Physical Therapyworks

Alison Hanson is the most incredible PT EVER! She is an incredibly skilled PT, she helps patients overcome their difficulties and gives them exercises to strengthen so that the healing is lasting. BEST!

had to go to therapy for a herniated disc, before i could do surgery which i ended up having. staff was amazing and tried to help me as best as they could. if i need therapy again, i would definitely go here.

I cannot say enough good things about PTW. Cindy has been my physical therapist here for the last couple of months and she’s excellent — skilled, attentive, responsive, and friendly. Chris was also fantastic. Thanks for helping me get back to what I love to do. I highly recommend Physical Therapyworks. I wouldn’t go anywhere else.

Cindy and Chris both helped me heal from my excruciating pain in my neck due to herniated disk. Cindy is very personable and very knowledgeable and I would highly recommend her to anyone.
Chris is very detail oriented and will not let you slack even for a second. I always felt welcomed in Physical Therapyworks and I enjoyed going there twice a week.

Friendly staff. Small facility, to crowed at times. I went for a broken ankle. Could not go up the stairs at the back entrance. Front entrance always locked. Was good for beginning PT for my ankle. Two months in, my MD was very not happy with my progress. Told my therapist I needed to be pushed harder, my MD not happy. No difference in workout. I finally changed to the one my MD wanted me to go to in the first place. OMG. what a difference… New PT has large stateof the art equiptment. PT good 45 of one on one, then exercises. They pushed me hard and I advanced so much faster than at Physical Therapyworks.
More formula than individual compared to my new PT facility.

Cindy, a seasoned professional with a doctorate in PT from USC, and her PT assistant Chris are exceptional. They truly care about their patients achieving a successful and complete recovery. As one example, they go over all of the strengthening exercises with you in the office and then provide instructions so you can continue working at home to ensure you see results and can perform the exercises going forward, as necessary. And you definitely feel like you are a part of the Physical Therapyworks family. It was actually a pleasure to go to my physical therapy sessions.
I highly recommend Cindy and Chris, who are extremely bright, skilled, enthusiastic, and personable.

Physical Therapyworks has put my body back together three times now and I can’t recommend them highly enough. I first went to see Alison Hanson after a serious back injury. I’d herniated two discs and had a bone fragment pressing on a nerve, which made me temporarily unable to walk. I had a choice between surgery and PT, and I chose PT, but I wasn’t all that optimistic. After seven weeks on bed rest, all my muscles had atrophied and I was still in pain. But then I started my PT with Ali, who was so professional, knowledgeable, patient and kind, I was soon reassured. Over the course of 30 or so sessions (my insurance covered a lot!), she not only healed my injury, but she also changed how I move (in terms of bending and lifting) to avoid reinjury. Plus, Ali customized exercises for my lifestyle rather brilliantly. At the time, I had a 2 ½ year old toddler who still needed to be lifted, which was scary. We practiced with a weighted ball, lifting, carrying, and even simulated lifting in and out of a crib until I could do it with confidence and without hurting my back.
When I later became pregnant with my second child, I decided to return to Alison (who happens to have expertise in pre and postnatal issues) for both manual therapy (so soothing) and safe stretching. Then after my baby was born, I came back once again, to heal a diastasis recti (separation of the abdominal muscles), with much success!
In my time at Physical Therapyworks, I have also taken advantage of their reasonably priced trainers, who helped me get back in shape, and the amazing massage therapist Len, who is gifted in the art of relaxing tight muscles. Go see him!

This is my second time using «Physical Therapyworks» for my second total knee replacement they are very professional and their hands on, therapy was great I had the pleasure to work with Cindy Liang, DPT, who was very professional, knowledgeable, and patient. Cindy was caring and encouraging me through my recovery. I would strongly recommend Physical Therapyworks for outpatient therapy.

If you are a serious athlete or in a bad accident, I would stay away. They are not hands on at all. The staff is very nice. I enjoy talking with them while in the office. However, when you are in pain you need to have someone to work with the traumatized areas. In many cases, the therapist needs to breaking up scar tissue, etc after a serious injury is important for recovery. Even the exercises they give are more targeted at people with minor imbalance issues. Again, super nice people but you can’t «nice» away serious structural or mobility issues. You have actually work with the injured areas. That is the job.

The team at Physical Therapyworks was absolutely amazing. I came in for therapy after a sports related injury and they treated me wonderfully. During the prescribed sessions I made great progress and the team continually worked to make sure that I was not only progressing, but testing my limits as my function and strength recovered. Although I am a medical professional and my organization providers similar services, I specifically sought out Physica Therapyworks because of their excellent recommendations and I was very impressed.

Not very courteous office. Look out for hidden charges that are not told upfront. The PT person is OK, but I would definitely put her in mediocre category, does not give any value added services for the charges. Office has minimal equipment. If you have to spend money — you are better off taking your business to someone who really knows what they are doing and who has better staff

I have been a patient at Physical Therapy Works four times for injuries. I have also taken Yoga there through their wellness program. Everyone who works at PT Works is caring and well trained. I cannot say enough good things about my physical therapist Alison. She has helped heal my back, my ankle, my whole body and my shoulder. She is great. I am always discharged with exercises to keep me strong and healthy. I also recommend their yoga therapist. Suzanne. She has been an angel in my life. I am emotional and always cry when my treatment ends. I consider all the employees my new friends. I cannot say that I enjoy being injured, but I always look forward to getting help at Physical Therapy Works.

This was my first experience with physical therapy and it was great. My therapist was Noom and assistant Lena, both very friendly, encouraging, and just nice people. I honestly looked forward to my appointments. Depending on what was going on with my body at each visit, part of the time was manual PT with Noom followed by exercises and stretches with Lena.
Also got guidance and notes on which things to do on my own at home or at the gym. You largely get out of it what you put in so if it’s suggested you do exercises/​stretches on your own, do it! Don’t expect miracles if you only do the PT at your office visits. My results were great and my hips and knee issues were almost gone during a month and a half adventure around Australia.
My only concern is that no explanation of costs was given and it was only when I received my bills that I realized I was charged for each type of therapy applied during appointments, including a charge each time for a light therapy on my knee that had no noticeable results. If I had known I was being charged each time for the light therapy I would not have done it! So be sure to ask about costs before you start if that is a concern for you. Luckily my insurance covered a decent portion so check your insurance as well.
The office is clean and pleasantly decorated and there is a parking lot outside — the entrance is the back door adjacent to the parking lot. I definitely recommend Physical Therapyworks.

I had been to PTW about 10 years ago before and then after surgery. Things went great back then so when I wanted/​needed therapeutic massage I made an appointment to go back.
FIrst off, free parking. For many people, enough said. :) For others that need more… I arrived right at my appointment time and within 2 minutes Heather and I were back in the massage room. I had never had a massage at PTW, so we talked about the treatment and what to expect. She left for a minute and I got undressed and under the sheet. Heather returned and worked diligently for the full hour. A couple times the pressure was a little too much and she backed off just enough to make it uncomfortable, but not painful — as it should be. When we were finished I had more movement than when I came in – yay!
I made another appointment for the following week on my way out. Everything was great at PTW. If I were to complain about one thing, it would have to be the noise level. The office was BUSY during my visit and voices echo loudly thru the halls (and through the walls!) there. Not a big deal because I was there for a therapeutic massage, not to relax and doze off while I was rubbed.
One more thing… Although I did not receive any PT this day (just massage) I found some of the complaints others have had hard to believe. In the past my PT was top notch and did a world of good for my problems. I would recommend PTW to any of my friends or family for PT … and now massage too!

These guys got me back on my surf board in 4 – 5 sessions. I went in with a hurt back after trying chiro for few weeks before. The chiro only made my pain worse. I couldn’t sit and was in constant pain. Right from the first session, the exercises and ultrasound therapy helped with the pain and improved my movement range.
Noom is a super attentive therapist and an all-​around great guy. Can’t recommend him enough. Thank you!

After surgery to repair a torn meniscus in my left knee, the folks at Physical Therapy Works took great care to meet my PT needs and I cannot be happier with the attention and dedication the staff, specifically my therapist Noom, provided. The staff’s kindess, knowledge, dedication to my recovery, ability to listen, coach, and challenge me were bar none. From Julia at reception, to Noom my PT, to the three aides I regularly got to work with, each was professional and caring.
Personal note — I had my last session today and it was a huge bummer to know that I won’t be seeing the crew on a regular basis any more. However, the he (lp/​alth) they provided will be lasting.

Either I received poor care, or my fellow Unilocal’ers have extremely low expectations when it comes to PT.
As the other 1 star reviews have already stated, this place does very little (sometimes NO) hands on work. There appears to be a cookie-​cutter template for how they treat problems, and they don’t incorporate the patient’s feedback into the equation in any way.
The people are nice enough, but the level of care provided is atrocious. The PT would talk with me, do maybe 5 – 10 minutes of hands-​on work (if I’m lucky) and turn me over to an assistant. The whole thing feels like an assembly line, almost as if they’re trying to get your money and get you out the door ASAP.
On the plus side, they’re very timely (appointments will never go over an hour) and there is almost always parking available — that’s saying a lot considering they’re located in SaMo. Finally, the facility is very clean and quiet. Not sure if I like this aspect or not — to be honest the entire place feels too sterile for my taste.

I’ve been to 3 physical therapy places in my lifetime, and this was by far the worst. I chose Physical Therapy Works because of the Unilocal reviews and because they were in-​network for my insurance. Jared was my PT.
Each time, I only saw the PT for the first 5 – 10 minutes for a check-​in and some very, very minimal ‘manipulation’. I would then be handed over to a seemingly inexperienced intern for some exercises, with no follow-​up or guidance from the PT. When I asked about my treatment plan and timing, I wasn’t given a straight answer (more like a we’ll see how it goes). On my last visit, I asked the PT about some pain I was experiencing during/​after the exercises, and was told that I’d need to bring that up in my next appointment because he was with someone else. He also asked me to remind him.
Overall, not somewhere to go if you want hands-​on attention from a PT. Sadly, I did not feel confident in any of the treatment I received.

Jared gave me back my life! After six months of misleading diagnoses by two internists, enduring a CT scan, ultrasound and several rounds of prescription medications, I was desperate. The pain in my upper abdominal area would not go away and no one was able to help me. I was almost ready to accept that I would never be able to function normally again.
Finally, as one of the last options on the list, I was sent to physical therapy.
After an initial consultation and several sessions with Jared, I was able to go back to yoga, pilates, spin and everything else! When I am feeling the burn during exercise, I think about what Jared has given back to me and am thankful to be physically able to workout.
You never appreciate physical movement until you lose it. If you do lose it, go see Jared!

4 words: Jared is the man! I started going to Physical Therapyworks about 2 months ago, to treat severe lower back pain. In my initial evaluation, Jared was able to pinpoint the exact issue (lateral lumbar shift) and immediately provided a wealth of information about the issue and formulated a recovery plan for me.
Since then, my back has gotten immensely better, and and my back is shifting back to it’s proper «center» and I’ve been building my core and ab muscles.
Working with Jared is a treat. He obviously loves his profession and provides a variety of therapy during each session (usually a mix of hands on manual work and closely monitored exercises). He’s a good listener and is able to tailor the sessions to what works best for the individual. Jared also has given me several «home» exercises to work on, so I can keep the momentum every day on my own (super helpful!).
He’s also a stickler for proper form, which is a good thing (if you are slacking on an exercise, he will notice).
Another thing I like about Jared is that he explains the anatomy and the reason for things as we work on them — provides for great education along the way.
I highly recommend Jared and Physical Therapyworks to anyone in need of PT.