Goodwill Industries

After donating hundreds of dollars of furniture and exercise equipment to them, the store manager was very rude.

I have recently moved into the area and have a lot of things to donate. When I get to the drop off area they are so kind. They send someone to help unload the car. They are extremely grateful for everything we bring. Most importantly they will take everything — large furniture and clothing and everything in between! I am happy to donate and pleased that my items will be appreciated by someone else.

This has become my favorite goodwill. Every day they take out new stuff and it’s always clean when I go. I love furniture so I always find great pieces here. Prices here are good compare to other goodwill stores I been too.(talking furniture and home items. Don’t really buy clothes) They make thing affordable. The staff that works here are always nice to me. Keep it up guys!

Wife took a large Sony Tube TV which worked great. She offered to help on removing the TV from the back of the truck since it took two people to put it in. The staff member did not want any help and decided to do it himself. Well, you can guess what happened, it was dropped and by the noise of parts moving around inside, it was broken. I think that the person who handled the TV didn’t care what would happen too it, because it wasn’t a convient size TV and was more of a hassle then worth it’s time. We could have donated this to my church or some who would appreciate it. I was not happy and I will think twice before I donate to then again.

For a thrift store this was very well organized and clean. But I felt like I was at a discount clothing store instead of a thrift shop. $ 24.99 for a pair of used jeans is just a little much. And some of them were priced at $ 16.99 and were not really a high end label.
Otherwise very organized by jeans, slacks, dresses, mens, children’s, housewares and accessories.
The help was friendly, although I found a pair of pants that were marked $ 7.99 and the pocket was almost completely falling off because the thread was undone and I asked if they would mark it down? They said they don’t do that. Really for a pair of pants with a pocket falling off?
That’s when I realized how over priced this place really was, torn up jeans that weren’t a high end name for $ 7.99!
Kudos for cleanliness and organization, it way overpriced.

I want to start off by saying I don’t condone to shop lifting! My comment regarding this Goodwill in canyon country has a makeshift sign on door that estates shoplifters will be prosecuted; keep in mind this is the only Goodwill in Santa Clarita that has this sign, my argument is where is the irony? Goodwill receives FREE items on a daily basis and they want to prosecute? Some Salvation Army stores have programs that give back to the community and they actually allow one to select clothes for free;For Free!!! I don’t understand how Goodwill over-​prices their things and still wants to prosecute instead of helping those who need help.

This was my first time at a Goodwill location and my experience was fairly mixed.
I came here to drop off clothes and home goods. At first I went into the retail side of the store looking for an employee to ask where I drop off my items. I walked in and the register/​check out was empty. I walked around the store for 5 minutes and was not able to locate a single employee, unless they are disguised as customers, and got a little frustrated.
During my 5 minute search for an employee I was observing the store layout, cleanliness, merchandise etc. I may actually come back to to look at items for sale more thoroughly. I saw a few interesting home goods, old books, very old planting pots and other items that had an antique/​retro feel.
Since I was not able to locate an employee, I exited the back where I parked and looked for any other signs of life or directions on dropping items off. Then I noticed at the very end of the parking lot there is a handmade sign that says Donation Center. I pulled up and two gentlemen quickly came up to the back of my SUV and offered to help take the items off my hands. They offered a receipt and I was on my way.
I’ll give the store one more try when I swing by to browse and see if my experience with finding an employee is any different.

This Goodwill store is one of the best very organized, people are very friendly and helpful

Always find great stuff here. Their furniture section is awesome. Bought two awesome shirts for 7 bucks. Good buy. :)

Very over priced for used items. The staff is friendly, but frankly you can buy new on sale for the same price or less.

It never ceases to amaze me how lousy and insanely overpriced this place is. Nothing but old (not antique) and beat up garbage. This place is only good as a donation center and whoever is in charge of pricing needs to be fired.

Please watch this video before you shop here! Feel free to share it…

I think people may be reviewing this store on another store’s page…
Anyway, I’m kind of bummed with this «thrift store». I was excited to see we were getting a Goodwill in Canyon Country, we don’t get anything in CC, so I couldn’t wait to check it out…
The Good:
* employees are usually very nice
* you can often find a rare gem, but it takes a lot of searching
* they have weekly markdowns, based on the colored plastic barb or price tag (usually the oldest dated merchandise that’s been on the floor for a longer time and not sold yet)
* lots of used books
* I’ve found some cool purses
* I often see a wedding or prom dress, but not sure how they are priced
The Bad:
* many of the prices are way too high for used merchandise. some kitchen/​home items you can find new for the same price
* unorganized — there are soooo many clothes to go through, and except for dividing between men/​women/​kids and shirts/​pants/​skirts/​jackets/​dresses, it’s overwhelming. If you are a size Large you have to dig through every single size from 0 to 4XL. They used to have them sorted by color (which I thought was weird) but now they are all just mixed together. It takes hours to shop through the racks. If they would organize by size it would be sooooo much better.
The Ugly:
* they aren’t very selective on what they sell (another time waster) I see clothes with holes, stains, rips, bleach spots etc. every time I go. furniture and home items that are broken, scratched and junky, and other goods that are in really bad condition.
So, the bottom line: I would have stopped here at least once a week, but with the unorganized clothes, I just don’t have hours to shop here each week, so every once in awhile, when I have a few hours to kill (waiting for my dog to get groomed, or my kids to finish up at the dentist) I will stop by and browse.