Simply Discount Furniture

So Unilocaler’s, I have some great news! Simply Discount stands behind their word. After a brief phone call from Gus at Simply Discount they are giving us free delivery, with no set up fees. I couldn’t be more elated with this. Sales force has been updated so customers will know what to expect, I think that is fantastic.

I have bought more than once from Simply Discount and I have always been treated well. The furniture is good quality and the pricing is more than fair. I generally go in with cash and work a «cash deal» to get further discounts. I have always bought from Jim and he is a no pressure guy who explains everything right off the bat. I always look at other locations, but my purchases always take place at Simply Discount.

Best furniture experience ever! Just moved in to a new place and needed a couch asap spoke to Don and he was able to deliver it the same day.
Great customer service.

Came in with my husband looking for new mattress. Hated the idea of anyone talking to us about our options (we’d rather figure it out) but we were quickly greeted by Steve who was very relaxed and non-​pressuring. He immediately asked us what we were looking for and our budget, and he took us straight to the beds that were of the highest quality, but still fit our budget. He was extremely knowledgeable about the brand of beds and their differing qualities and was very honest with us about what we should expect. He even was able to get us an amazing discount when we ordered our bed with the box spring included. The entire experience took about 30 minutes and my husband and I were elated we had found the perfect bed at the first place we visited. The bed was ready within 2 days and when we arrived with a truck to get it the bed was ready for us at the pick-​up gate within 5 minutes and one of the employees helped load and secure into truck. The overall experience was amazing and my husband and I look forward to coming back in in the near future to look at couches and other home décor — please take note their overall store «style» in furniture is very high quality and unique, don’t let «simply discount furniture» name make you think their merchandise is cheap in quality… only in price :)

Great selection. Good service. Bruce is very helpful and knows his products. I’ve purchased a dresser, sofa and TV console here. I’ll be back for more furniture in the future.

Simply Discount has the best prices and customer services in the SCV! We always go to them and get our furniture there. It’s easy to work with them. A lot of different options, great customer service, great prices and quick delivery.

came in looking to buy new furniture for our new apartment and first we checked their website and ran into an ad they had of really good deals for presidents day. so we stop by looking around and along comes Steve asking us if we needed any help. my boyfriend and I ask him to show us the furniture on the ad and he automatically says he doesn’t have anymore, uh which is a lie because when we walked to the back we see the exact bedroom set in the ad. so we tell him that we want it and he says he can’t honor the price. we ask him why and he says because the deal is over. I go ahead and tell him that the ad says it’s good until tomorrow. he says he needs to check with the manager? uhhh we have the ad with the date and you’re lying about not having it anymore. okay… so he checked with his manager and he said he can honor it. yeah dude you can honor the price on your ad. then he goes ahead and argues that it’s «while supplies last» well obviously you have one in the back. then he tells me that he can’t honor the price for the couch since it’s the last one. then we ask him about financing and he becomes super condescending on how they don’t do financing unless we spend more then 2500 dollars not just on ad stuff. this guy was just not helpful at all. he kept being rude and condescending and honestly we would have bought it on the spot knowing the commission wasn’t going to him. he acted like we just came in with no money qnf we were trying to be cheap. uh no we wanted to see if the ad stuff was worth it for us why not get a good deal? then he told us he wanted to get out of there, pretty much telling us to hurry up.
we decided to take our business else where and while walking out other people were asking if we needed help bring super polite which is the two star rating. I would have given my money to anyone but Steve.

Called to get prices on tables since their website fails to list any. Spoke to Bruce who was pretty rude. He told me they don’t quote prices over the phone. I questioned him on that especially since a majority of stuff on their site isn’t physically in the store. He told me those instructions come from the owner. I previously called about an hour prior and got a price over the phone for a table and was given it. The owner needs to rethink that policy if it’s true.
We’ve purchased a table from them before but after how Bruce treated me over the phone I’m not sure I would do business with them again.

We have bought so much over the past three years and have never had any problems! Fantastic customer service. We wouldn’t shop anywhere else! Don is so helpful and everyone is very friendly. They go above and beyond to help!

After years of use I’m done! We have been using them for everything in our house for the last 12 years. Each time they were a little worse but their prices kept us coming back. However now their prices are the same as the big names but they have become arrogant as f.
I do not ever plan to return to the store unless it’s to check something out in person so I can order it online from somewhere else.
After being lied to so many times by a few of their employees including the manager on our last purchase I’m not only done but I plan on telling all our family and friends.
By the way their «tax free weekends» are bs. A few weeks before our last big buy we priced out a new couch weeks before July 4. When we went the day before the 4^th, tax free event, the same couch including their discount was just shy of $ 50 more than what was originally quoted.
Also last year a recliner we ordered took two weeks to get. When we went in to pick it up we were told «oh sorry yours was accidentally sold to someone else» I’m guessing because they knew they could make a quick buck and have me wait another two weeks for a new one because they already had my money. They refused to refund me saying it was a «special order» must not be that special because someone else bought it on the spot the day I was supposed to pick it up.
Do yourself a favor, avoid the cigarette scent store and go elsewhere. It was fun while it lasted but the old saying goes, what goes up must come down. I doubt this place will last much longer at this rate. It is just sad.

I have had a very bad experience with Simply Discount Furniture. I went to their store, picked out a mattress set I liked, and spoke to Bruce, their salesman. This was on Nov. 29, 2015, and their Black Friday Sale was still on. He gave me the price for the mattress set, and told me that shipping would be extra, even though we live in the vicinity. Bruce told me that if I bought a recliner chair, which I had expressed an interest in, he would give me free delivery. Since the chair would be principally used by my son, I told him that I would come back the next day with my son. He prepared the invoice, and I signed it, never thinking to look at the back of the paper. He never told me to look at the terms on the back side.
I came back the next day, Nov. 30, 2015 with my son. Bruce told me that he had told his manager about the possibility of the sale on a recliner, and that his manager had told him to not order the mattress set until I came back. We looked at the recliners they had, but they were fairly high-​priced, and there was no special «Black Friday» pricing, as he had said there would be. We were not too happy about that, and decided to look at another store. Since they had not ordered the mattress yet, I was sure that it would be okay.
We went to another store and found a very nice mattress for less, and it included free delivery. I called Bruce at Simply Discount Furniture to cancel the order. He informed me that on the back of the invoice was the notice that all sales were final, and non-​cancelable. I asked to speak to his manager and was connected to Gus.
Gus immediately started yelling at me that all sales were final and non-​cancelable. He wouldn’t listen to me, kept over-​talking (really over-​yelling), and just repeated the same things over and over. And he told me that Bruce had placed the order the day before – so Bruce lied to me! Also, the fact that the notice about non-​cancellation is on the reverse side of the invoice, and was never pointed out to me, seems to point to the fact that they don’t want their customers to see this information.
Since they have already charged my credit card, I have disputed the charge. I do not have the mattress set, and do not want to do business with a company that treats its customers so poorly. I would definitely NOT recommend doing business with them.

My 77 year-​old mother went to Simply Discount Furniture yesterday to buy a bed for the guest room and look for a recliner for the living room. We had purchased a couch set from this store some months back, and although that order ended up being problematic (twice the fabric chosen by my mother was determined to be unavailable and repeated visits to the store were necessary to get it right) my mother is a very forgiving person and for some reason she felt they were trustworthy. Today I went back to the store here in Santa Clarita with my mother to look at recliners. The salesman, Bruce, told my mother that they had held off on ordering the bed until my mother returned from a trip to Europe in about two weeks so that if she wanted to buy a chair they would waive the $ 80.00 delivery charge. I was standing next to my mother when he said this. After we left the store, my mother started having serious second thoughts about this purchase, and decided she would cancel the order. She phoned Bruce at the store and told him she had reconsidered and that she wished to cancel the transaction. Bruce told her that was impossible, that all sales are final, that she should have read the back of the contract. We did look at the back of the contract, but there is no place for a signature there at all and my mother says (and my wife, who accompanied her there, confirms) that no one ever pointed this out to her. My mother asked to speak to the owner, and a man named Gus picked up the phone and as she tried to explain the situation he began talking over her and shouting. After he hung up on my mother, I called the store myself and asked to speak with the manager, and was connected to Gus. I explained the situation and that my mother wished to cancel the order, and that it was kind of rotten to treat elderly people this way, and Gus, the manager replied that it is all «perfectly legal», and therefore we would just have to deal with it. I explained that my mother was going to dispute the charge with the credit card company, Gus began talking over me and shouting before hanging up the phone on me. I would not recommend that anyone ever purchase anything at all from a company that preys on the elderly and treats people like this. Stay away from these guys, they are bad news.

I want to start by saying these guys have the best quality furniture at the best prices. I have been shopping for a couch for a long time and this place has the best deals and awesome customer service! Thank you Dominick and simply discount furniture I will recommend you to all my family and friends :) 10 stars and fast delivery

This is my third trip to Simply Discount Furniture. In 2008 we purchased our bed frame and dinning room set from them and it is good quality and price. About 2010 we purchased our entertainment center. I would say every purchase has been good quality furniture for reasonable prices. They threw in a free rug with the dining room set purchase.
Our recent buy was new sectional couch and a twin bed + mattress for our guest room. We went during labor day weekend and got a pretty good deal plus 36 zero percent financing. Steve approached us right away and was very helpful in selecting our new couch. We told him what color we were looking for, size, price range. We ended up going with the aero spring cushion couch, it’s made in the USA and is covered by a limited 100% warranty. We could have modified the sectional but kept it as is. It was just delivered last week, it was estimated about 4 weeks for delivery so right on schedule. The couches are beautiful and came with throw pillows, which was a nice surprise. The twin bed frame is really nice and the mattress we selected is super comfy.
I have yet to have a bad experience and happy with the purchase and would shop here again for my future furniture needs. My sister and brother have also purchased from here and had no issues.

So to update you guys on my experience, Don the manager contacted me after I wrote my review and he was courteous about it all and issued us a refund. I understand there are policies and many times small writing can be overlooked. But all in all he was very nice about it. Many businesses do reiterate to customers their policies, so although it’s written in small letters, you should inform your customers just for the reassurance they heard it from it you. Thank you Don for your efforts to provide great customer service.
This place has wonderful furniture but oh my gosh does the customer service suck. It gets one star for the nice looking furniture. Nothing more. If you want someone to treat you horribly you can definitely go shopping here. We decided we would make a purchase from them and then had to cancel because we’re going back east cuz my mom had a heart attack and the guy on the phone was so rude to me about canceling. It was like I was on trial. And then he told me my deposit was non refundable which is fine if you were told that upfront and still decided to pay. That was not explained and he claims that it states in the contract that the deposit is non-​refundable but it does not. But they can keep the $ 50 and their furniture. No thank you. You should provide better customer service to your customers. Your products alone will not keep your store open.

Got ignored on the way in and had to ask for assistance. all of the furniture is filthy and what you see is what you’re taking home.

We have been purchasing here for years and each time has been a good experience. The service is helpful, the selection is vast and they have always been able to order whatever we like if it is not in stock. We tend to get a lot of Ashley pieces and they always beat competitor prices, often throwing in no tax or no interest for financing. If you head in the back room there is also a lot of clearance items. Most recently we ordered a coffee table that is part of an Ashley Furniture set as we have the TV stand already. They ordered it Sunday and we were able pick it up the next Saturday.

I have been buying furniture from Simply Discount for years. I love how there selection is current, relevant and always on trend.
For those of you who love to bargain and make deals this is the place for you.
Salesman are accommodating, knowledgeable and not overly aggressive. The furniture delivery and assembly guys are professional, punctual and very friendly.
This is the place to go to make your house into a home.

Had an issue with a sofa we purchased here last year. The owner Don was extremely kind and went out of his way to make it right. He gave us exceptional customer service and for that, we will be returning to buy our next sofa here.

Customer Service… that why my opinion has drastically changed. After Don, the owner/​manager read my review, he took the time to reach out and make things right. Who does that anymore? We sure appreciated it.
Don personally reimbursed us $ 100 and personally is coming to our house to look at how our couch is wearing. He has offered to have all new cushions made for us, at no charge.
Things happen, mistakes are made, but when someone goes out of their way to make it right, that’s rare and goes a long way.
Thanks Don and Simply Discount, A++++ for customer service.