West Coast Urgent Care Centers

Lady doc was condescending, said she was not sure about my illness; which did get worse but im not gonna pay another 40 – 60 to go back and show her when my symptoms got worse. Like others have said the male nurse was rude even though I had struck a convo with the male nurse previously about guitars, continued to be unfriendly.
Came in another time and they weren’t honest about what the billing would be for removing a tiny piece of glass from my foot, (however the guy who called me when I disputed the bill willing to shave off some of the fee for lack of transparency so I will raise them one star for this) not coming back.

The doctor was awesome (5 stars). But, the lady receptionist and male nurse… well, I could do without their attitudes (1 star).
I mean, hey, I came hear to get «emergency service» because this obviously wasn’t planned. So hey, give me a break.
These two employees instantly made it known that I was inconveniencing their day because they actually had to get up and work. REALLY?
Since the doctor was awesome and attended to my needs, I’m kindly giving this place a 3 stars average.

I have been here twice and both times were worthy of 5 stars. The second time I visited was for a gynecology problem. (Felt terrible).
Dr. Miller took care of me again, made me smile and immediately put me at ease.
If you have never been to a local urgent care facility then I highly recommend you try West Coast Urgent Care.

Great place if you need medical attention asap. Found them on Unilocal and decided to give them a try when I had an ear infection. Unlike other offices, you’re in and out in less than an hour. Doctor was thorough and had great bedside manners. I’m glad I gave them a try!

Every time I’ve come here it’s never been more than an hour from the time I walk in the door to when I leave. They do a great job, are efficient and very helpful. Ive been coming here for about 2 years now whenever I have any issues.

Went into urgent care today with our son who had cut his chin open and we weren’t sure what he needed. They were so great, quick and made it so easy for us! He didn’t need stitches but they cleaned it up and sterri stripped it! Saved us probably hours at the ER.

Came in with a horrible cold 3 times, when each time the medication worsened my symptoms, going to a new doctor

I had a great experience here. Was in LA for business and developed a pretty severe sinus infection. After getting a great recommendation from Unilocal!,I gave this a try.
I was put back into the room as soon as I finished filling out the paperwork. The assistant took the vitals and info, and then the physician was in. He was very friendly and empathetic, and covered all the necessary bases without feeling rushed. I was out the door with 2 prescriptions inside of 30 minutes, and they filed on my insurance and didn’t require an up front payment. The pharmacy took longer than the clinic!
I would recommend this clinic for anyone with a straightforward urgent medical need.

Great place; got my quadrivalent flu shot vaccine in a matter of 5 minutes for only $ 30

The doctors here are great. I saw Dr. Miller after experiencing pain from my hip joint. He was friendly, funny and took the time to listen to my concerns and answer my questions. He recommended I get an MRI and connected me with a place down the road. A day after my MRI, I spoke with Dr. Drysdale about the results. Although we hadn’t met, he sounded very warm over the phone and made the effort to answer all my questions and even called me later the same day with more information. He went as far as connecting me with some of the best doctors in LA who could attend to my needs and offered his help in the future. I am very thankful for this place and will definitely return as needed, knowing that I’m in the hands of very caring and gentle doctors!

I would give this place a 0 star if I could. I have never come across a place where they refuse treatment to an elderly patient. The girl at the front desk was extremely rude. She totally ignored us & was acting like a total (bleep)! She didn’t even go ask the doctor if he’s willing to see us. Karma is a you know what!

West coast urgent care was so fast and friendly. From the gentleman at the front desk to the doctor — I was in and out in 30 minutes. Everyone was so nice. The doctor was so great! He knew what he was talking about, he was very helpful, and he made sure the process was quick. I highly recommend this urgent care to everyone!

Best urgent care so far!
I was around this area and had twisted my ankle and wanted to get an x-​ray. I searched for an urgent care and found West Coast urgent care to be the closest one. Funnily enough, about a year ago I had taken my husband to one in Pasadena and it turns out this is their second location.
I called before going to find out if they were busy and was told there’d be no wait at all!
The front desk staff were very nice, and Dr. Miller was very knowledgeable and funny and put me at ease instantly with his lighthearted bedside manner.
The starbucks right next door is convenient too — I limped over there and got some coffee while waiting for the final x-​ray report from the radiologist (just a sprain thank goodness!)
So glad I went there because it only took me about 45 minutes to be in and out of there.
They also have plenty of free parking in the second level of the lot right next to the building.

I ended up seeing Dr. Drysdale at the West Coast Urgent Care Center for some bad sore throat pains/​coughing/​fever. I ended in the waiting room at most 10 minutes before being seen. Everybody was very nice and the place was very clear.
The Dr was in my room in probably another 10 minutes having a thorough look at me. He was a very funny and personable guy, made you feel comfortable. Told some funny stories as well. Within 30 – 40 minutes of getting in there I had my meds and was on my way. Definitely would recommend this place as your go to urgent care clinic if your main doc is busy. Nice people, good treatment.

I left not only having my blood work and physical done in no time, but also with an amazing conversation with Dr. Drysdale.
This emergency care has an incredible and friendly staff, knowledgeable doctor, open late, affordable prices if you’re uninsured, very clean office and with a lot of parking on 26^th.
I called 10 different places around Santa Monica and I’m glad I ended up at West Coast Emergency Care!

Guess what, dear Unilocalers, I’ve found another doctor who has everything you want in a health-​care physician… save the god complex.
Got sick for the THIRD time this winter so finally broke down and gave into the idea that I needed an antibiotic that would go in and kill everything. Plus, the coughing had gotten so bad that I wasn’t sleeping at night. (Cue dramatic music.)
You never know what you’re going to get with urgent-​care clinics, but when the doc walked in and introduced himself, I instantly liked him: Dr. Drysdale is calm, kind, a great listener and has ZERO ego. Plus, he had such great information to give without sounding like one of those (you know the kind) who just luv to hear themselves talk.
Not sure why his bio isn’t on the site, but after I got home and Googled him (not to be creepy but I like to see where my doctors studied), I discovered that he went to Georgetown and had his own clinic in Washington, DC. He’s also the Medical Director at this West Coast location; I especially like this last bit because now that I know he’s making the rules, as well as enforcing them, means this little one-​stop shop will stay in good working order.
I’ve been in Santa Monica for almost a year now, so it’s high time I found a general practitioner who can take care of the stuff my spectacular dermatologist, Dr. Kristen Forman, can’t. So I’m officially retaining Dr. Drysdale for the kid and me!
Just an fyi, you won’t get any of this at West Coast Urgent Care:

Dr. Drysdale was so amazing! I came in for some weird pain I thought was nerve related in my foot. He really listened to me, got to know me, understood where I was coming from, and totally set me at ease. I’m 19, uninsured, and really struggling for cash. He was so understanding and sympathetic, and was able to help me get treated without giving up my first born! Which is usually what happens when you try to get treated without insurance! Dr. Drysdale was nice, calming, and so helpful. The front desk women could stand to be a little less stoic though — not exactly the friendliest bunch. Besides that, this place is clean, efficient, and the doctors are great. I probably wouldn’t go anywhere else!

This place is a nice option for getting urgent care. The staff is efficient if not too friendly. My interaction with Dr. Peter was very good. He was caring and knowledgable and made me at ease. The doctor I met at the second visit was just ok. He tried but he was unwell himself and his hands were shaking.
The place is clean and well-​maintained. They take $ 100 on first visit if you don’t have insurance. One follow up visit is included. Visits after that are charged $ 35.

With 3 visits under our belt, I can say WCUC has successfully treated 3 of my family members — myself included!
Each visit has been easy, no fuss, best of all no wait & very clean!
As a healthcare professional and mom of 2 small kids, that stuff really worries me — mainly one of the reasons why I would forego a visit to the hospital’s emergency dept. and opt for a WCUC visit anytime it is possible!
In and out in less than an hour is unheard of in the healthcare world — but it DOES exist here!
This last visit was the best — hubby had a skateboard incident — needed x-​rays. Done! Right here on the spot! No need to travel to another location, etc… even the added bonus flu shot. His x-​ray was clear & flu season ready — all within less than an hour!
All my area locals, I highly recommend this place!
It’s Open after hours and on weekends!

The staff here at this urgent care are very professional and truly care about the health of their patients. I had been diagnosed with a nagging ear infection that didn’t clear after I was prescribed a course of antibiotics for 10 days. I was on a trip when the antibiotic cycle completed, but noticed that the infection had returned after returning to LA and jumping into the ocean again.
I contacted the office the next day and was initially told that since it was over 2 weeks since my visit, it would cost another $ 100 to see the doctor for the same issue. I tried to explain my situation, that I had been on antibiotics for 10 days and was out of town, felt much better, but that the issue cropped up again. No dice. No understanding. I got frustrated and hung up. The next day the manager reached out to me and explained the clinic’s policy about recurring issues and the associated time frames. He listened to my situation and ultimately agreed to honor the lower rate as I was prescribed a course of antibiotics for most of the time their policy allowed for me to return.
Dr. Drysdale saw me the second time (different from the first) who identified that antibiotics likely killed the infection, but there was an underlying issue that created a new infection every time I went swimming. He listened to my symptoms and kept asking questions for at least 15 minutes before looking in my ears then proceeded to explain why the first doc had prescribed the antibiotics and how that had killed the infection, but that we needed to treat the underlying issue otherwise the infections would continue. He went above and beyond to make sure the issue got resolved — far more than would have been necessary just to «earn my money». He truly wanted to make sure I got better.
Overall — Highly recommended. Dr. Drysdale specifically. His compassion and ability to listen intently, then explain thoroughly what is going on was truly better than any other doctor I’ve ever been to. His enthusiasm for the profession truly showed through in my interaction and I will be back whenever I incur another issue.