Showcase Shower Door

There was no change in any terms of agreement. Chris measured, we gave him our deposit and that was the last I spoke with him until he called to say he was going to refund our deposit a week later. And a year ago isn’t that long. Rationalize it how you want, but I wouldn’t refer you to anyone.

Chris said what he would do, and he did what he said. He and I worked together to come up with the best solutions for my needs. He was flexible when I wasn’t able to get a tile cleaner in, prior to the job, and changed our appointment day. He did me a favor by sending his assistant, Nathan, out a week before the job to dismantle a shower (the one I couldn’t handle) so that I could be ready for the tile cleaners who were coming the next day. Nathan also made sure everything was cleaned up and ready — no detritus or goo left over. Chris and Nathan were cheerful, accommodating, efficient and quality-​focused.

Chris Phillips did an amazing job on my shower door last week. I needed to get the 30 year old door replaced and he was the perfect guy to do the job. He arrived on time and got right to work. I needed a taller replacement door. No problem. He did an excellent job cleaning up afterwards, as well. A few days later, there was a small leak. I texted Chris. Within minutes, he responded and came the next morning. Wow! What incredible service! The shower is perfect. No leaks and it’s so wonderful to take a shower again. Thank you Chris! You’re the best!!!

Chris phillips is a true master shower fabricator and installer. He showed up on time and removed the old glass and hardware of the previous acient shower we had in no time. All his equipment and crasftsmanship is state of the art. I can’t recommend him enough and love our new shower door. If you need a shower call Chris phillips!

I got a quote from another company — they only took six weeks to get back to me. Chris was right on top of it and gave me a quote that was $ 200 lower. He is aquintessential professional — excellent work, on time, super pleasant to deal with and to talk to. And my 1980s shower looks updated so the whole bathroom is now modern and beautiful. I wish all contractors could be like Chris!

We had Chris out today to fix some failed seals on our custome hand built front door. I asked other glass companies in town and no one would touch it.
Chris jumped right in, removed molding, removed the glass pains, fixed the seal/​spacers and reassembled it all to perfection.
A great and very talented professional.
Three thumbs up!

Hoping the final outcome of our issue warrants a change in my rating…
As of now, I have a leak in my new shower surround installed about a month ago. The leak was immediate. The owner did not test the surround for leaks at install as the caulk was wet. my husband tried to fix it simply without bothering Chris, by recaulking a small section directly in front of the leak. It did not work. Upon contacting Chris (by email since the phone number did not work) he sent back a long reply. It can be summed up as we voided the warrantee by trying to fix it. Therefore «taking full responsibility for the leak» And he refused to even come and look at the issue. Washing his hands of our situation. I now have to hire another company to asses the issue and pursue this legally if needed. I hope the final outcome is more positive than the current situation.
UPDATE TO REVIEW:
We are pleased to say that Chris came back out this morning and we hope the problem is resolved with a little more caulking. After further communication he stepped right up and agreed to come see the problem. I will just chalk this up to an oddly small shower that pours more water onto a surround than usual.
Thanks Chris for working with us to resolve the leak!

We called several other local companies with favorable ratings, including one national company, but once we started working with Chris, we dropped the others in the dust.
Outside of being very professional and highly knowledgeable, Chis is just an all-​around super cool guy.
The project: Our contractor installed a custom walk-​in shower with wavy tile that we selected from Porcelanosa in San Jose. After Chris came out to do measurements (and what an extremely detailed process he goes through), he promptly supplied us with a bid. His bid was totally fair and with his personal touch and artistic eye I knew that we were in good hands. He’s very responsive, arrived when scheduled and worked quickly. His installation was precise and beautiful!
We would recommend Chris and Showcase Shower Door without hesitation!

Chris had to deal with challenges to make our frameless shower door leak proof. Although it was not easy, he did an excellent job. When solution didn’t work, he tried another. When he suggested adding a metal strip to the threshold, we were worried that it would look ugly. It was sleek, elegant, and kept the water in the shower! We’ve had the Diamond Shield protective coating to keep water spots off for more than a year. It’s working! Doing shower doors requires good problem solving ability and Chris has the solutions!

This review is for a beautiful mirror that Showcase Shower Door installed in our master vanity. They made a very nice product and did excellent work.

These guys were great! They were prompt, friendly and professional. And my shower door looks great.

Awesome job! It’s like jewelry for the bathroom. I’m blown away on how good it looks. Thanks for turning the bathroom into a Showcase!

Chris did a nice job for us installing a beautiful heavy glass shower door. We had some minor problems on both jobs we did with Showcase but Chris jumped on and corrected them quickly.

Our shower door is now like a piece of artwork! Chris made our sad-​looking shower into something beautiful, and has great taste. He did an excellent job and I would recommend his work over and over again!

Chris did a great job replacing our old, rusty sliding shower doors with a modern, frameless set. What a difference! Ours was a small job, in a small bathroom, but he gave us great customer service and made the whole process quick and painless. The new doors are beautiful. We are so glad we went with a local contractor instead of a big box store.

I had a customized large bathroom mirror made (with a few cutouts) by this company. Chris was professional, friendly, took time to do a really great job and I would highly recommend them.

A True Craftsman! Chris Phillips is passionate about glass. A shower door is for a lifetime. It is something you will enjoy (or not) for many years. You owe it to yourself and to your nearest bathroom to call Chris. I recommend Chris EMPHATICALLY to all my clients.

I had Chris from Showcase Shower Door Company install a new shower door, actually it was a enclosure to a large walk-​in shower in our master bedroom. WOW this is so cool, I LOVE MY NEW SHOWER DOOR! Chris is a master and his door is beautiful and really made the bathroom POP! I highly recommend him to anyone who would like to dress up their bathroom! Duncan M.

Chris Phillips, owner of Showcase Shower Door Co. is a total class act!
We have had the pleasure of working along side him on a couple of high-​end projects in Santa Cruz. It was not only a pleasure to see his quality work in action (bringing old glass back to life again), but also to personally witness clients happy as clams.
Quality work at a reasonable price, and a great guy to work with to boot, why would you go anywhere else?