Greens | I definitely expected a bitter taste but this was sweet (which I liked). The smoothie was well blended.
Customer Service:
* Based on Jamba standards generally all customers were greeted, if they’re busy with a long line then that’s understandable however there was only one person ahead of me. Despite not being greeted I did get my order on a timely fashion which was good.
Overall:
* 3 solid stars. Since this was a different store from the rest I expected something a little more different like a signature smoothie from Mr. Davis himself! Other than that, my experience was A-​OK but I definitely believe there is much more room for improvement.
Advice:
* Not much of a sit down place nor a place to study but feel free to sit around the plaza, go to the library, or walk around the park!

This aint no normal JJ, This is Vernon Davis’ JJ! I dont think that changed a damn thing but I just like saying that. Damn they be outta peaches. So a mango kids size gets you less sugar and quantity in return for a cool cup with a personified fruit that looks like they’re on drugs. Good score…

Came here during a hot summer’s day for a BOGO deal.
The place was not packed and got to order quickly.
Ordered the classic strawberry wild because I haven’t had in in forever and my girlfriend asked the cashier for her recommendation. The cashier was more than happy to give her suggestion which was: Strawberry Surfrider w/​Pineapples and Mangos added. She asked me what my name was for the order and I said «I-​G-​G-​Y» and she said «SING IT!» And we all had a laugh because I unintentionally sang the Iggy Azlea song with the same rhythm without trying.
Side note: Darn you Iggy Azlea for stealing my name! I had it first!
The drinks were GREAT! The one the cashier picked out for my girlfriend was way more delicious than mines, so I got a bit jealous x[. Next time I know what I want!
Overall a very solid Jamba Juice. I accidentally knocked over the wet floor sign on the way out… sorry x\!

I normally hate chains, but this place is different. You don’t get too many independent smoothie shops and when you do find one they’re more interested in making your smoothie taste like a dessert than fruit. These guys do it right. I like to get a 16oz light and just graze on over the course of the morning. Surprisingly, it keeps my monster appetite satiated until lunch — OK, I may sneak in a protein bar in between sips, but that’s still pretty good. The staff is always polite and friendly no matter the location; I don’t know if they’re overpaid, or if management’s slipping them happy pills, but I’ve never had a grumpy encounter at any Jamba Juice location. Either way this place is swell.
P. S. I’ve never tried anything else there except their smoothies, so I can’t comment on the rest of their menu.