DogVacay.com – Dog Boarding Community

Stay away from this company. My dog was lost while he was in a pet sitter home and was hit by a car, his hip was dislocated and he needed surgery twice and physical therapy. Dogvacay just paid for the first surgery, they said the second one is not their responsibility. Of course, the second surgery was a direct result of the accident occurred during the vacay. Also I send a report from our Vet to DOGVACAy explaining everything and they are still saying that will not pay anything else. Now my dog will be lame the rest of his life and I have had to pay more than $ 5,000 in surgery and physical therapy.
My recommendation is to use Rover, NOT DOGVACAY. I have a lot of friends and also myself booking through their website and no one has had any problem.

Love this company. They are so caring and professional. If you are going out of town and have to leave you pup with someone. Dog Vaccay is the best place to look for loving home:)

I am going to keep this short as I already put in a complaint with the BBB. My dog returned from her stay with a large, infected wound in her chest that required stitches and over $ 800 in medical fees. The sitter said it was a pre-​existing condition and dogvacay backed up her lie.
If you use this service — make sure to visit the sitter and home before you book!

I keep trying to inform these guys that one of the people they use to watch dogs is extremely dangerous yet they are still able to care for dogs on this site. I would never allow my pet to be cared for by somebody who fit their qualifications because clearly not feeding and caring for a dog is acceptable to them. SHAME! Please do not trust your loved one with these people!

Dog Vacay is amazing. I have used this service for years now and have nothing but positive reviews. There is nothing better then knowing your pet is safe and happy when you are on vacation or called away for work.

DogVacay is the BEST! I feel secure with the selection of Hosts they provide. Their Customer Care is beyond amazing and I feel valued as a Guest. I highly recommend this service to everyone.

DogVacay is my go-​to resource for booking my dog. I’ve been using the site for the past couple of years, and it has really helped me connect with people who provide dog boarding services. There have been a few hiccups with last-​minute bookings, but the DogVacay staff seem to work hard at helping find replacements. Thanks.

Love DogVacay. Was able to find a great pet sitter in my area on relatively short notice and she was wonderful! We were able to set up a meet and greet ahead of time and communication was very easy and timely. I would recommend DogVacay to anyone looking for a great sitter for their furry friend.

Ummm talk about life saver!!! This is the best app you can download on your phone if you have a dog and a busy schedule with travel. So many times I am booked out for long hours or have a last minute work trip. So I just log on and see who is in my neighborhood: I can look at other peoples reviews and book with the best. The people can either come to your home and pick up your four legged friend or you can drop off. It’s so much better knowing my baby is in a home and not a kennel with 10 other dogs.

Corinne S
I was very hesitant to leave my dog with anybody and I definitely didn’t want to put her in a kennel being a small poodle where there would be constant barking. By accident I found dogvacay & was very happy to see a company like this. Scrolling through the many options I came across Barbara (Clinton Ct.) and love the fact that in her little bio it says that she’d had the same experience and didn’t want other dogs to be traumatized in kennels by the constant barking … That was the first thing that caught my eye. Also the reviews were very good about her and I like the idea she had tile floors since my dog was only 10 mths. old & she only would take care of one dog at a time unless there were two from the same family. Barbara sent me daily emails and photos which were so sweet and made me very relaxed and happy. Actually she was having such a good time I commented to Barbara I might have to drag her out of there LOL. That wasn’t too far from the truth because when I went to get my pup her husband was home and he had her on a leash to walk her out to my car for me and when I picked up my dog she actually started crying a little and she cried a little when we pulled away from the house which made me sad in a way but very very happy in another knowing she was so loved and cared for and happy at Barbara’s home.
There is no doubt in my mind I will always use Barbara & her husband when I go away because they are the best ! Thank you again to Barbara, her husband and to DV!

I just registered with this site and am enjoying it so far.
Hello everyone looking to register here and book you first night. If you’d like $ 10 off your first booking you can follow my personalized pack leader URL to get the deal. You don’t have to book with me though if you’re in a different state or city. Just follow the link. Thanks and enjoy.

Had a great experience with DogVacay for finding someone to watch our dog over the weekend. So much nicer than a kennel! Will be using again.

I have been a top host in my area for two years now. DogVacay has been an incredible experience for us, so much more than we could have imagined. We have met such wonderful people and have had amazing experiences with over 30 furries. They have become a part of our family too!
I have found the support team at DogVacay to be extremely courteous, helpful and capable the very few times I have had to contact them for assistance. My customers also have nothing but great things to say about DogVacay as well.

Five stars for our awesome dog sitter, From Abruzzenhund to Zuchon in Marina del Rey. Meaghan is seriously awesome and did a great job of taking care of Charlie this past weekend. I’ve never seen him so happy around people who were strangers just a few days ago, and having the peace of mind knowing that he’s being cared for by folks who understand his shy personality means the world to me.
However, the DogVacay website looks like it was designed by a bunch of twenty-​somethings straight out of a coding academy. It’s slow to update and confusing to navigate. There’s no easy way to see your booked vacays and you cannot modify a reservation online, which is a huge pain in the butt. It’s lightyears behind the websites of many other doggy services that I use, including Wag and Rover.
The app loads slowly and it’s confusing to find certain features like photo updates. I’m not a designer, but they could make minor improvements to the navigation and the impact on the user experience would be huge.

They’ve gotten better as they get more experience as a company. We use them when we go out of town because our spoiled pup sleeps in our bed, and it’s nice to know she can cuddle with someone else at night.
However, you do have to be willing to do several meet and greets to find someone who is both close and good, but once you do, it’s nice to know you always have a last minute pet sitter nearby.
Also, their phone app and software has improved as has their customer service. We continue to use them.

Dogvacay looked like a pretty cool site at first glance. I realized very quickly that it takes a ridiculous amount of effort to build up any kind of legit reviews, and that most of the people who will drop their dogs off with you at a $ 25 per night rate (which you have to do in order to book any stays at first) really care very little about their pets. I had people neglect to tell me about epilepsy, arthritis, and other serious health problems. After asking if they had any medical issues… Now after all is said and done, I leave the site with a negative review because I couldn’t house someones dog all night while they sat and barked incessantly. After trying to get this solved before the owner left town, they simply assured me it’s nothing and they never do that… 2 days later and it’s just as bad.
The only compliment I give for this is the fact that they do have customer support to help, but ultimately this site has cost me more time, money, and energy than I got out of it. They do not let care providers rate dogs at all (with the exception of «internal reviews for dogvacay itself… You have no ability to see these so they’re completely useless to anyone else), so the only accountability sits on the hosts… Which I’m sorry, but that seems completely unfair to the people truly making the site work. I’m supposed to pay you 15% for that? Methinks not…

DogVacay is an excellent, efficient service that’s run on a smart, capable platform for bringing hosts and customers together. I’ve tried several different types of services to take care of my doggy and kitty and none have been as smooth and seamless as DogVacay.
There’s not much else to say other than that I was very satisfied and will continue to use DogVacay for my furry pals. I would recommend this to anyone!

Wow! What a seamless, amazing experience!
Last weekend I had to find a sitter for Ling Ling since we were going on a camping trip, and sadly, our little pug pug couldn’t accompany us. A friend said to give DogVacay a try, and with skepticism, my boyfriend and I did. (We typically NEVER leave her with strangers, but out usual sitter was unavailable.) So last minute, we made the call, and gave DogVacay the benefit of the doubt. Everything seemed pretty straight forward… We gave the sitter all of Ling Ling’s info, said our goodbyes, and left her for 3 days and 2 nights.
Being in an area without cellphone coverage was hard, but once we got reception, we received a bunch of photos and videos of Ling Ling all weekend long! Altogether, we had a great time, Ling Ling had a great time, and if the occasion arises, we will def use DogVacay again!
Thanks DogVacay for your services. You saved our weekend!

Antes de encontrar DogVacay yo siempre necesitaba pedir le a mis amigos y familia que me ayudaren con mj preciosa Fífi. Yo viajo mucho y por todos lados del mundo en mi trabajo de maquillaje y efectos especial. Quisas has visto mi trabajo en «Cincuenta Sombras de Gris» o «Maria La Del Barrio» ;) Ahora que ya pobre al DogVacay, de aqui soy! Mi familia extraña a mi reyna Fífi pero la perrita no. Ella adora su lujoso hotel! Gracias DogVacay, te recomiendo con todos.

I am not one to write reviews unless my experience is truly exceptional or horrible. Also, my experience with other dog boarding companies has been horrible. DagVacay took the headaches out of finding a friend for dog sitting. They make it so easy, the customer service there is really great.
Its a nice feeling to know your pet is being taking care of, would definitely recommend giving them a shot and will be using them again. Gus does too!

I booked a pet sitter (Piper) through DogVacay to watch my cats for the weekend and it was awesome. She checked in everyday to feed our cats, clean their litter, and sent us photos while I was in Hawaii. She even played with them for an hour each time.
Booking on the site was super easy. I didn’t need to call their cust service but I did anyway and they were super helpful.
Since then, I only use DogVacay to find a host for my cats — and yes, their hosts watch other pets too :)
No more awkward conversations asking neighbors and friends to watch my cats!