Metropolitan Cleaners

Hands down the best place anywhere on the west side. I often take clothes here in a rush and they pull thru every single time. I took over 200 items and they got it back in 2 days. That’s pretty amazing. Very kind and professional staff too.

Most definitely my favorite dry cleaners. Quick, friendly service. I was helped by Carmen & Benny Jr. — the dynamic duo of service. I had been invited last minute to a black tie event and not only were my clothes done perfect and on time, the price was right. Highly recommended.

Great dry cleaning, always willing to accommodate and excellent customer service!
Best place to get shirts dry cleaned in the Venice and Santa Monica area

DO NOT GET YOUR WEDDING DRESS DRY CLEANED HERE! If I could leave 0 stars I would, but in order to write this review I have to at least leave 1. I am not one to write bad reviews, in fact I usually give people the benefit of the doubt but this place offers TERRIBLE customer service and the people that work here are totally slimy. The business owner is a complete LIAR and will not take responsibility for their damages and all you Unilocalers should be aware of this before you do business here.
I dropped my (10k Inbal Dror) wedding dress off 3 months ago and spoke with the owner of the store (Benny Escobar) to confirm that he would be able to clean my dress. My dress had a few small dirt stains on the train mostly on the interior of the dress from taking pictures on the grass but absolutely no stains anywhere else when I brought it in. Benny let me know that he had absolutely zero concerns and that he would be able to get it done. When I went to pick up the dress I notices yellow discoloration all over the top of my dress and where the beading was throughout the dress. I was not satisfied with the results and let him know my initial plan was to re-​sell my dress so I could get some money back for what I initially paid. His response was «Since you are the one that is familiar with the dress ONLY you will notice it is discolored, no one else». An honest business owner would NEVER say that to any costumer which is the first problem. Unaware of how the dress became so discolored I asked him if he followed the instructions on the label — which stated that the dress should only be cleaned with petroleum-​based solvents. His response «NO, we do not use such method for cleaning». Instead of contacting me and letting me know ahead of time he proceeded with his own method which was not labeled as a method for cleaning for this particular dress.
I have been waiting for 3 months for him to compensate me for the damages and he has continued to push everything off as though they are not responsible. Instead of doing the right thing and taking care of the issue and putting the customer first, as most business owners would do, he has been stalling and putting it off. I contacted him recently to see how the insurance claim was coming along and if I could get the claim information (to verify that he was actually doing as he said he was) and instead of giving me the information, he flipped out on me, told me to take him to court, and hung up. If I were you I would give your business elsewhere so no one else has to deal with the hassle that I have had to.

This place is great. They did an excellent job cleaning and repairing my wife’s wedding dress as well as my jacket. The customer service is great and friendly and they love Unilocalers. We shall return!

I can’t say enough about this place. I initially came here to have my wedding dress cleaned and preserved in a box. Benny spent over 30 minutes explaining the process and his standards to me, and really made me feel confident about the whole thing. He went out of his way to make sure my dress was cleaned perfectly and stored in the right box. Since then, I have exclusively used his cleaners and tailor. I had an evening gown hemmed and taken in, and the result was incredible! The pants they have hemmed are perfect. His dry cleaning service is exceptional, we are always happy with it. The staff is really nice and welcoming, and very organized! I recommend Benny and Metropolitan to everyone I know!

Unfortunately, I had a terrible (first and now last) experience here. I took in 4 items to get hemmed. They’re done so I go in to pick up my four items. A skirt I had them fix was not hemmed straight AT ALL, and a shirt was done completely incorrectly. I had told the guy I wanted a straight cut and hem across the bottom, but instead they sewed the sides up.
The guy told me that he talked to the seamstress and he said that it was the best way to do the shirt so they did it that way. Again, not what I asked for and they did not get my permission. So I ask him to take the money off the shirt and I would just have it done elsewhere.
I ask him how much the shirt cost me, and he said «About $ 5» How does something cost ABOUT $ 5? That initially caught my attention because he should know how much his services cost. So I get the total and he tells me its $ 65. Sounds REALLY steep considering they only had 4 items and did one incorrectly.
I asked for a receipt to check the itemized amounts but unfortunately there was nothing. I get home and finally decide that’s ridiculous. So I call back and ask for the cost of everything I got. Together everything should have been $ 50. The woman I’m on the phone with tells me she will have the original guy call me when he gets back from lunch to settle it. No call… surprise, surprise.
So I go back and tell them they over charged me. He says «oh, sorry you’re right». Honestly he didn’t seem surprised by it at all, which makes me wonder if he does it to other people. I hear them speaking in Spanish (I can understand which they clearly didn’t know) and they’re arguing about why she told me the prices. Anyway, finally the guy tries to tell me that he put in the price then someone went to the computer and changed it. I was sitting at the counter the ENTIRE time. That was just a flat out lie. I was actually amazed that he went that far to make something like that up instead of just apologizing.
Anyway, there is more to the story (like the fact that there were multiple strings just left hanging from the garments) but this is a long enough rant haha Long story short, be sure to ask for itemized prices, and I highly recommend asking what everything will cost BEFORE the work is done.
Actually I wouldn’t recommend going here at all, but if you must watch your cost carefully! lol

Ok, They got butter smeared all over my husbands expensive dress shirt by our 4 year old off.
I ws surprised. Especially that it sat there for a week. I told my husband not to touch it.
Let’s see how they do with my sequined dress.

These guys pick up AND deliver to Marina Del Rey although they are located in Santa Monica. My Chinese Qipao with very intricate sequins detailing came out perfect. They also recommended laundering my husband’s shirts rather than dry cleaning which is ¹⁄₃ of the cost. The staff here are knowledgable, kind and accommodating. I definitely recommend them!

I was going to give them 3 stars… but 1 is better suited. Let me tell you why.
I called and asked if they do comforters, they said they do. I dropped off my comforter on a Monday night, the guy who helped me asked me when I needed it by, I answered by the weekend. He says «oh it’ll be ready by Thursday».
Saturday rolls around, I call and asked if I can pick up my comforter and he says «it’s not ready, it’ll be ready tomorrow (Sunday) and if we don’t call you tomorrow it’ll be ready Monday».
I called Monday morning to see if I can pick up my comforter and the phone gets passed to a woman and she said it’ll be ready at 1. Irritated, I hung up the phone and picked up the comforter Tuesday night. When I went to pick it up the guy went into the back took him awhile and then signaled his coworker to go to the back. He finally came out with the bag and charged me $ 39. but I asked for the coupon on Unilocal but he said that it doesn’t apply to household goods instead he gave me 20% off. THAT’S WHAT WOULD HAVE GIVEN THEM 3 Stars. instead.
I unravel the comforter from the bag. and it’s all OUT OF SHAPE! the padding in the middle is a huge lump! like it’s been washed in a regular washer! if that was the case I could have washed the comforter myself and bought myself EAT 24! All this hype about 5 stars made me go here. NEVER AGAIN!

Great service
Competitive pricing
Quick Turnaround time
Free Delivery/​pick up!
These people are great, they were so accommodating with my schedule and even dropped off my clothes when I wasn’t able to pick them up.

I love this place! It’s the best place on the Westside to have your clothing dry cleaned or tailored.
First of all, the service is top notch. I was helped by Benny both times and he is so friendly and helpful in every way possible. I honestly think he’s the nicest person I’ve ever met at a dry cleaners or tailor shop.
I came here to have an evening gown I bought for a wedding tailored and I was floored by the final product. It was perfectly even all the way around.
I came in on my lunch break and tried on the dress with the heels I was wearing for the wedding. Benny helped me figure out how long I wanted it to be and took the time to measure it perfectly. Even when I wanted to have too much of the dress taken off he gave me his honest advice and I trusted him.
I dropped my dress off on a Monday that I needed ready by Saturday. I was shocked when the dress was already done by Wednesday in time for the wedding. They even told me that if I didn’t like the length when I came in on Wednesday that they would fix it and have it ready by Friday. Little did I know there was no need for that.
I came in on Wednesday to see the final product and I was floored. I couldn’t stop staring at the dress in the mirror. It was hemmed exactly how I imagined it. It was long enough to have a classy ball gown look and left enough room for me to dance and walk around in it. I was so happy.
The best thing about this place is how reasonable the pricing is. I was able to have an amazing dress to wear for a wedding without having it cost an arm and a leg.
I am honestly recommending this place to all of my friends in the area. I will be coming back here any time I need something dry cleaned or tailored again.

This place is amazing! I had my favorite dry-​cleaners/​tailor in Philly and after moving to CA, I tried a ton of different places in the neighborhood but nothing compared until I found this one. Truly, the service is as wonderful as a family owned mom n pop shop– everyone I’ve dealt with here has been incredibly helpful. The owner himself is a gem and was honest and caring about his expectations for restoring my grandmas wedding dress from the 40s.
I just got the dress back and nearly cried!!! It’s PERFECT!!! He was able to restore it completely– down to every yellow stained button. It’s flawless! Thank you SO SO much. The service has been consistently great and it’s obvious how much they value their clients.

Paying it forward…
Here’s a great story. My boyfriend and I came into the cleaners 10 minutes from closing on a Sunday for an unusual request. All we needed (or thought we needed) was a metal hanger in order to try to shimmy out our house keys, which had somehow fallen inside the middle console underneath where all the wiring is… (Never knew this hole even existed lol)
Benny was extremely helpful from the start. He offered to bend the hanger with his plyers in order for us to get our keys. After a few minutes we realized that we needed some better tools to unscrew the entire console apart in order to reach the keys. Benny came out with some tools and long story short. After 30 minutes we were able to get to our keys! We offered to pay him for his time and he wouldn’t accept it. He was just happy to help.
So in turn, I felt like the least I could do was review his business because this is the kind of Good Samaritan that everyone needs to support and bring their business to. Warms my heart to know there are still good people in this world.
Thank you Benny. We will never forget your kindness.

Love this place!
I drive past at least a handful of closer dry cleaners to go here for several reasons… They have same day service, fluff and fold and dry cleaning, free pick up and delivery, and awesome customer service, not to mention top quality service. Minor mending/​repairs they just do when they clean my clothes plus they are open 7 days a week. It doesn’t get any better than this.
I won’t take my clothes anywhere else.

I don’t think I can say enough kind words about this business! The people who work here are so incredibly nice and really care about what they do.
I showed up around 3PM with close to 20 items, including my favorite white shirt covered in a loooong set-​in & dried-​in cranberry juice stain across the front. I had a few shirts marked for next day 5PM pick-​up, & when I called around 4 the next day, they said they already had most of my items done. I was able to pick up around 17 items in 24 hours and — even more amazingly — THEY SAVED MY FAVORITE WHITE SHIRT! Absolutely makes my day every time I wear it. The only items that needed an additional 24 hours were a ripped leather shirt — which they fixed beautifully — and a beaded dress with loose threading (both of which were «no rush»).
They made sure to include the available Unilocal discount — even though I had forgotten to mention it — and a new customer special that they could have easily not told me about.
Absolutely the best dry cleaning experience I’ve had, & it didn’t break the bank. Highly recommend!

Metro Cleaners proved that it’s not impossible to find a good, reliable, affordable dry cleaner!
I live in the neighborhood, so found them through Unilocal when I needed some silk blouses with stains dry cleaned. On my first visit, Benny the nice owner who was running the front desk gave me a discount, and made the whole visit comfortable, enjoyable, and quick.
My clothing came back quickly, but most importantly they all looked brand new! He had marked specific stains with pieces of tape, and every single stain had come out, and the fabric looked perfect. I would trust any piece of clothing with Metro Cleaners.
The prices were reasonable, and Benny even offered 10% off my next service! I truly appreciate the honest service, and have made Metro Cleaners my only go-​to dry cleaners because I trust them to do a good job. Definitely recommend them!

1. Way more affordable than anywhere else in Santa Monica
2. Everything I’ve ever had cleaned there from silk shirts, pleated skirts, leather or my down comforter always come back perfectly clean, pressed and stain free
3. The guys behind the counter couldn’t be nicer
I live in the Palisades, but I come here because it’s worth it.