Johnny Was

Emily G at Johnny Was was as lovely as the clothes they sell. Her expertise, discerning eye made my experience there exceptional! My husband was given a chair to patiently wait in and my dog received a few biscuits. Great store. Great staff!

Johnny Was was a solid 5-​star experience until today. one star out of five for a poorly handled purchase. While I’ll continue to love their duds, the customer service leaves much to be desired. I haven’t felt treated this arrogantly in a long while. The store attendants were very sweet, but the manager showed no empathy toward my predicament and totally wasted an hour of my time.

Was in the store recently… the The location is very convenient… The customer service just great, everybody very helpful and friendly. I live in NY and sometimes call the Santa Monica’s store to order nice blouses. Got my orders without delay. Love this brand. Thanks.

This place has very unique clothing and they are made of great quality. Employees here are super helpful and very nice. The security guy was friendly and easy to talk to guy as well. The price range for these things are a lil out of my price range so I’ll save up to spoil myself in the future maybe something a lil nicer than Forever 21 and their $ ¹⁰⁄₂₀ values. Their store layout are very neat and everything’s in an order which I liked.

We stumbled into this store, only because we parked in the parking structure, and as I was walking out into the SM Place Mall, I took note of the surrounding stores, so I would remember how to get back to the car. Once I saw the beautiful scarves hanging from Johnny Was, I instantly remembered a friend of mine wearing one of these and I asked her where she got it! Johnny Was! My shopping companion was in desperate search for the perfect scarf for Christmas gifts, and we truly did not want to step inside this Mall on the last weekend before Christmas. However, much to our surprise our search for the perfect scarves was easy. Tamara, greeted us with a warm smile and helped us find the perfect scarves. Tamara was wearing a beautiful «dragon» scarf over another Johnny was tunic, and I complimented her on how well she wears their clothes. I also loved her open oval silver ring. Tamara truly is a walking Johnny Was advertisement to the best ability! Meanwhile we had difficulty deciding on which scarves to buy for gifts, as every singe scarf was so beautiful on its own. We ended up purchasing 4 scarves and 2 companion HOW TO WEAR a Scarf book. Laura, the other Johnny Was employee also was helpful and showed us a few different ways to wear the scarves. While we were there, there were other shoppers, yet we felt we were the most important ‘guests”. I had to take a few photos and post my stellar review! Thank you Tamara and Laura for the great personal service. Thank you Johnnny Was for the beautiful scarves! I didn’t buy any scarves on this day, because our mission was to buy scarves for gifts. However, I came home and told my husband, anytime, he wants to buy me a gift, just go to Johnny Was! HINT!

Beautiful clothing!
CA-​CHING!

their clothing is generally a little outside my price range, but i went in there a couple weeks ago to splurge for my birthday. Gorgeous clothing, super attentive and friendly staff (maybe they are reading these reviews?) but overall I was super impressed.

What a beautiful store, the girls who helped me were so sweet! I love my new favorite bag!

I have been shopping at. Johnny Was since it opened. I tend to skip the other stores and spend my money there! The salespeople are great, they help me mix and match the prettiest outfits I never would have thought of myself and the clothes are timeless, great quality and I always get the most compliments in them! Easy for travel and they make me happy! I never have regretted one single purchase.

I couldn’t wait to arrive at the new JW store in Santa Monica! So many of my friends have the beautiful boho gypsy scarves and gorgeous delicate dresses. What a treat! I was greeted by a lovely sales girl who was the perfect combination of helpful and invisible. She politely introduced herself and offered her services discretely. Since I’m the kind of shopper who doesn’t like to be chatty or engage (especially in mall shopping areas) it was the perfect climate for me. The store itself was another kind of heaven so understatedly appealing — like a crumble crust topping on apple cobbler. A stellar experience all in all. Bought a scarf and new black velvet jacket for the holidays. Highly recommend and JW is the best alternative to the frustrating experience of shopping at Anthropologie — where things are so overdone you get lost in the mountains of endless ruffles.

The Santa Monica Store is Horrible too. l went to check out the store since l live in venice and l will buy my their line in the internet. the sales lady was really rude. l asked if l can try out a top on a small size and she look at me and said l didn’t look like a small size. she said was by herself and could not leave the front so she couldn’t get me the top to try on. l will never go there again.