GNC

I’d rate this store in the negatives if I could! So two weeks ago I went to a GNC by my work in Burbank to get some supplements. Well if you didn’t know let me fill you in, GNC has a 30 day satisfaction GUARANTEE policy. That means if you purchase something from ANY GNC and you do NOT like it for whatever reason you have 30 days to return it to ANY GNC store for a full cash back refund, exchange, store credit, or back on your payment choice as long as you have the receipt. Well the things I bought tasted like shit but I tried it for a full week (all 7 days) and I wanted to return them. Well I have two GNC stores by my house one a «cooperate» store on the corner or Whites Canyon and Soledad Cyn Rd. and the other a «franchise» store on Golden Valley Rd. The Saturday before Easter I tried to get my refund from both stores and both of them gave me the ol run-​around by saying they couldn’t afford to give me my cash back ($ 98.08). «Come back» at the end of the day when we’ve had more customers blah blah blah. Cause we all know everyone buys everything with cash these days and everyone absolutely loves every single thing we buy. Well I don’t have that kind of time so I had to wait till I could make it back which was today. I just went to the GNC on Golden Valley Rd and once again they told me 1– I have to go to the store I bought it at! Then 2– I used too much of the product to give me my refund! 3– they could only do store credit! 4– I don’t have the code cause I’m not a manager and he can’t get ahold of his manager! And 5– can you come back tomorrow! Obviously I was fuming by this point so the Marine in me took over and in the end he magically came up with the code to give me my refund in about 10 seconds after my voice started to get louder. This was the first time I’ve ever returned or tried to return something from GNC. If I would have known returning something was going to be such a pain in the ass I never would’ve gone to GNC in the first place. Hopefully no one else has to endure that kind of shady stupidity but hey that’s life. Now you all know

I went in after doing my research and the owner was their who have me more knowledge on the product and I was impressed. He gave me a
Good deal better than amazon and even
. He offered me vitamins and also gave me a good deal on them. I ended up saving almost $ 40 which is awesome. We started talking about pre-​workout, he gave me free samples of the new products. Over all good service, great prices and friendly owner. I’ll be here again for my needs.

These guys are super educated about their products and make great suggestions for me unlike the fuckin idiots that work at the location on the corner of Soledad and whites canyon. Definitely do NOT go to the location on Soledad. Those guys don’t know shit about supplements. My boy Rayhann at the golden valley location will definitely hook you up! if you MUST go to GNC then go to THIS location. He will give you great prices

Very friendly owner. Always gives me good deals because I go there a lot and I have referred people to there.

Of all of the GNCs I’ve visited, this particular location is on a different level in terms of customer service.
Before my first visit, I called in to check GNCs store hours before I came in to make a purchase. The owner answered the phone sorry to tell me that he was closing in about five minutes – but that he was willing to wait for me to come by. Right off the bat here, this man’s altruism and kindness was enough to make me a customer. I respectfully declined and stopped by the next day.
I explained my case to the storeowner – who, as mentioned in other reviews has been there every time I have (except Fridays) – he immediately led me in the right direction in terms of supplementing my diet and pre-​workout supplements. Now keep in mind that he does not simply stand behind the counter as you look around, he looks WITH you and talks to you about different products (I’ve never seen this at a GNC before). I had come into the store with the intention of purchasing a amphetamine powder called Jack3d, which was available. I expressed my leanings toward the product, and the kind man agreed with me – reinforcing my decision rather than swaying me in a particular direction. He even offered to give me ten dollars off of the list price (which brings the price down to
levels).
On my next visit, the owner introduced a new product to me called Cellucor C4 Extreme, another pre-​workout supplement with creatine nitrate in it – and was willing to give me a 60 serving tub at $ 29.99. Now if you are familiar with the price of pre-​workout supplements you know this is a ridiculous deal. While I was at it I picked up a container of Jack3d for a buddy of mine, and the storeowner discounted that price as well. As he rang me up he gave me a free bodybuilding magazine.
Although business at this store may be slow – the generous owner will never let his customers down. By ordering the newest and best products on the market in large quantities, the owner is always prepared for the surge of business and traffic his store deserves. All of your fitness supplementation needs can be met at this particular GNC.

Great store. Owner is there ²⁴⁄₇ and gives away free stuff! He really know his products and doesn’t force supplements on his guests. Say you are friends of panera and get 20% off.

I get all of my nutritional supplements here. It’s not the cheapest place to buy if you just walk in to get something every now and then. I have a Gold card which is $ 10 but saves you 30% on everything.
That discount adds up if you come every few months.
The owner knows his stuff and won’t BS you into buying something. Just come in knowing what you’re looking for and he’ll be able to help you out.