Las Animas Concrete

Scott did end up calling me back a week later & coming by the home (when I was not home), but rather than even considering they could have mixed the concrete wrong or their driver could be not telling the truth about what happened, Scott told me what his driver told him and that I should be pointing fingers at someone else. I never was out to point fingers at anybody, but I am sorry, a business needs to side with the customer, not try to pretend everything on their end was perfect. Bottom line, their customer service skills need help! Even if all Scott did was offer a couple hundred bucks back and say sorry that the concrete was not mixed properly and that my driver didn’t offer help as they should. Good luck if you choose to use them, and make sure you check the mix before they start dumping out the material!!! They not only lost me as future customer, but my contractor & father in law of 30+ years of experience, who’s used Las Animas many times in the past with no issues. They should try to keep their long term clients happy & not lose them. They have a chance to make it right, I hope they call us & choose to do something, and I might choose to edit my review…
(original post)
I called Scott the owner on Tuesday to see if he can come by and look at our end result or at least call me back, he Has not called me yet. I am not a contractor, but I’ve worked with concrete before, and know what the consistency should be to be able to work with it. Bottom line it was mixed dry and too hot. But whether you are experienced at it or not, the driver and owner of the company should be helpful enough to give advice to make it right. I can’t believe my GC even got it to look some what okay, but it’s not okay how they treated my contractor and father in law or myself. I will never recommend them! I had a gut feeling to use Granite because my friends dad works there, I should have gone with my gut. At least fess, up that the concrete was mixed wrong and the driver did not do his job in making sure it had adequate water before he started to pour, and if you want to make it right at least call people back when they leave a message. They got my $ 1200 that’s all they care about.

I’ve been using Las Animas for concrete in Santa Cruz for about 20 years, and overall I’d have to say they are a top shelf outfit.

We hired cement layers by the name of Scott and Nate of Santa Cruz. They have been paid for the job plus another $ 1000 in supplies to rip out the cement they laid by accident. They got «A» cement delivery and it was the wrong cement and had to be ripped out. Did Scott not pay for the cement? Cause now Las Animas has sent a threatening letter to us saying they are going to put a lien on our home. THIS IS THE MOST RIDICULOUS THING I EVER HEARD OF, we don’t even know if they are the ones that provided the cement. We have no contract with them. You can’t just go ahead and threaten anyone you want to get paid. I have no contract with them and their issue is with Scott not us. (Heck we aren’t even sure were the cement came from. This company may not have even done the cement delivery. This could be just some company trying to get $$$$.) i think that new polices such as payment before delivery should be instilled with orders that are «fishy».

This company has it together! From the people who answer the phones, to the service men who did the job.
\They showed up on time with a smile! They quoted the job, and the job was done right away.
What a great group of people to work with! Thank you! Thank you! Thank you!

I’m a homeowner in the Santa Cruz mountains, and I’ve had these guys deliver concrete several times. Each and every time they’ve been extremely professional and helpful at every step of the way. Best of all, their prices are better than anybody else, at least for delivery in my neck of the woods.