Precision Sound & Service

Excellent service and price. The only option according to Mercedes was to replace my car stereo and navigation system with a rebuilt core at $ 4300. Sam, JR and crew repaired my system for little over $ 600, plus it only took three days for replacement parts and repair. They only needed my car for a total of 90 minutes for extraction and re-​install.

Excellent customer service. Excellent work. Excellent prices.

Professional, & like other reviewers said, nice old school feel to it. Very knowledgable, & seemed to know their stuff. Took my amp in to get serviced, & my only beef with them is they NEVER called me to give me an update. Not once. Amp was there probably 2 months or so, & even after I visited to check the status & was told I’d receive a phone call, never got one. Long story short, the parts weren’t available as its a really old amp, but I can’t at least get a phone call? I’m a transplant, & for the 6 yrs I’ve been here, I’ve YET to find a business that seems like they really appreciate & value your business. No one seems to have simple «people skills» here when it comes to conducting business, & that seems hard to believe in such a big city. I’d say maybe 25% of my business experiences have been satisfactory. Hard to believe…

This is a rather funky old-​fashioned shop, hard to find unless you know exactly where it is. Once there, the service could not be better. Sam took in our old Nakamichi stereo system, which had a loose connection and a speaker hum. He told me it would take 3 – 5 days to look at it and let me know if he could fix it and what it would need. Just two days later he called and gave me the good news that he could fix it but needed some parts that would take a couple more days. At the end of the same day he called again and said the system was fixed. I picked it up, and it works like new. This place is a real «find,» and I cannot recommend it highly enough!

I called very excited because of all these great reviews– my vintage Pioneer receiver’s FM stopped working– that is all that is wrong– the guy who answered the phone was rude and cold and nasty — worst personality ever– he said it was $ 85 dollars to ‘look at it” not including repair– something is wrong– I will try to get Sam this week and find out what is up–
any advice anyone? I want them to be as great as you all say but almost $ 100 bucks to just look at it when I know what is wrong and its probably a switch that cost 5 bucks and takes ten minutes if that to put in is a bit absurd–

expert, family-​run business, worked after hours as needed, even gave me 2 slices of pizza!
quick, no bs service, i very highly recommend! SANTA MONICA HONDA DEALERSHIP DID TOO! (THat’s how i found this awesomeness!)
sam, jr, and/​or john will take very good care of you and your needs! they will also save u a lot of time and $ !

Sam and his son at Precision Sound did a fantastic job repairing my turntable. I broke a wire in the tonearm while changing out the cartridge and totally screwed up my system. Sam ordered new wires, took apart the tonearm and totally rewired it for me.
They called and communicated every step to keep my expectations on timeline, parts and price every step of the way, and finished the job faster than expected.
Now, as others have said, this place doesn’t look like much, it feels a bit like a junkyard in the back of an old house. But, trust me, these guys are pros. Sam not only fixed my turntable but lubed up the motor and expertly balanced the tonearm… feels like a totally new setup. Keep in mind, this was a pretty high end (about $ 1K) platter.
Long story short, don’t judge a book by it’s cover. If you need professional stereo repair services on the west side, these guys are tops.

Sam fixed what others couldn’t.
I didn’t want to replace my older, stock car radio/​cd player but the other shops only wanted to sell me a new one. Al & Eds recommended I see Sam at Precision Sound who fixed it in one day and saved me a couple hundred dollars. More important, it kept the stock integrity of the car original instead of an after market piece that takes away from its originality.

Expensive beautiful home stereo speaker. The sound CRACKED loudly with strong bass. Theze guys took it apart tested everything and found that the tall wooden case had broken open in several spots. They reglued all wood… it’s back to great again. Could have replaced speakers etc. But were totally honest and did a beautiful inexpensive job. Good work. Don’t be put off by the garage mechanic look of the place.

This place is «Old School» AWESOME!
Not much to look at but super helpful, and professional folks that run this place.
It’s nice to see a business that has been in the same place for 50 years still holding down good service, and fair prices and honest evaluations…
I will be back.

I have used them for service of electronics for over two decades. They have installed car stereos for me, repaired televisions, stereos and all kinds of electronic equipment. They are honest, prompt, fair in price and stand behind their work. Very rare place. It is a local treasure. Can’t recommend more highly.

Just had a deck installed. Very nice and accommodating. I bought my own stereo and they installed it. Awesome! Prices for labor and parts are reasonable.

i came here to have my kids Electric Scooter repaired. they were kind, generous, thoughtful and super reasonable. !!

Great experience! I walked in not knowing anything about the repair I needed to get done on my car and these guys took great care of me. They even upgraded my speakers for free when it was found that the original ones they recommended didn’t fit. Thank you!

Sam and J.R. installed back-​up sensors in my new car.
Not only were they about $ 150 less than the other quotes I got, but they couldn’t have been nicer. Took me to my office, picked me up after the repair was done. They also took a small panel from my car so they could match the color and took the sensors to a nearby body shop to be painted so they blend in with my bumper.
They instructed me on the use of the sensors and made some adjustments to make sure they were working perfectly.
I am a very happy camper. I highly recommend this shop.

i have a touch screen navigation with satellite radio and a backup camera put into my car and in my opinion almost everything was done poorly.
1. they cracked the center bezel that i paid $ 400 to have modified and refinished to look like carbon fiber. when i pointed it out the guy told me «it cracked because the plastic is thin» the owner wound up taking $ 230 off the $ 630 installation cost.
2. the sensors for the navigation and the sat radio were installed under the windshield vent like i had asked but were left dangling into the vents because they did not fit under the vent cover without modifying the vent cover. which all it needed was for the vent cover to be ground down by about a quarter of an inch.
3. the zip ties that held the backup camera wire were not trimmed.
4. an interior trim screw was missing and when i asked where it was he came out and installed a completely different screw which tells me he lost it. it looks different then all the other interior screws.
5. the screws that hold the center console down were installed in the wrong holes which did not fit therefor they stuck up by ¼ of an inch. one of the screws heads had been sheered off and was just left sitting in the hole.
6. the car was left filthy. finger prints everywhere. pieces of plastic were left on the floor. the windshield was dirty.
7. the head unit was not mounted flush and stuck out on one side but not the other.
8. the rear camera has an option for lines or no lines, they were left off because «that is what most people like» he should have picked up the phone and called me to find out what i wanted.
9. a hole was cut into the center console for an ipod cable and the edges were left sharp with no rubber gromet or anything to protect the cable from getting cut.
overall i am very unhappy with the «professional» install. i would have done it myself had i known this was the quality of work i was going to get. i would not recommend this place and i certainly will not be going back anytime soon.

Great group of guys here. Sam and the crew get it done efficiently and quickly. Mike had my car stereo system back up and running and all at a great price. Thanks a bunch guys.

The best. Imagine if your papa and brother ran a sound place. They are so nice and so fair and so reasonable! Years ago, I went there for a hookup for my (then new) iPod, and Junior did a terrific job for a fraction of what it would have cost at a fancier place. Today, I went in because my speakers were shorting. Turns out, my cable was bad. This time, the Dad took care of me and gave me a new cable and tested it out and drilled some holes in my iPod and iPhone case so the larger cable head would fit in there. All for 8 bucks.
It’s hard to find. There are no visible signs, and it’s kind of in the alley. But please please seek this out for any sound needs you might have. Here’s a helpful hint: it’s across the street from Yarns Unlimited on Pico, which has a HUGE sign. So look for that and then cross the street.

I’ve been going here for years. They do great work and are super honest.
They have done work for me before for $ 250 that I’d gotten quoted $ 2000+ for at a fancier place that said «you need a completely new set of wiring» — PSS pointed out my 20-​year-​old speakers just had dry rot and replacing them with the cheapest equivalent would restore sound to previous exact same quality. $ 180 set of speakers, $ 70 of labor and I was done.
Then yesterday I thought I needed to replace my front speakers b/​c of a static noise they were making, but the PSS tech just pointed out that a BMW-​installed left-​right balance dial mounted below my (after-​market) stereo was dirty and created the noise, then redid the wiring to circumvent it since I can just use the balance knob in the strereo. Problem solved. He worked on it for an hour. No charge.
I got my replacement car stereo there too. I’ve always been very happy with this place and their honesty. A real mom & pop type place.

I brought my home receiver in for service because it was acting up. Overall, it took about a month to get my receiver back because they had to order parts. I’m pleased with their service and communication through the entire process.