Paragon Management Group Inc

Paragon is an unprofessional, unethical and low quality property management company.
Their representatives avoid getting involved with issues they are responsible for managing by not returning calls, returning calls with days delay, not showing support, minimizing effort, even displaying sarcasm.
Furthermore, they do not see their contracts through to the end. If their contract ends in December (paid through December) they stop helping in October/​November, unless you renew the contract — that is unethical.
I believe Dana G, below, who tried to diminish Colin Z’s credibility about his complaints is not justified. Colin is in Venice, CA and experiencing the same poor service many of us are in a different city.
Bottom line — go elsewhere — Paragon does not deserve business unless they make some significant improvements.

Paragon has managed our HOA for over 10 years and board and the building are very happy with them. Colin Z is a disgruntle homeowner that had to be removed from the board by a majority of the owners. They did not misappropriate money or overpay vendors. We are a small HOA of 29 units and the property is ran very well.

Paragon (Troy Crummy) is the worst property management company you could hire, and this is coming from someone who works in real estate and is extremely well versed with management company’s.
They are not responsive at all. They can take a week to get back to you for the smallest item. The majority of the HOA members have had a horrible experience with them. They have misappropriate the use of our money, committed fraud, and gross negligence. They have issued repairs the board did not approve, charged us for items we never asked for, and overpaid vendors more than the invoice amount. There back office is just as incompetence and non responsive. They operate in an extremely old fashion manner, they have no online presence for board members and HOA members. We are trying to change company’s but Paragon refuses to leave. Now its going to require costly legal action.
DO NOT WAIST YOUR TIME WITH THEM. YOU WILL BE EXTREMELY DISAPPOINTING!

I couldn’t disagree more with any of these reviews. Our HOA was on the verge of law suits, in-​house bickering and lack of management. Our board interviewed a number of property management companies. We met with Troy and did our due diligence by interviewing other HOA Presidents and homeowners not on his list of homeowners. We have never not had a problem dealt with, a call not returned or a unreturned e-​mail Troy, Lea, Iris and Dyanna have always been helpful, responsive and polite. One of our homeowners is the head of accounting for a major corporation and reviews our financials on a regular basis — she has never had a problem with their work. It is practically impossible to please everyone and keep everyone happy as a property manager. There is no question that HOA Presidents and boards must stay involved and be proactive. They are part of our team… but we stay involved.

I have to agree with all the other reviews… I’m amazed this company is still in business. They don’t return calls, emails, n have zero respect for others. Also to add they don’t even know our rules n regs. People receive upsetting letters stating they will be fined within 15 days which is no where stated in our CC&R’s. Then you can’t get a hold of anyone to rectify the situation. Also I have an accounting background and have been requesting copies of our financials for years. I’m scared to see how badly they have screwed our books. I am now having to run for President of our HOA so I can fire them! Please stay away, do not hire them. You will regret it. I can’t post this without clicking on a star so please don’t think they’re one star worthy. If it was possible I would leave no stars

Major problems with this property management company. Lea Ros who works here is very unprofessional and has made blatant lies to us and then (knowing she is wrong) refuses to respond to emails to resolve the issues — flat out ignores us! We own many properties and have never experienced unprofessionalism in a property manager like this. Please stay away from this company!