CVS

A variety of needful things are in store, you may need to go someplace else to get your regular stuff. Location is excellent. Ample parking is convenient too. Check-​out is sometimes a pain but most of the time ok. Pharmacy is moderately good. Line can get long so prepare for that.

Horrible. Horrible. Spent 80 minutes waiting for my prescription. Clarification my prescription was there just waiting for them to sign off. Waited 80minutes for them to sign off. Never again.

I have been in line for 25 minutes to get a prescription this cvs pharmacy is the absolute worst. The staff are friendly and are doing their best but they seriously need to hire more people. The corporate people in charge are not doing their jobs and have zero respect for their customers

WORST PHOTO PLACE EVER!!!
If you want to spend your whole day at a CVS photo this is the place to go. Literally went to print out 44 photos, get there and the kiosk is broken. Okay? The lady tells me you can print them out using our CVS app, I’m like okay since I needed these photos by today! So I sit and start uploading my photos, I was told it would be ready in 30 min. I come back 1 hour later. Oh there is nothing with your name. I’m like WHAT? I uploaded them how could they not load? So I decide to give it another try I upload ALL 44 even got an email confirmation of my total amount and how many prints I wanted. I go back AGAIN and I ask for my pictures… he’s like oh they are ready. I look at my total and it’s less than what my email said so I look at the total they had only printed 18 of them!!! His response was well we don’t touch the prints I suggest you go to another CVS. Like??? Does it look like I have time to drive around town. It’s very upsetting at the fact that I still ended up without my prints that I needed for a project. Don’t ever trust CVS.

5 stars to the pharmacist that was busting ass helping customers. –1 star to the upper management that left his poor man to work ALL ALONE with no help. With a long line of customers awaiting to drop off and pick up prescriptions. The district manager needs to do something about this! I waited an hour just to drop off my prescription. DROP OFF!!! You need to better staff the pharmacy and treat your employees BETTER. That’s employee ABUSE!!!

Cvs employees are helpful, they do have a variety of stuff and it and well organized. I always go and they treat me very well

I went yesterday to buy some hygiene stuff and the service was very bad even the supervisor was rude, I won’t recommend this place unless you really have to get an emergency item

I switched my pharmacy to CVS pharmacy in Santa Monica and 26^th last week. I walked in with 2 prescriptions, one was a new med and one was a refill on Thursday night. The pharmacist said the refill med cannot be refilled till tomorrow so she will keep the prescription and make it ready Friday for pick up and handed me the new med. My mom went on Friday to pick up the meds wasn’t ready, my brother went on Saturday night the med wasn’t ready and they didn’t have my name on the computer neither my prescription. My brother send an hour to get the med and at the end nothing happened because the computers were down. The guy said he will make it ready tomorrow and call me.
. I waited till 12 and no call. I called Sunday morning to make sure the med is ready before I go there and waste my time. I got transfered twice and finally got to a rude rep who gave me attitude.
This med was for my spinal and back pain and me going without the med for 2 days was very serious. I was very disappointed with the service and promises that the rep gave me. People come to pharmacy to purchase meds for either regular pain or life threatening situation and they expect a fast service.

Terrible service and long lines. The pharmacy is so slow and not ready when you need it to be. Steer clear of this place.

My last review has been wrong. I called today at least 6 times to see if my prescription was called in, I was left on hold each time for almost 35 minutes at a time. The only response I got when I told them your customer service sucks is «sorry we are swamped». Poor excuse. I am taking my business elsewhere.

My first experience at this CVS Pharmacy was pretty bad. It was last year and they took forever so I chalked it up to a bad experience and started going to the CVS on Lincoln. However, last night I decided to come to this pharmacy because I thought maybe the previous experience could have been a fluke. I was here over an HOUR waiting for the pharmacy. Not only that the line was ridiculous and people were getting angry. I’ve never seen a pharmacy so busy. Even if you called in your prescription ahead of time, the pick up line would have required you to wait at least half an hour since only one person was on the register. It is disorganized and inefficient. Go to a different CVS unless you have time to burn.

For some weird reason, all three pharmacies around my house in Costa Mesa were awful! (Try dealing with some asshole on a powertrip at 2am when you’re in THE worst pain of your life.)
It got so bad that I called up Walgreens HQs and BEGGED them to put in a store in my ‘hood. But then I moved.
After relocating to SaMo, I was SO thrilled to find that the pharmacists at this particular CVS are the greatest! Sooooooooo friendly and helpful + no 13-​hour wait times when you call… Incidentally, Walgreens up here — not so great. They wanted $ 657 (yes, you read that correctly) for a tube of Retin-​A. CVS, however, charges just $ 50.
And open 24 hours. Purrrfect.

Avoid this CVS Pharmacy at all costs! I dropped Rxs in the early a.m. and was guaranteed they would be ready to pick up when I got off work at 5 p.m. I spent nearly an hour here trying to pick them up, got shuffled around 4 times & finally was told to wait at the counter & not get in line again, they’d take me next & take care of me. The cute young man at the register decided he’d rather wait on the cute young woman who just walked up and completely ignored me. This service is ridiculous! End story, I am leaving without my meds! Not a happy shopper!

Never have I Ever had worse service at the Pharmacy. I brought in my prescriptions to be filled and the woman told me that it would be a 30 minute wait. I decided to grab Starbucks with my boyfriend who was waiting with me, after the 15 minute line at Starbucks, we sat for another 10 minutes chatting. After our coffee’s we casually walked back to CVS. Here we waited back in line at the Pharmacy, after giving the man at the counter all my info, he said that it would be ready in 5 minutes and they would call my name over the intercom.
However, I ended up waiting another 20 minutes for them to NOT call my name. So I go back and wait in the line, then the man asked me to wait another «5 Minutes.» So I did. I waited for 45 fucking minutes for them to fill my last prescription.
An hour and a half. That was unbelievably ridiculous. I’ve had better service at a jack in the box.

Some much open space on their shelves… Such a big store but don’t have the variety of items that I usually find at my neighborhood store in Brentwood.
Love CVS, but this is my least preferred location.

After having a lot of pain I was given a prescription from my doctor around 5pm on a Thursday. I went to two other CVS’s to find that they didn’t have the ability to fill my prescription. I called ahead on this one and they let me know that they were able to fill it after a 15 minute wait on the phone.
This place is 24hr so I felt relieved that I would be able to get my pain medication. When I got there, I was informed by someone that they couldn’t fill my prescription. I informed her that I had called ahead and they had told me that they had it in stock. She went and checked around with the people answering the phones and came back and informed me that they actually did have it, thankfully. She told me it would take an hour to get it filled and I could come back later.
This place is seriously understaffed. They need more people. My doctor probably should have called in the prescription for me so when I got there it was ready, but looking at other reviews it seems like even if your doctor calls ahead you still have to wait.
Thankfully when I got there they had it filled and I was able to go home and sleep.
I will probably use this CVS in the future since it’s near my doctor’s office and is a mega-​24hr CVS. It has things in stock that other CVS’ don’t have.
The rest of the CVS was big and clean. Big parking lot.

This one is for the most part well stocked and the aisles are wide so it is easy to move through them as you look for what you want to find. It is a big store and carry many brands!

MISLED to me to think that a shipment of my prescription from Apotex was coming. When in fact, they no longer carry it. They just kept telling to come back the next day.
CVS #9608 lied to me.
WITHOUT MY KNOWLEDGE — CVS #9608 proceeded to dispense the prescription w/​new manufacturer (Torrent). I experience adverse reactions and horrible withdrawal symptoms for 6 days.
NO CONSULTATION or «new» prescription. The cashier did not offer to have me consulted about this new prescription! It is a new prescription if the manufacturer changed.
This CVS is terribly understaffed with the high probability of filling the wrong prescription which they did w/​me.
This needs immediate actions as CVS #9608 ENDANGERED MY HEALTH.

I feel bad for the people working the pharmacy. Most times I come here they are always running around and there is always a long line. It sucks when they tell you to come back in an hour to pick up your prescription only to come back to a huge line of people I guess were all told to come back in an hour and then you end up waiting an extra 30 min waiting in the line.
They are terribly understaffed and I feel bad because their service is generally very friendly. Even on the phone.
Like many other people say, this must be something the CVS execs need to fix. It sucks that the staff have to deal with all the complainers but you can tell they genuinely are trying to get to everyone as soon as possible.

This place is the worst and I only come here because I have to. Example of why it’s the worst. My Dr called in a script 8 hours before I show up. I wait in line for 20 mins to get it. I am then told it’s not filled and I am now typing this from another line. Maybe if they doubled the pharmacy staff it would help, but then the fat cats up top at CVS would need to take a pay cut and we know that won’t happen.
I really wish I did not have to come here.