They only open at 6AM when everyone shows up to work. Unlike today when someone didn’t show up for work, they are not open and probably won’t be open for another 45 minutes who knows(6:15am).
Michele T.
Rating des Ortes: 3 San Jose, CA
My lunch buddy made an astute observation, why the 2 spaces reserved for drive thru are the most dangerous ones. The staff person has to cross the road and we know some drivers are digging in their bags for fries. The parked cars have to reverse after they finally get their order which will clog traffic exiting the drive thru. Alas most folks get their order complete. Gotta love them fries!
Eric H.
Rating des Ortes: 1 Brentwood, CA
I love McDonald’s breakfast but someone needs to call corporate on this branch I found a hair in my food and they screwed up 3 out of 4 items, two items were screwed up twice after I brought them back the first time
Stanley C.
Rating des Ortes: 2 San Jose, CA
This is the slowest McDonald’s I have ever been to. Service goes at a snail’s pace even at off hours. Ordering Teo cheeseburgers took an eternity!
Jay L.
Rating des Ortes: 4 San Jose, CA
Service is usually good but the other night they messed up on our order and didn’t tell us that it was gonna take half an hour!
Brad V.
Rating des Ortes: 1 Huntington Beach, CA
This location does not participate in Filet-o-Fish Fridays. The shopping center is impossible to get in and out of too. Fortunately this is McDonald’s so I can afford to be petty and just go to one of their other locations.
Theresa V.
Rating des Ortes: 1 Santa Clara, CA
Last time I got chicken nuggets here I asked if they charged for the sauce they said no. This time I noticed on my receipt they did charge for the 4th sauce packet. Thank God I asked for my 4th sauce packet because they almost got away with not including it in my bag.
Tim Y.
Rating des Ortes: 2 Silicon Valley
Rude drive-thru service this morning. Food took forever for some reason… ordered the big breakfast with hot cakes and their fruit/brown sugar oatmeal. Lady forgot to include straws for my two drinks. Fortunately, I had some extra straws in my car. She told me the total was $ 10.16 over the speaker but when I got to window #1 she said the total was $ 11.05. When I questioned her she said it was tax. Hmmm
Joseph S.
Rating des Ortes: 1 San Jose, CA
I am surprised that the staff at this McDonalds are so clueless of what their doing. I came in at 6:50pm. Although the door was still unlocked the staff states that the sorry the«lobby» is closed with many wet floor signs near the counter area. I don’t know why they don’t state that the restaurant is closed. When I asked them what are their hours they seem completely clueless like they don’t know. They seemed confused for a bit than finally pointed out the hours posted on one of the other doors. The door I came in did not have the hours nor a open/closed sign. I wonder how could they be closing down for the day but don’t know when it closes? When I finally see the sign on the other door the hours are to 7pm on a Sunday(though google states its 8:30pm) I am surprised what McDonalds close that early anyways. Especially given it is right next to the airport, wouldn’t many would eat McDonalds after a evening flight? I never seen a McDonalds anywhere else close earlier than 9pm even on a Sunday evening.
Salvador Eduardo R.
Rating des Ortes: 1 San Jose, CA
I went for a job interview at this location and all I can say is that the manager is IRRESPONSIBLE. I showed up thirty minutes early so that I could have made a good impression on the manager. My interview was scheduled at 10 a.m. but the manager showed up at 10:20 a.m. She said that she feel asleep and didn’t remember. On top of that, I did not get the job. Thank God, I didn’t get it because if I did, I would not only deal with customers, I will also have to deal with an inept manager.
Jay B.
Rating des Ortes: 2 Livermore, CA
Very frustrating that they cannot accommodate a vegetarian request. I asked for egg substitute in the egg mc muffin(in lieu Canadian bacon) an the lady looked at me like I was crazy. I even offered to pay difference if it cost more(even though eggs are cheaper than meat) but she still could not do it. I’ve been to other mc Donald’s and they have done the substitution no problem and no additional cost. I will not be coming back.
Stacey W.
Rating des Ortes: 1 San Francisco, CA
Thought this was called fast food for a reason… waited 5 min for car IN front of me to finish… in a drive through! Are you kidding? If you want to flirt with the guy, GOINANDDOIT, WOMAN. JEEZ.
Ben H L.
Rating des Ortes: 4 San Jose, CA
This McDonalds can be many things… slow drive thru and well it’s McDonalds so it’s nothing special to the average person. BUT, what makes this McDonalds special is the location, location, location! It’s near Costco, specifically the Costco Tire Center where a 90 minutes wait is considered short! The last time I came here a couple of years ago, I brought my laptop here to use their free wifi and plunker down during my marathon like wait. I came here today to get four new tires and the wait time today… two to two and a half hours! My friend was going to come pick me up… but not for 45 minutes. Where do I go to chill out? McDonalds of course! Does the food court inside Costco provide free wifi? That’s a big fat NO and it’s super loud and lots of kids and parents will up in your bizness finding a place for their group of eight to eat their hot dogs/pizza/churros. If only every Costco had a nearby place so people can wait for their new tires in relative comfort and not be stuck outside of the tire center watching shopping cart after shopping cart wheeling and squeaking by.
Giancarlo E.
Rating des Ortes: 5 Saratoga, CA
I go there late at night and there is always a batch of fresh french fries being made. Also the staff and service is always top notch. Could not ask for more.
Eóin Ó.
Rating des Ortes: 2 Campbell, CA
All I wanted on St. Patrick’s Day was a Shamrock Shake. I went here at lunchtime, and they ran out of the Shamrock Shake flavour. Sigh
Kennie L.
Rating des Ortes: 5 Union City, CA
The cashier was very friendly and patient when my husband was trying to decide what to order, even during lunch hours. Love the McRib and strawberry lemonade freeze. I have been to many other McDonald’s and they have already stopped serving lemonade. My husband dropped his cell phone in the restaurant and noticed he lost it 30 minutes later. We called the store and the guy confirmed he found the phone and wait for us to return for pickup. Good customer service.
Rebecca K.
Rating des Ortes: 4 San Jose, CA
its McD. my favorite part of McD? dollar menu. mcchicken sandwich and double cheeseburger… sweet tea. or any size for a dollar soda. YEAHHHHHHH my favorite part of McD!
Eric G.
Rating des Ortes: 4 Aptos, CA
It’s mcdonalds. They lose a star because the drive thru more often than not does take a while. If they have both windows working than it goes fast. Haven’t screwed up my order yet. Keep up the good work.
Michael N.
Rating des Ortes: 3 San Jose, CA
It is a McDonald’s what more do you need or want to know. Ok, so there is more, but here it goes. I am only giving this three stars because you can not break down everything and make an average, well you can but I do not want to do the math right now. 1. The people are friendly and helpful and they do make sure you have everything within reason that you would need to enjoy your food. 2. The restaurant is very clean and the bathrooms are kept up throughout the day. 3. The parking lot if huge and has plenty of spaces for everybody, and there is plenty of room inside and outside to enjoy your meal. 4. Here is the main reason, it how hard it can be to get in and out of the parking lot here, the designers did not think of how much business the Costco will bring in to the area, so there are only two different ways in and out, which at time makes it hard to get your meal home hot. They do need to make something different happen, but since this is the way it was built before the McDonald’s opened I do not see it changing anytime soon. I hope this helps when you are deciding if you are going here or not.
Christina C.
Rating des Ortes: 2 Santa Clara, CA
Everyone craves Micky D’s every now and then! This is the closest location to my apartment. Too bad for me. Because I really dislike this location. The food is what it is. That’s the same at all locations for me. It’s got a drive through — with two windows but they only use one. They are THESLOWEST drive through EVER! I ate in TWICE. Both times there was a very loud BEEPING sound behind the counter permeating the entire dining area. But what can you do? When you crave a McChicken, you gotta go!