Perfection Auto Craft

Perfection was the second of four locations I took my WRX for estimates. I had a wrecked fender with broken headlight and since the car is over ten years old, I just wanted a mechanically sound fix to make it road legal again. Mr. Garcia was the only person of the four to actually listen to what I wanted done.
I bought used parts off the NASIOC message boards that were salvaged off the same color WRX as mine. Because of this, I didn’t want a paint job, but the other three places tried convincing me that it would look horrible without it. Between the hard sell tactics of the other guys and the fact Perfection underbid them, I brought my car here.
That was on Monday, June 23^rd. On Thursday the 26^th, Don called and let me know I could pick my car up on Friday morning. Not only did they stay within budget, they pulled a door dent that was not part of the estimate and also repaired the used headlight I supplied (The housing was cracked where the bulb is inserted).
I couldn’t be happier and should the need arise, I’ll bring any other vehicle here without hesitation.

I’m a long time New Mexico resident. Through the years, I’ve had body work done by several different auto body repair shops here. This place is far and away the best of them all. Perfection Auto Craft has worked on my 1999 Saab 95, my 2010 Honda Fit and my 2008 Mazda Tribute. Every time the work has been excellent. They never use body filler. They always replace fenders, bumpers, door skins and other needed parts with OEM parts. Paint matches, even with complex metallics has been beautiful. Sighting down the side of the vehicle (always an acid test for body work) shows great fit and alignment. The rub out is perfect. It’s hard to tell that any body work has been done. Just overall great work.
Don and Loretta are a pleasure to do business with. They always meet or exceed expectations and the work has never once taken longer than estimated. They work directly with my insurance company and there are no hassles for me at all. All in all, highly recommended on all counts. Swift courteous service done to excellent standards.
Reading Mf B.‘s review makes me think that either he has never had work done here or he has confused this business with a different one. My experience with Perfection has been the exact opposite of what he describes.

This place is terrible. i was steered here by my insurance company 100%, despite red flags left and right. this was the only shop in sant fe that they said they would insure the work from, so i didnt have much choice.
heres the rundown: the car was in an accident on the front end, involving the front driverside door also. first, the paint job was so shitty, that even after a respray, it still had huge orange peel and didn’t even match the color and was clearly visible from 100 feet away. it was so bad that after the respray the insurance agreed to pay for it to be painted by any shop of my choice. due to the places the insurance offered, i choose the most reputable of them in town, which was the chevy dealership!!! they did an acceptable job, what you would expect from a chevy dealership working on a honda, but still at least did the work they said they did.
once it went in for the respray i discovered the true level of crap that perfection passed off as body work. the front fenders were both bondoed instead of being replaced with fresh oem ones, and we are talking about a 96 accord here, not a lambo. the fenders are dirt cheap. i saw the nearly $ 2000 bill they gave the insurance from perfection. it included full price replacement fenders, hood, bumper and mirror. the driver side mirror had been broken, and it was literally put back together with black atv gasket instead of replacing it. these guys cut corners everywhere and replaced almost nothing that they said they did. liars and scammers.
then to top it off, the insurance said they wouldnt pay for new fenders and bumpers again since they supposedly already had, and were only agreeing to pay for a respray. i had to fork out of pocket for the proper parts to be purchased. total bs, even the adjuster admitted that perfections work was unexcusably bad.
these guys are too worried about working on thier and thier buddies rides to do anything proper to your car. which is even worse considering my accord is modified, and i was talking to another guy that worked there with a similar modified accord!!! i was actually checking to see if any parts were stolen actually, which thankfully they are not wuite that low. but, they will charge for parts that they did not even put on the car, and when confronted about it they will continue to lie, and say they are ‘so sorry for the mistake’. you dont mistakenly repair parts instead of ordering new ones. –FACT
this place is one of the worst automotive experiences ive ever had, avoid like the plague. these guys are the true bottom of the barrel that gives bodyshops a bad name for scamming people. thank god i looked close and paid attention, who knows how many less experienced people have been had by this place.