Southern California Real Estate Management

Extremely hard to even get to see a property with these people. Not sure why they even post new homes on their site when you don’t even get a chance to see them

WOW! This is the Property Management Company to be with: Southern California Real Estate Management. I definitely recommend SCREM! During a time of Family tragedy when my father passed-​away, and I was residing out of town, and my mother was residing overseas, and there was a lil’ disarray and confusion about our rental property in Valencia because my dad’s name was on the Property Management Agreement form when he passed-​away, SCREM stepped up to the plate and maintained order with the rental property while things were being sorted out, and the long-​term tenants whom have been residing in the House for at least five years now are loving the house, the area, and also like the way the Property Management conducts its business. I’m gonna strive to obtain another property as I’d like to make Real Estate Investing a career, and I’d definitely call SCREM first regarding managing another rental property. I recommend SCREM to you too.
Yours truly,
raj christopher gupta

Worst experience of my life. My fiancé and I felt the agent threw our hard working application in the trash as soon as we left. We never received a follow up call on the property and she gave us no communication during our viewing, she open the door and stayed in the kitchen area as we showed ourselves around. We were so excited to shop around in a new town but she ruin our day. Too bad screm. You missed out on a great tenant with great credit history and a background that is clean as a whistle. We will never be back to Valley Circle ever.

We rented a condo through SCREM for a year. I was disappointed in the lack of communication on their end. I had to follow up with them after a work order was finished or when we had called in with a question. Towards the end of our lease, I felt like we were an inconvenience to SCREM and they were not as polite or helpful with us. They messed up information and we had to correct them on more than one occasion. It was a stressful move; the overall experience was disappointing.

I called to inquire about a unit for rent. My call was answered by someone named Sara, Sandra, I did not care much to remember her name except the fact that she had the customer service skills of a brick.
You would think a person who works with people would have good communication skills this person has none. No indication of being pleasant (I am a potential customer for godsake, you would think they would at least try) which probably going to foreshadow how I am going to be treated with I ever going to do business with these people.
Anyway I had to ask what are the details of the unit, I mean, that is the reason I am calling. She told me to look it up.
I HAD to ask her where to find their office. She told me to look that up in the website as well
WOW.
The call was a total waste of time and the type of business and customer service I will get will be also a WASTE OF TIME.
Next!
Pass this one out. You are not missing anything.

What a bunch of uneducated and classless people that work here. It is sad, I called, walked in and met one of them at two different properties.
They look very unhappy in their jobs, they treat people badly and talk to you as if you are nobody. They assume that all people leasing are equal — which is just wrong.
Not on time, not respectful and rather low level of emotional intelligence and business acumen. I don’t care if the only homes left to rent in the area are on their inventory — they will never have my business.

This place has been stringing us along for a month now. It’s so disappointing. DON’T BELIEVE ANYTHING THESE PEOPLE TELL YOU. they remind me of an all women used car salesmen lot. They will lie to your face and not think twice about it.

Worst place to apply for a house we applied multiple times we have really good credit, applied for a house we thought we didn’t get it we thought that maybe we didn’t apply fast enough then the nightmare started one after another we were carried from one house to another and am being told that I need to be more flexible they kept saying we are in excess after multiple days they say oh that property is gone it’s been 3 months now still haven’t got any home now I gave up do not go here these people are racist and old grandmas who don’t care to do anything

Unbelievable! Now, one of them is arguing with me via email. Talk about bad business practices. She even admitted the landlord chose which applications to run without specifying the criteria. I told her in my opinion not processing applications in chronological order leaves them open to suspicion. Maybe, instead of arguing with me, they should reconsider their business practices. They have numerous bad reviews for a reason. They should look into those reasons.

If I could give 0 star that’s what this company would deserve. Just like most of there reviews this company continues to steal honest peoples $. I hired a cleaning company to clean at end of lease spent $ 300, house was cleaner then when I moved in. Yet I was still hit with $ 300 cleaning fee. Shameful

I had to cut ties with SCREM recently and I’m here to warn others. I hired this company to manage my home but instead I ended up doing more work.
Recently, my tenant called SCREM to inform them about a water leak. Because the issue was estimated to cost more than $ 250 SCREM called to inform me about the issue, to get the job approved before John Murray Plumbing began work. SCREM told me that the issue was due to a leaky toilet, however, I told them that is not the cause of the problem because the toilets are brand new. I told SCREM that the issue was caused by a leaking shower pan.(SIDE NOTE: I’m actually a maintenance man myself so I knew what the problem was. So why wouldn’t I just fix the leak myself? Because I pay them $ 157.50 a month to manage my property so that I don’t have to deal with these issues.) Since I was out of town and couldn’t check it out myself, I approved the $ 354 repair fee on a «leaky toilet».
FAST FORWARD 20 days later…
I received my monthly invoice from SCREM with a surprise bill of $ 249 from John Murray Plumbing. Again, there was a leak coming from the same spot except this time I wasn’t called to approve the charge since the bill was under $ 250. What a coincidence that the bill was $ 1 short of $ 250.
My recommendation for SCREM is to hire their own in house plumbing and maintenance crew.
In conclusion: The reason why I let go of SCREM and why I would never recommend them to anyone is because they just sit behind a computer and make calls all day. In this case they just made a call to John Murray Plumbing and let them do what ever they wanted. Even though I’ve let SCREM go, I’m stuck in this nightmare literally cleaning up their mess.

They do not return phone calls promptly. I called about one of their tenants. Having a loud neglected dog.

I honestly can’t believe this horrible company is still in business. The employees are nasty, rude, bitter people who must have sold their souls to the devil himself just for a job!!! I have rented 2 different homes and both times had horrible experiences. I would rather live on the streets of Compton then deal with this company ever again. One of my last conversations with a soul sucker from screm said THE RENTER WAS NOT THE CUSTOMER, THE OWNER IS AND WE ARE LUCKY TO BE RENTING THEIR PROPERTY. I’m more then positive the 4 and 5 star reviewers are FAKE and are being generated by the horrible people working at screm. I will be moving out of the house in 2 weeks and will be taking the owner to court (because you can’t sue the scammers per the lease agreement) if I don’t get my deposit back. I’ll keep you posted on the outcome!!!

I would not recommend SCREM to anyone. Their just out for the money and VERY unfair when it comes to trying to get your deposit back. Everyone in the office is very rude and unable to answer questions. We left the place in the same condition and got screwed out of the total deposit. VERY VERY UNHAPPY…
Not even worth the one star.

I think I will jump on the «Anti-​SCREM» bang wagon. Every one star review is no coincidence. Every «Leasing Agent» I have dealt with at SCREM has never heard of customer service. They don’t answer questions without attitude, they make the tour process as inconvenient as humanly possible, they give conflicting information and have no details about ANYTHING related to the home or condo they are showing or trying to lease. If I was an Owner looking for Management or Leasing, I would avoid paying SCREM to do that for me. Just because they are the ONLY company like this in Santa Clarita who «freelances» marketing and leasing services, they get business.
I see that one 5 star review from a random person who name drops every employee and only has one review, no picture and no Unilocal friends — Unilocal powers that be, it’s a fake, remove it already.
PROPERTY OWNERS — Create your own ad on postlets (google it) and post it on craigslist, trust me, your property will lease quicker.
Unilocal review don’t lie — this company might have good intentions, but the employees/​management is poorly trained and your companies reputation in the Santa Clarita valley reflects that.

Only because I had to give one star. If it was up to me they would get negative stars. I’ve been dealing with SCREM for about 3 years and honestly don’t know why I keep trying to rent through them. They are a fucking joke, excuse my language but it’s the truth. They are unorganized and incompetent. Every single one of them. I’ve had applications in for various properties, after running all my credit which is non refundable even when they end up pulling the property off the website– not because it was rented– but another issue. Well they didn’t have any other properties that I was interested in for my price range but still NO REFUND. Nice huh?
Well against my better judgement I called a few days ago to see a property that had been listed for maybe 24 hours. The move in date was about three weeks out. Well the first dumbass I talked to said it wasn’t available to show until 3 days before the move in date. I thought that was odd. Being that she barely could speak the English language I decided to call the next morning and talk to someone else. Well low and behold they had an appointment about a week earlier! Wow someone with a brain! And no it was not due to a «cancellation» I was VERY interested in this property and my family has less than 2 weeks to find a place to move, and I specifically asked if this property has been shown yet or when the first available showing is (even if it wasn’t my appointment I wanted to know if I should be prepared to look elsewhere) because at this price I knew the property would go fast. She assured me no to both my questions. People were living in the unit. They could only take a certain number of people to view it at a time and that my appointment time was indeed the first to view it. Well two days before my appointment I got a voicemail that said «We are calling to cancel your appointment the property has been leased by an approved applicant»
Well then FUCK YOU SCREM. You’ve lost my business indefinitely, and I’m sure you will be out of business soon with your all-​star reviews.
Renters beware: save your time and money
Landlords: please don’t be fooled, go hire a real realtor who can handle properties the right way and treat the clients with respect.

I’ve been with SCREM for over 15 years now (as a landlord) and have had wonderful service for all that time. I would be confident in recommending them to family and friends!

Don’t waste your time! I should have known better considering how RUDE Veronica was during the viewing, but I really liked the property and decided to give them the benefit of doubt. Also I assumed that maybe Veronica had a long day. This company is full of lies and don’t ever return phone calls. I left 3 messages for Patti and after my 3^rd message she finally called back and said I was backup. Roberta then called me (THE VERY NEXT DAY) and stated that the property I was interested in leased out today. I honestly feel that they NEVER consider my application for whatever reason. Home owners using SCREM should really reconsider. Bad customer service and unreliable people working for SCREM!
Worst company EVER! Thank you Unilocal!

I tried. REALLY tried to rent a property from SCREM. Couldn’t get past the front office /​scheduling department. First call about a rental: «Oh, that one is available NOW. Are you sure you want to look at it?» Um, yes. I’m looking for rentals now.
Later tried to book viewings. Booked one for a Saturday morning. Called back to confirm. «We don’t have you in the system. What’s your name? What’s your number?» — They asked for my number 4 times while on the phone, sounded completely disinterested in helping me. «Next Wednesday is the earliest slot we have.» Fine, book it. They call back two days later to cancel, no explanation given. Finally moved on.

Horrible customer service. I called to set up a showing for a rental in castaic. They stated I would have to drive to canyon country and drop off my id before they will show me a property. After seeing the property I would have to drive at least 25 minutes across town again to pick up the id. That is ridiculous and a total waste of time. That would add up to more than an hour and a half of driving just to see a property that is two miles from where I live.
What a joke.