Public Storage

Convenient, Fantastic Customer Service, a little pricey but worth it.
Corin, the store manager, did a great job throughout the process of leasing and setup phases. I haven’t needed to re-​access my stuff yet but I love that I can when I need to. I especially appreciated that they sent emails to remind me that my reservation was ready and Corin called to make sure that she would there to meet me and go over the facility, she sure knows her stuff! It worked well for me to be able to communicate directly with the facility team on the day of and to see reminder emails the day before. Corin seems to have a great eye on the premises and I feel comfortable leaving my stuff at her location. The security features are great, the location seems very safe and well managed.
I definitely recommend to anyone who needs to store things and appreciates a friendly and helpful staff.

I had been running around town all day. Trying to find the right storage unit for a reasonable price. After coming to this public storage I can tell I made the right decision. Vaden had the best most understanding attitude and customer service Ive ever seen. So willing to help and was so personable. He really knew his stuff for someone who had worked there less than a year. I adored the location and the ease of getting in and out of the place while still satisfying my needs for decent security was a definite plus! I highly recommend this public storage and to anyone who is thinking of getting a unit here. Call and talk to Vaden! He’ll get you what you need when you need it.

Corin! She is an amazing staff member, always friendly and willing to help. She is the one that made our Public Storage experience exceptional!

This property is well maintained and clean. The service is consistently efficient and friendly. Especially, I am listened to. I received detailed information on availability, dates, prices, and viewed units before making a decision. After showing me the units, the manager generated a plan, organized the choices, guided me through the steps, and has been available anytime for my questions. I have observed prompt responses to issues. This property is a positive solution to my storage needs.

I’ve endured storing my possessions all too often. This was a great experience. It was clean, felt safe and easy to use. Corin was amazing. She recognized me by name, handled the transactions smoothy and had the answers to my questions. I hope I don’t need one again, but I have MY self-​storage.

This isn’t actually a 5 star review for the storage unit, which is convenient, well priced, & clean on its own; this is a review of Corin. Major props to whoever hired her. She’s amazing and the reason I have KEPT my unit here. She’s up front about fees, helps make wise decisions to accommodate the customers needs instead of up selling (which I’m sure she’s good at too), makes herself completely available to the business and it’s renters, and does really nice things for me like calls me a couple days before I would have to pay a late fee. Which is every month in my case because I’m a total flake. So she saves me $ 40 a month with just one friendly phone call. I’ve had concerns I’ve spoken with her about and she consistently handles them using her maturity and excellent communication skills, and not in a cold way. It feels personal and friendly. Thanks Corin. You’re rocking it.

Corin was extremely helpful and accommodating. And she seems to run a clean and tight ship on the property. I trust her with my storage.

I had a decent experience renting a unit from this location, though it wasn’t perfect.
Pros: Locked gate with keycode access, long access hours, friendly office staff, sturdy construction, easy-​to-​understand layout with no weird sizes/​shapes as far as I know (some other storage places in town have trapezoidal units or units with slanted roofs that greatly affect your usable storage space), 1^st month free promo deal
Cons: Only two carts and they’re under lock and key. If you don’t need a cart to lug your stuff from the car to the unit, that’s fine, but if you do, it limits you to the hours when the office staff is there to unlock the cart. In other words, if you’re thinking of moving stuff at night after work, you need to get there before the office closes. Other storage places I have rented from had more carts and didn’t lock them up. I can understand that you don’t want to lose them to thieves, but with a coded gate and TV cameras, wouldn’t it be rather easy to see exactly who stole them? This might not be so bad, but every time I was there (usually weekends), the janitor would be using one of the carts to haul his cleaning supplies around., leaving them with only one available cart. They need to get the janitor a supply cart and tell him to stop using the customer one.
Note: It was over one year ago that I rented from them, so things may have changed.

Great place! The girl who manages this facility, I’m sorry I can’t remember her name, was very helpful and even tried to get me into a smaller unit than I had requested to help save me some money. The units are clean and well kept, as is the building itself and the grounds. The building is well lit and I feel fairly safe going there alone as a female. Very reasonably priced units as well.

First of all, the staff here are the absolute BEST! Corin is always friendly, helpful and the type of person that goes over and above her duties at Public Storage. The property itself is ALWAYS immaculate. At times, I have to go there when it’s getting dark and as a single woman, I always feel safe. I have had other storage units here in Santa Cruz and also, in other states. I wouldn’t consider going anywhere else.

This place was great for my needs! I needed storage for under a month and got the best bargain Under 30 days only $ 30.00 !! Thanks Corin for such super customer service !! I would recommend this place to anyone !

Super friendly and helpful staff. And the $ 1 for first month’s rent is not a scam, no strings attached or contract or anything. The prices at Public Storage are higher in the long run than other storage places, but for short term, the dollar deal makes it worth it, plus they are open longer than other storage places.