Pipedreams Plumbing

The best plumber that never showed up. We had a problem with our kitchen sink. We tried to fix the problem ourselves. When that didn’t work I called Steve at Pipedream. I explained all we had done, Steve said he would be willing to come out and take a look. He gave us a few suggestions over the phone and said if the suggestions don’t work to call him back. He put us on the schedule just in case we needed him. He was so helpful and super honest.

They were late. They did a good job. Here is the rub. They charged me 240 bucks for 30 minutes of work. The valve they changed could not have cost more than 15 bucks. They are just too pricy. And they charge 70 bucks to show up. That is deducted from the bill, they do this to trap you. Because 70 bucks is a lot of money to say go to he’ll, when they quote their super high prices.

My husband and I were in the upgrade program with the water dept for a free high efficiency toilet (for those who had old water wasting ones!). No one in our area was on the list to install so we called several in SR area. Steve got right back to us ON A WEEKEND (!) and gave us all the info we needed. we set up a time and ordered new flooring for the bathroom. we were pretty sure we had a leak and needed to replace the underlayment at least. My husband felt he needed more time to install the floor (the way of DIY repairs he DEF did need more time!) so Steve moved the date up a week. He made a trip out her to the ends of the earth even tho it was the only job out here because he had been without a flushing toilet at all for almost a week. It was very generous of him. Super professional and very very nice and would highly recommend his work. He kindly inspected something else we had concerns about that someone else had done with no charge as well. Good plumbers are hard to find ! He’s the guy!

These guys were terrible! They didn’t know how to install our shower and sink fixtures asking us why we purchased German-​made fixtures they didn’t know how to install. They scratched the marble in our bathroom along with the fixtures. Our original estimate was increased due to the fact that they didn’t know how to install «high-​end» fixtures. One of the guys showed up late and had the audacity to ask if he could bring his dog in the house… We allowed him to leave his dog in the yard. He took frequent breaks to check on his dog and play with his dog. These guys were incompetent, rude, and disrespectful. Do not hire them!

Service tech Murray was very nice and professional. Rates were good and service was fast. He came over while my son was napping and took to heart the noise level. Would recommend.

There are several factors here that contribute to the stars: My phone call was answered right away. I was given a quote over the phone (flat diagnostic charge and then told there would be a flat service fee). He maintained communication and was up front with the fee for the service.
My issue was the water main valve had shot off — so we were without water for a full day before I could any plumber to respond. And of course this was the weekend. I called Mr. Rooter first — on a Sat. during open business hours and they never called me back. Then I called Economy plumbing and was told that it would be their double time fee for service on a Sunday. I quickly understood why plumbers live well.
Pipedreams was less and friendly and prompt. I highly suggest you give them a call. He had it fixed within an hour. :-)

I had the privilege of meeting the owner of this fine establishment. He installed my sink, faucet, dishwasher and a garbage disposal in my condo. After having terrible luck with many different people helping me set up/​install/​deliver things, they were a breath of fresh air. He showed up on time and did a great job on the install. He even replaced some of the older fittings with better fittings. They also offer a warranty on their work, so if anything should happen all you have to do is call. One of the rubber washers on my dishwasher sprung a leak and after a phone call, he sent one of his guys out and fixed it free of charge. I would recommend them to anyone! My father just had them install a new water-​heater in his place and had similar things to say. Great company! Totally worth it.

These guys are terrific! They installed 2 low-​flow high-​end toilets in our Guerneville vacation home in less than 2 hours! They were on time, professional, and did a stellar job.
This might not seem like a big deal, unless you’ve had the unfortunate experience with another plumbing company, of having to wait 2 days for them to arrive, then have the toilets connected to hot water lines, and then have them leak the same day as being installed.
Believe me, Pipedreams Plumbing is a professional, efficient, and competitive plumbing service! We’re retaining them for all our future needs at our properties! Do yourself a favor, call them! Thanks, again, Pipedreams Plumbing!

Very weird experience. Request was to have Pipedreams assess plumbing system in our home. Employee came late, told my wife «your husband has a litany of plumbing problems!» Ended up doing things I could have done and did not ask to be done, pulling off the insulation from the water heater and trying to sell my wife a new water heater (I had to put the insulation back as he did not have the courtesy to do that), fixed a slow sink using OUR plunger, as his was «not as good, since I bought it from a Dollar Store.» The kicker was his not charging for toilet plunging he did, then winking, saying « Unilocal does not want us to solicit reviews, but note that I did not charge you for (this and that), soooo…» We have a business, and we do NOT solicit reviews, which really upsets me about the low ethical standards of this company!

I found them to be extremely trustworthy, kind and professional. I will definitely call them again and will recommend them to friends and family.

My hubs and I just bought a house and the inspector identified a «minor, soon-​to-​be leak»…we moved-​in and after being referred by a friend, we called Steve to come out and give us an estimate. He diagnosed a severely corroded pipe and was completely honest with us about the imminent disaster under our house.
We received a great estimate for the pipe repair and for some other work we wished to have done. We got two additional and identical estimates and both were way more than the one from Pipedreams. We also received a discount (on top of the already low estimates) for having all three jobs done at once.
Michael came to the house to do the repair and he was great. While working, he caught an issue under our kitchen sink and gave us a great deal on the fix. He even endured the awkwardness of me having a minor meltdown and encouraged us to inquire about what recourse we might have with the inspection company.
Michael also found some corrosion at the main water valve to our house. When we’ve adjusted to home ownership and saved some money, we will definitely be calling on Pipedreams to do the repair! They’re honest, pleasant, and they do great work!

Fantastic! Though having your sewer back up on New Years is not a good way to start the year, at least I found Pipedreams. They came out to rescue me on New Years day without a problem and without an extraordinary holiday fee. And what a pleasure to deal with! I have already recommended them to my friends.