Centre Pointe Collision

Finished my car a week earlier then expected. Looked brand new! I hope to never return, but if I do I’ll be going here. No problem with the insurance company as well.

Took car to be fixed after front end damage. Within 30 days of receiving back the paint began to peel of of the front. Took it back and they blamed the bumper provider. Car was fixed and returned 10 days later. I was charge the rental car charge today, 30 days later because Center Pointe didn’t pay the claim. When Enterprise Rep spoke to Rene, he stated he would have to try to get reimbursed by the bumper provider and no refund for me until that is done. That clearly won’t happen. They are not an honest group whatsoever.
Suggest you stay away from this company. When there is a problem they ignore it, period.

I left my car at shop on last Monday and they told me it’ll be done in 2 or 3 days. However on the fourth day they were still working on it. Lied in my face. Friday morning they were like «we are detailing the car right now I’ll call you whenever it’s ready». Afternoon 6 pm they were like «I’m sorry I didn’t know you need the car by day. It was in a rush so we can’t detail your car.» Fucking bullshit. What’s even worse the car is not perfectly done. They left a huge gap between the right front light and bumper. Don’t go.

Centre Point is a great body shop to work with, I’ve been using them for many years and they most recently worked on my new Porsche Macan, they did a great shop made it look exactly like I had never had an accident. I have also recommended lots of people to their business and they’ve always had great experiences getting cars out without making you wait around forever. I like how they try to not waste your time by having you bring in your car and then have it sit there. I know they work with lots of insurance companies and they’re actually a Preferred shop for my insurance company State Farm. Arman the manager is a great guy too I’m glad I know him but all his guys that estimate your repair do a great job too.

wonderful job on my car! I had been in an accident and they did so well on the repairs to my front bumper! They went above and beyond to make sure I got they best parts and service. Would recommend

We’ve brought our vehicles here on several occasions, both the Honda Accord and Lexus RX350. Dents and dings from accidents that looked ghastly, but repaired by Centre Pointe Collision beyond what was imaginable. Very professional and friendly office staff. Someone comes out to inspect the damages and give an estimate and they take it from there. And without any unreasonably lengthy wait, the repairs are taken care of and looking good as new. I’ve had nothing but great experiences here and wouldn’t think of taking my cars anywhere else.

If I could give them a fat zero star I would. Well I went to this shop as a «preferred» shop with my insurance. I was even told by my insurance adjuster and the shop I would get a $ 100 discount on my deductible by using this «preferred» shop. So I gave it a shot. Things were ok in the beginning til I went to pick the car up. First it wasn’t done when they said it was ready for pickup. I was told to Come back 2 hours later. When I came back I waited another 30 minutes and when the car was ready for inspection I found a large dent in the area of impact and the alignment wasn’t even done. This was after a front end accident with airbag deployment. Hmmm. A little shady. They will cut corners. You have to be an advocate for yourself. So I sat at the shop for an hour or more waiting to see what they would do. Well after I spoke up for what I thought was appropriate they approved the alignment. How they missed the large dent is beyond me on the original repair. So I had to come back the next week again to pick it up. Third times a charm right. Hell no. I pay my 400 deductible and go on my way and I think my car is fixed correctly. Let’s go to the next morning when I get on the road at 3 am and the headlight they worked on is completely off. Come on people! It gets better! Well they have the nerve to call me and tell me there was a mistake in the deductible and I should have paid 500 not the 400 I was told from get go. One of the reasons I selected this shop in the first place. Ha! So I get a call from the receptionist explaining the mistake. You think they’d save face and eat the 100 bucks seeing as the repair job topped 6k. Nope I have been getting harassing phone calls and threats for collections on a 100 difference in deductible that’s their fault. Not mine. And still a car with a bad headlight. I got the promise we will fix it. Well some of us work for a living and can’t spend days and hours at a repair shop. I’ll get to it when I can I tell them. What a headache this place is. Good luck if you use them.

Everyone here is so helpful and nice! I love this place, I definitely recommend them for your next repair. Ozzy Carrasco was so helpful, while my son was in the Nicu he made it so I wouldn’t stress over the car. I was able to pick up my car after my son came home. Thank you so much for all your help and understanding.

Working with Carey and Armando was a great experience. They were very friendly and extremely helpful. Their professionalism is very refreshing in a time when a lot of businesses seem to not care about customer service. I would highly recommend this collision repair facility to anyone that was in need. Their facility was extremely clean both in the front «customer area» and also in the back repair area, I needed to get some articles from my car once they had stated working on it, amazingly clean!
Sandy

Never thought bringing my vehicle here was going to be such a pain. Just to get an estimate to repair my rear bumper was difficult. Rene (a mercury claim adjuster for the other party) took photos. When he sent me the estimate he did not include parts that were obviously damaged. When I spoke to him he said he could not include those parts because his camera was unable to take a clear picture. Mind you i brought the vehicle in at 10 am on a clear and sunny day. He also informed me that Mercury uses aftermarket parts to do the repair so it’s cheaper. He tells me that is gonna take 3 days to repair and I can bring my vehicle back in two weeks. He then suggests that I go through my insurance AAA because they authorize OEM parts. I agree and then speak to the AAA adjuster. He then informs me that i have to bring my vehicle back so he can take pictures again. All because «mercury time stamps the photos and AAA does not like a that.» I ask him «Doesn’t your camera have an feature where you can remove the time stamp?» He says «Its a hassle to do that to the camera and it’s easier if you bring the vehicle back.» I don’t know about most people but I don’t have the luxury to drive back and forth on a weekday. just so a lazy adjuster and retake some pictures. By the way, a few years back I took the same vehicle to another auto body shop for some repair through Mercury. They gave an estimate for a complete OEM repair. Go figure. If Its Gonna be this hard just to get an estimate I don’t have the time nor the patience to leave the vehicle.

My car was damaged in an accident and everyone at Centre Point was so helpful. My car was repaired Very quickly and Rene was fantastic! Thank you!

Out of 3 quotes they were the most reasonable. Friendly staff and I got my car back at a reasonable time. I would definitely recommend.

Got an estimate to replace a small plastic panel on a new vehicle. They wanted me to leave the car sitting around their shop until they could order and receive the part. I declined, paid for the part in advance and told them I’d bring it back after my part arrived. They did not call me when the part arrived. When I called them a day later, their receptionist told me «job would take 90 minutes» so I cancelled my rental car. the next morning Armondo called and says «she doesn’t know what’s she’s talking about, Bring your car here and leave it». When I inform him about canceling my rental, he hangs up on me. 3 minutes later, general manager Armen Boyamian calls me to dish out some verbal abuse, then tells me to «take your car elsewhere».
Mr. Boyamian — I do not work for you, I am not related to you, I am not your subordinate AND I DON’T TAKE ORDERS.
Extremely unprofessional — AVOID!

I had my wife’s brand new MDX sent here after getting rear ended. After touring a few facilities and my wife not wanting me to take the car to my normal paint guy in Alhambra, I choose Centre Pointe. Basically I needed a new rear bumper skin, lower valance covers, bumper reinforcement, and other small ancillary items. Time on work was a week, which is average. They did a great job on the spray job. I do kinds wish their finisher leveled the clear a bit more (nothing I can’t handle myself). I also do wish that they spent a little time putting the car on the frame rack just to make sure the car was square. Other than those two things, I would recommend them for collision jobs. I just don’t see much in the way of custom work out of this shop.

After getting quotes from multiple auto body shops, I decided to take my car here to fix the scratches & dent I caused myself. I couldn’t be happier with the work they did and professional service. My car looks brand spanking new! Thank guys

I was so impressed with the service here especially with a gentleman named Armen. They definitely went out of their way to explain everything that was being done to my car and called to let me know the status of my car. Thank you I will be back

I got into a car accident in this area, and they handled everything so great! I couldn’t be happier with the service. My car was fixed in no time, which was so important to me, and Armen was so attentive and made sure I was completely happy with the service. The cost was very fair, which is so hard to come by these days. I would definitely recommend this place to all my friends and family!

The service is impeccable. They were fair and very honest, which is hard to come by with other car repair shops. I would definitely recommend this shop to my friends and family.

Wow, I’m really shocked by some of the reviews here. I got into a collision in the area of this shop and a friend who I know in the area, told me to tow it there. They were very professional and were in constant contact with my insurance appraiser, insurance company and me. They kept me in the loop and even detailed my car for me when they returned it to me AND they found an issue with my gas accelerator they were able to fix. Armen, the general manger made sure to check in with me, when I was inspecting my car-​upon pick-​up. Great mechanical and body work. I would use them again.

I have brought my car here several times for repairs and every time my car comes out like new!