Jespersen James R, DDS

I have never had a root canal before, but like most people I was a little bit worried. As soon as I got into the chair I felt better. Dr. Jespersen gave me simple straight forward answers to all of my questions. He explained each step as the process went on and was so fast. The whole procedure took maybe 20 minutes! I had no pain. I mean it, no pain at all. Even the shot to numb it was painless. This guy is good. The whole staff was friendly and helpful. Best experience I’ve ever had involving my teeth. Hopefully I don’t have to do another root canal any time soon, but if I do I know where I’ll be going.

AMAZING. It was actually enjoyable! I didn’t feel a thing and was able to relax and listen to the great music that plays in his office. This guy knows his stuff! I had a pervious botched root canal with a general dentist and dr. Jesperson fixed it beautifully. He explained things in very simple terms for me and made me feel very comfortable. If you need a root canal, see this man! You won’t be let down.

It’s going to be hard to write this review without getting into hyperbole, but thats the truth of my Root Canal experience today — it was hands down the best trip to the dentist I have ever had.
I felt absolutely no pain at all and Dr. Jespersen talked me through each step of the process — which is something I hadn’t experienced before with a dentist, but it’s a unique and effective technique.
I had the same fears about Dentistry that many people have and after today they’re completely gone. Today’s visit actually encouraged me to move forward with maintaining better dental care. I cannot say enough good things about this place.

Dr. J. is just amazing, a master at his work. We are so lucky to have him in the area!

Dr Jespersen is excellent. I’ve been to him for two root canals, and I was impressed both times. Scheduling was easy and the procedure was quick. Today, I sat in the chair at 10:20am and was walking out of there by 11:00am. He is kind and respectful to his staff, which I believe says a lot about a doctor. I appreciated how he made me aware of every step in the procedure and ensured that I was not in pain along the way. I very highly recommend Dr. Jespersen to anyone in need of a root canal.

Charged my husband for just after euthanizing him and saying, «Oh, can’t move forward .» Old school locale as well. Very disappointed. Details of more modern work to fix, think they need to retire.

The reason or giving less than 5 stars is the receptionist. She is rude and very self centered.
As for Dr. Jespersen, he is AMAZING. He does a really good job of root canals.
He is very nice and explains the entire process. One of the best dentists I have ever been too.

Superb. Found Dr. Jespersen through Unilocal,went to the office and these guys are great. Old school endodontist office — very experienced and competent. Staff is great and Dr. Jespersen fully explained how the earlier root canal procedure I had done (out of the US) had failed and what he would need to do to address the tooth. Very competent, very professional. And honestly — no pain. Tons of heavy duty drilling and cleaning but I didn’t feel anything. No fancy flatscreens on the ceiling, straight forward office set up and the most competent work I’ve had done in many years. I’m a stickler for someone who knows what they are doing and I could not be happier with Dr. Jespersen and this practice.

I have had a few root canals. There not fun, but this doctor made it quick and painless. The procedure seems a little easier than getting a cavity filled. The office staff has always been pleasant and the location is convenient. Highly recommend him if you need a root canal.

This is my first review on Unilocal,but I’m making the effort because Dr. James Jesperson (or «Jim» as he introduced himself to me, with a hearty handshake) deserves the whole 5 stars. There are two 1-​star reviews right now, and I suspect they belong to a different doctor with a similar name.
No one looks forward to a root canal, and I’m always looking for a more natural, alternative approach, but after much research (and little bit of whining to my dentist) I learned that my condition (infection) was too dangerous to wait or try something else. So I got The List from my insurance company, and after some research and questions, I picked Dr. Jesperson.
I simply could not be more pleased with him. He was friendly, patient, casual and yet very professional. HIs staff was very nice and very efficient. After the usual paperwork hassles I was seated in the room immediately, and I was in the office less than an hour from start to finish. The procedure itself took only 10 – 15 minutes. Most of the time was other things — exploring, numbing, filling it up afterward, and talking.
Yes, TALKING. Dr. Jesperson explained EVERYTHING, every step of the way, in layman’s terms that made perfect sense and calmed my jitters. He was nothing short of wonderful. He even smiled graciously at my last-​minute-​freak-​out «are you sure you’re working on the right tooth» question, and tried to use a tiny mirror to show me, but when that didn’t work well, he explained how he knew for sure (yeah, ok… it was pretty obvious!!!).
Dental work isn’t «fun» but this was certainly not the horrible experience I anticipated. And, aside from the times he had to tap on my tooth before it was numb, I experienced no pain at all. Even the very first injection of anesthesia was painless! Oh wait… there was a twinge when he had to add an extra dose of anesthesia right around the tooth itself (because because it wasn’t quite numb after round one), but he had already numbed everything from the back of my jaw forward, so it was truly minor.
As I mentioned earlier, there are two 1-​star reviews that focus on his attitude or beside manner. That can’t possibly be this man! Unless you hate handshakes, smiles, thorough explanations and professionalism all at once. I believe the reviewers may have intended to review another endodontist with the same last name (first name is Bruce) who I have no experience with, but did consider as he is on The List from my insurance company. He has several less-​than-​5-​star reviews, which center around his attitude. THIS Dr. Jesperson was absolutely fantastic, and I definitely will come back if (God forbid!) I ever find myself in need of another root canal.

I was referred to an endodontist by my general dentist for root canal therapy on tooth #30. Rather than just go with their referral, I turned to my trusty Unilocal app to get some opinions from my fellow Unilocalers. Well after reading less than stellar reviews of the other office, I found Dr. Jespersen. I trusted my gut (and the Unilocal community) and called Dr. Jespersen. They were able to make an appointment for me within two business days, which was great. I wasn’t in a hurry since I wasn’t in pain or anything so a two day wait was fine with me.
The day before my appointment they called to confirm my appointment and let me know what my copay would be (which was less than I anticipated). The afternoon of my appointment I arrived early and filled out all of the necessary documents to create my file as a new patient.
I ended up having to wait a bit longer than I would have liked to. They brought me back into the exam room and I met Dr. Jespersen. He explained the procedure from beginning to end with confidence which was really reassuring. He added all the extra details to make sure I was completely comfortable with what he would be doing. I instantly felt very satisfied with such a great Unilocal find. After a couple xrays and an oral exam he raised my chair and said he had some good news for me, it was not necessary for me to have a root canal and I just had a deep cavity that a crown alone would take care of. He said it would not compromise the structural integrity of the tooth with a procedure that wasn’t needed.
He saved me several hundred dollars. It’s amazing that there are still healthcare professionals that put their patient’s wellbeing first and aren’t just willing to do unnecessary procedures to line their pockets to pay off student loans or pay for their vacation homes.

I wish I could leave a nice comment but, my experience just wasn’t positive. Initially, I was able to acknowledge my own anxiety about getting a root canal. In preparation, I had convinced myself that everything would work out fine due to his reputation. When I walked into his office, I actually was okay until I met Dr. Jespersen. He didn’t seem friendly like most of these comment’s suggest. He seemed pompous and condescending! He spoke at me and not to me. He was more concerned about doing the root canal then acknowledging what I was saying. It was very unsettling as I just decided to leave. Do I think he would have done a good job? Possibly! Could I deal with his condescending tone? No!

I was verry scared about root canal but i have to say that i loved it after visiting Dr jespersen
I is very friendly and before he starts he told u about every little step and give u time for questions
I felt no pain during the procedure actually i enjoyed watching the steps on this little reflecting surface in the light above me :)
I highly recommend this place

I was recommened by my dentist to see Dr. Jesperson 2 months ago for the mysterious bump on my gum. The tooth where my gum was swollen had had a root canal done twice by an endodontist in Palo Alto, but the problem kept coming back. The Palo Alto endodontist finally told that my tooth bones broke and that it couldn’t be saved. They told me to get an implant! I was confused and unsure so I wanted a second opinion.
When I called Dr. Jesperson’s office, i was able to get an appointment the next day. His staff & assistant are very nice & helpful. They even watched my baby for me while I was seeing the doctor. Turned out that mysterious bump on my gum was caused by an infection because that tooth actually has 4 roots! Dr. Jesperson was very casual and assuring. He explained everything and he did amazing. He told me the bump will be gone in 4 – 5 days after the treatment and it did!
Kathy, the lady at the front desk, was wonderful. She sent a written invoice to my insurance before the treatment to make sure I knew exactly how much I would have to pay out of my pocket. She even answered my phonecall on her dayoff! I wish I could go to this office for other dental care too.

Awesome! This guy is a root canal angel. My regular cleanings hurt more than 2 RCT in one sitting.

I saw Dr. Jesperson today for a dreaded root canal. Previously I had experienced some HUGE tooth pain so I was very very nervous about the pain I may have to go through. Enter Dr Jesperson, miracle worker, who calmed me down and let me know there would be no pain. I didn’t feel a thing for the entire appointment and he gave me straight forward and simple answers.
I strongly recommend him as he made me feel very comfortable and pain free. Thanks Dr!

I was referred to him by my dentist. It was worth the 1 hour drive from Concord. They were also able to get me next-​day after I called.
I have a very low tolerance for pain at the dentist. This was my first «complex» procedure, other than cavities. Usually, the numbing hurts too much. With him I didn’t feel anything, even the first shot. From there on it was a quick job and he kept explaining each step and what he was doing.
I came in expecting this to be painful, but it was pain-​less procedure. I hope I don’t have to do root canal’s again, but if I must, I would do them there again.

While I would like to think that my problem was by far the worst they had ever seen… IT WASNT. Dr. Jespersen is seriously the Root Canal Whisperer And let me tell you, before this morning I was in excruciating pain, fever of 103.1 and just a total wreck. My infection had gotten so bad that it drained into my throat causing strep throat. I never knew that a «hot tooth» could cause so many complications.
Anyway, here is the run down:
Was referred by my dentist who swears that this man is a total genius. She was also confident that he could get me numb. She couldn’t!
They got me in the very next morning and actually manipulated their schedule a bit because I was in severe pain.
The office staff was warm, and you could tell they are in a happy, positive work environment.
Dr. Came in, right away he is very confident and charming. He calmed my nerves right away and assured me that this would go as smooth as possible. He also got a few chuckles out of me that I didn’t even know I had in me.
How is that the day before the shots were unbearable and I didn’t even FEEL the shots that Dr. Jespersen did!!! And he did quite a few to ensure that wouldn’t feel anything.
He explained the whole procedure to me as he was doing it… I like the fact that he used correct terminology and then followed it up with lamens terms so I could understand.
He worked quickly, not once was I in pain or discomfort. He did stress to me that because of the trauma the tooth had been through and the pressure from the infection that I would still have some pain. He also advised me to take Motrin 800 around the clock and gave me a dose before I walked out of there.
DR. JESPERSEN you are an angel… Thank you sooo much!

I literally just got home from a root canal treatment, and I have to say it was an amazing experience. I never thought I’d be saying that!
Dr. Jespersen was quick and efficient, but also very thorough in explaining the procedure each step of the way. I felt safe in his hands and experienced NO PAIN.
[[[… Contrast this to the prior root canal attempt (on the same tooth) by another endodontist last week, which included me feeling every single needle shoved into my tooth, a stabbing pain that continued for 2 days, and a terrible headache that required painkillers for an entire week. This other endodontist did not use enough novocaine and was very rough when performing the procedure. In addition, they could not complete the entire root canal in a 1.5 hour session. There’s no way I was going back to that office! ]]]
Dr. Jespersen made this a completely no-​hassle, pain-​free experience. All the staff were friendly, calming, and extremely knowledgeable about the procedure and paperwork.
I agree with other reviewers that I hope I never have another root canal… but if I do, I will go to Dr. Jespersen without a doubt.

I trust this guy.
When you’ve got a problem and you need an expert, that expert can say almost anything and you’re probably going to go along. Here’s the rub.
My regular endodontist said the tooth in question could not be saved by a root canal and recommended removing and replacing it with an implant. Since that would cost at least $ 5,000 (it’s rarely covered by insurance) and require a few months for the entire process, I asked a good friend (and retired dentist) for his suggestion. He said «I’d get a 2^nd opinion from Jim Jespersen. I’ve referred family and friends to him and they’ve all had good things to say».
While on the phone to make an appointment with Dr. Jespersen, his office got the necessary background information for the insurance company so the amount of coverage could be determined in case a root canal was appropriate. The next day, they said insurance would pay 80% (at least double that of my regular endodontist).
The doctor’s waiting area is functional, but not what you’d call spacious. It does the job for up to 4 people. Fortunately, I was the only one at that time. The receptionist is a multi-​tasking woman who seemed quite efficient with her work. It did take 45 minutes for Dr. Jespersen to see me, but the office was apparently hit by a rash of dental emergencies earlier in the day. During that wait, the staff took an x-​ray of my problem tooth.
Dr. Jespersen introduced himself, asked several questions and conducted a few tests to gauge the sensitivity of that area. He said «I doubt there’s anything serious, but let’s look at previous x-​rays first». I scheduled a follow-​up appointment for the next week.
At that 2^nd meeting, Dr Jespersen reviewed the information and concluded neither an implant not even a root canal was needed. «The shadow on the x-​ray near the root of that tooth might indicate a problem in the future or just the way your root has grown, but nothing we should attack now. You don’t have any of the symptoms I’d expect. If things flare up, we can always do a root canal. An implant wouldn’t be appropriate».
Dr. Jespersen was everything my retired dentist friend predicted. A knowledgeable, thorough, down-​to-​earth guy who tries to see things from the patient’s perspective. He could have easily suggested a procedure designed to create more revenue because I was prepared for a root canal case, but said «if it was my tooth, I’d see how it behaves in the next 6 months». The office even reimbursed me for slightly overpaying the small charge for the initial visit.
A few other quick notes. Parking is plentiful behind the building. The office itself was a bit on the drab side. It’s obviously been around a while and seen better days. Functional, but frail. Like the old saying goes…“it’s best not to judge a book by its cover”.
Pros: Trustworthy and patient endodontist. Efficient front office.
Cons: If the wait is long, small reception area can seem claustrophobic.
Ratings:
— Overall: 5
— Dr. Jespersen: 5
— Front Office: 5
— Staff: 5
— Atmosphere: 3
— Paperwork: 5