Meissner Sewing & Vacuum Center

Fantastic! We have a Kirby vacuum that needed some repair work. It was done in a matter of hours. Couldn’t ask for anything else.
Side note the gentleman who work here assist the elderly women carrying things out to their cars. Means a lot to me.

Long time local family business. Found on the internet. Drove all the way from Napa to buy one of their vacuums.
Very Knowledgable & Honest. AMAZING CUSTOMER SERVICE!!!
They didn’t rush me & covered all of my questions.
It was well worth the drive.
Thank you Tony! Can’t wait to try out my new Riccar.

The Babylock brand is garbage, and I’m constantly hearing people complaining about this place. My friend paid $ 140 all together for a new belt and the labor to install– she got her machine back with a broken cord that sparked and caught fire when she plugged it in, and they replaced a perfectly Good clutch– with one that didn’t work. (no calling to ask/​tell her about the costly «exchange») when questioned about it, the lady at the store said oh we can fix that for a price. So she paid $ 140 for them to break her Bernina. I could have done that for free…

This place saved me. I went to A one vacuum and was blown away by the cost to replace the clutch on my Dyson 07 animal. When someone suggested I go to sewing and vacuum place. I entered the story and Tony greater me with a smile and welcoming disposition. He listened to my story and fixed it for me on the spot. In less than 5 min and for a third of the cost I had a working vacuum and a smile on my face. Sounds corny I know but true. I will be going here for all my vacuum and sewing needs.

I was having a problem with my Pfaff sewing machine. I took it in and they said the problem was my foot pedal and sold me a used one for $ 90 and took my foot pedal. this did not fix the problem I took it to the Pfaff dealer in town (like I should have the first time) They sold me a much newer (and working) foot pedal for $ 20.

I am lucky enough to be the sister of the wonderful Pam C, who does the great You Tube videos on sewing and maintaining your sewing machine. It was Pam who encouraged me to open my Etsy shop, where I offer handmade head wraps, sleep caps and other accessories to women with hair loss. I bought my Baby Lock Imagine Serger from this store and I am so thankful that everyone who works there is helpful, knowledgeable and patient, even with a novice sewer like me! They support you, trouble shoot for you, and have taught me the many different ways I can use my Serger to create my designs. I’d be lost without The Sewing & Vacuum Place, and I highly recommend them!
Linda Rieschel

I have been going to this store for over ten years. I LOVE this place! The sales people and owners are very knowledgeable, and happy to explain things. I bring my machines with me when I go to visit my in-​laws, and I’ve called the store when I need to troubleshoot something or I can’t figure out how to do something, and they have talked me through it over the phone. They also have some great teachers. My only complaint is that they aren’t open on Sundays.

This is the ONLY place that helped me this past weekend with a wedding emergency! After calling every place in Santa Rosa that did embroidery work, Pam came to my rescue! No other store would help me out with a small patch job! The Sewing and Vaccum Place has the best customer service, everyone was so helpful and friendly. She was able to have me out the door by 2pm (wedding at 6:30) and the kicker to the whole story is that she didn’t even charge me!!! Pam was just so happy to help a girl out with a last minuet wedding emergency! They now have my business for life! :)
Thanks again to Pam and her amazing helpful staff!

Ok, I’ve never been here, but I have learned sooooo much from the wonderful video demonstrations featuring Pam C an employee or owner here and am eternally grateful for the clear, thorough explanations she gives.
The series especially helpful have been her sewing maintenance on You Tube. It has saved me $ 150 for a cleaning at a local shop I’ve gone to. I can now sew and maintain my machine myself. Yahoo!!!
I noticed on their store sight they have some other videos one can watch online. AWESOME and again SOOOOOO appreciated!
I am looking forward to stopping in at my next trip to Santa Rosa! Stopping here may be the next trip.
Thanks again Pam!!!

Stay away from these people. I used them for repair — charged for it — but didn’t get fixed. Bought a machine — misrepresented, unhelpful and snotty. STAY AWAY.
Oh yeah — remember this lady being clearly intoxicated on her ‘infomercials’? That was right before they closed the store and changed the name.

DO NOT, DO NOT — take your sewing machine to these people for fixing or servicing. Mine was there 2x’s costing $ 250 and now will not sew at all. Another shop in Santa Rosa said they get machines in that have been either serviced or repaired from this place with many problems. I’m currently out $ 100 after they said it «sewed perfectly.» I brought home, put in thread and bobbin and it won’t advance the material and the stitches are so tiny they are hard to see, and the tension is fine. I can’t believe that it could be worse, but it is. I want to believe people that are in business who charge for their service, are honest, but these people LIE! They removed my original plate and put in a supposed new one which was way inferior from the original.
NEVER NEVER will I recommend them to anyone, or take my machine to them again, not even to fix what they screwed up! If I could give 0 stars I would have.