I have found that new managing pharmacist is working very hard to change the customer service, wait time and professionalism there.
Sam C.
Rating des Ortes: 1 Washington, DC
They don’t remove any expired pills/medicines. Bought one that expired on 11⁄14. They don’t earn a star from me!
Tiffany P.
Rating des Ortes: 1 Santa Fe, NM
I would happily give this pharmacy zero stars. I watched an pharmacy employee eat his lunch and then handle pills with no gloves. As I write this review, I’ve been in line for 20 minutes. All I needed to do was drop off a prescription. I’ve been standing at the counter on another occasion for 5 minutes without even being greeted. I had to finally ask loudly if I needed to ring a bell or something and was greeted by the response of, no we don’t have a bell. There were 4 people behind the pharmacy counter at that time including the employee who was eating his lunch and touching the medication. I’m not quite sure that corporate walgreens has any idea how pathetic service is here. They don’t ever go over new prescription information either. Pathetic. Bottom of the barrel works here. Must have been all the pharmacists and techs who passed with their degree getting D grades.
Cin M.
Rating des Ortes: 1 Santa Fe, NM
Worst pharmacy in Santa Fe! ! Go elsewhere! ! They take forever and staff obviously hates working there. Rude and ignorant!
Leisslie A.
Rating des Ortes: 4 Santa Fe, NM
They have pretty much everything. Even groceries but like albertsons it’s overpriced. The line at the back for the pharmacy was kind of outrageous. Bad time to pick up meds I guess still it was clean and the staff courteous.
Dakota S.
Rating des Ortes: 2 Santa Fe, NM
I gave two stars just because every once and a while you will get the man in the pharmacy who is polite and helpful. Other than that though, the majority of the time it is someone who doesn’t treat the customers with respect. Two of the last three times I have been there this month people in line have turned to the other people in line and commented on how rude the lady with short black/grey hair was(the rudest one). It is just amazing to me how she interacts with even the older folks. Yesterday a lady in line said«if she talked to me like that I would cry.»
D. W.
Rating des Ortes: 1 Santa Fe, NM
I have had the misfortune of trying this pharmacy multiple times over the past year. Although this pharmacy has had a few pharm techs that are very efficient and professional, this has been the exception. There seems to be a distinct lack of management leadership at this store with communication snafus and duplication or deletions of work. There is little formality or efficiency to drop offs or pick ups either in person or drive-thru and professional phone manners are totally non-existent. Customer management is also non-existent as I have had several customers break queue in front of me either on purpose because they do not want to wait or because they are confused about traffic flow. I have also had several instances of a script not being in stock and not finding out about it until I have waited 20 – 30 minutes in line.