Stanford Court Nursing Center of Santee

My mom admitted in Stanford Court Nursing facility in Santee a month ago. A week of here discharge I visit her, while walking in the hallway I saw a guy in the bed and his CNA trying to help her. Then the phone of the CNA ring she answer the phone with the speaker on I can hear there conversation. Then she don’t know what she’s doing, she’s in here phone while helping the patient telling the patient to stand up without assisting him. Then pull the patient arms I heard him saying it hurts. I look at her then close the curtains. I went to my mom room next door and I can smile pee. My mom is still in bed soak and wet. I have to go all the way to the nurse station to talk to Marivic about my mom and the patient next door. She call Riva to assist me, she’s the one abuse the guy next door. Im scared so I come with here in mom’s room. As soon we walk in the room here phone ring, she answered and walk away, I was shocked but another cna come and help mom.
In my mom’s discharge day, I was waiting to the discharge nurse in the hall way. When I recognize the same patient that I saw the last time I visit. He’s in bed restrained, they put the wheelchair on the side of the bed, table, and lots of pillows the patient cannot move at all. I ask Rita marzeena his Cna is that appropriate then she replied she «very confused, we have to do it or else hi will hurt him self». What the hell so that’s the rule of this facility, patient that is very confused can be restrained? So anyway I talk to the nurse then she call Rita Marzeena. She went to the patient room and closed the curtains.
The discharge nurse finally finalize my mom discharge papers. Stanford Court used to be good facility but then they hire people don’t know what they doing Beware! According to my mom, no body helps her and there times here CNA tell her just pee in your diaper im busy right now. She don’t remember the CNA names but she said she’s short, and have dark skin, she also speak Spanish.

Let me start by saying if I give this place a zero stars I would. My mom got transferred from Kaiser to this facility. She was admitted late afternoon this past Thursday. No one was there to greet us she had to sit in a chair has a bad sore on the back just had a serious surgery and they did not even know. While she’s sitting there they brought in a bed made it up she was in such pain sitting there finally she could get in the bed. I asked for a walker and they said she would have to be evaluated which I understand all the legalities with that. They told me she will not get a walker and till the following day after she’s evaluated but for now that she could just use a bedpan call for help her neighbor in her room said it sometimes takes 20 to 25 minutes for her to get anyone to take her to the bathroom. Friday came and went with no physical therapy her dressing was supposed to be changed twice a day nobody came in to do the dressing. She was severely hydrated they call me later on that day on Friday asked me if they should give her fluids. I told them I’m not a doctor if you think that’s the best protocol please do so they said, OK thank you. 3:30 in the morning on Saturday morning we received a call saying they will be transferring her back to Kaiser because her blood pressure was so low severe hydration, potassium level was also low. She was transferred back to Kaiser then we found out before she left the facility they gave her a huge dose of potassium prior to sending her off on her way. This place is the worst facility. They then called me to ask me we were wondering how she’s doing they probably wanted to know when she would be coming back I let them have it. I was very disappointed in their service and I don’t feel like they care about anyone. I know people say all of these facilities are the same that is incorrect. My mom is now at Grossmont post acute care and the care is extraordinary. Wow! what a
difference. If you have someone you love that is going to be admitted here please think this through there is other facilities that are so much better this place is absolutely 100% horrific.

DO NOT TAKE ANYONE YOU CARE FOR HERE! My mom suffered a stroke. I previewed this facility before placing her here. I was fooled by the clean appearance and general condition of the place as it seemed nice and did not smell. The care my mother DID NOT RECIEVE caused her to be taken away by ambulance. My mom could not care for herself as far as feeding herself. I brought this to Patricia Clarks (Social Service Director) attention and she promised to see to it someone would help when I was not there. THIS DID NOT OCCUR. I seriously could not believe the lack of care. When I asked the staff to help they looked at me as if I was speaking a foreign language. THEY JUST DID NOT CARE!!! My mothers LVN NOT AN RN was named Rachael and I am being generous to her in saying she was overtasked and too busy to care. When I spoke to Rachael her attention was elsewhere and just wanted to get me gone. I mean asking someone to care for the patient in a skilled nursing facility, what was I thinking! The staff is very detached from reality, here is another example. I happened to arrive when my mom was being loaded into the ambulance. The manager on duty asked me to stay for just a minute as there was a very important paper requiring my signature. This took over 30 minutes. I wanted to go to the hospital and tend to my mom and did not know if she was going to be alive when I got there. The form that was so important and took so long informed me there was a blister on my moms foot. I exclaimed to the supervisor her injustice only to get the look of speaking a foreign language again. This is how detached from REALITY these people are. This post is not for anyone to loose their job, however if their client or in my case VICTUM load goes down it will force them to change their ways. The condition that almost killed my mother was phenomena which the doctors and staff at Stanford assured me was bronchitis. This does not take into account the food trays left at my mothers bed as the staff expected her to feed herself and care for herself. Again I emphasize they just DO NOT CARE!!!

This place should even have a 2 star… I think it’s dirty & nasty… My patient is here that I caregive for… The CNA is so rude his name is Gerry Coronado! Thinks he is the top man or owner of the whole place which he isn’t… Honestly don’t even bother checking this place out… Also the Asians they all speak there languages and it should t be allowed makes a person feel uncomfortable… also having the elderly pee on themselves when they should be helping & assisting them to the bathroom!!! DON NOT COME HERE!!!

First off I would like to agree with all the other reviews about how HORRIBLE this place is. Second and the reason I’m writing this review is because my uncle is currently here for rehab to get better so he can go back to where he lives and ever since he arrived from the hospital a couple of days ago, it’s been a absolute nightmare at this place. He asks for medication and pushes the button for assistance, does anyone come, NO! We wait damn near an hour and then i get fed up, I have to go search for someone to give my uncle his medication and the the whole time I’m walking around you hear his room number repeatedly being called over the loudspeaker for the whole nursing center to hear. Are these people deaf??? When you hear the same room over and over it means you need to freakin assist them. These freaking clowns here at this nursing center do not care about anyone but themselves! Period! I wrote a formal complaint there and submitted it in their complaint box. I’m sure they will ignore it like they ignore all the reviews here and anywhere else. My uncle served in the Navy and he deserves better treatment than this. Even if he wasn’t in the navy he still deserves to be treated better. There’s a nurse that has been not very respectful towards my uncle and I hope she loses her job there, it’s not right to have someone care for people when they only care about themselves and not the patients. From past reviews and from what I saw, this place needs to shut down immediately! Send everyone to a better more professional place.

The scariest place on earth. A prime location for a horror movie. I was a «Guest» here for 4 days. I escaped out the side door barely with my life. Everyone wants their palm greased, or some kind of kick back. I was not administered my Dr perscribed meds (they kept them), my private bath was a hose coming out of the wall, my promised air conditiioning was a portable old fan, and I was chained to the wall so I wouldn’t go to the bathroom by myself. The maintenance guy kept trying to peak into the bathroom while I was using it, and the food was mostly bread. HPPA laws are non-​existant, as the aide was telling me how she enjoyed talking on the phone with my family… I have no family. This place is a prime candidate to lose any kind of license they have. The PT guy was trying to sell me an old wheelchair he had. I don’t need a wheelchair. The smell of dirty diapers will make you gag. So filthy, my feet were sticking to my elite private room. Tiajuana standards here. if you value anyone in your life, DO NOT SEND THEM HERE!!! There is more, however, the memories are to horrific.

My dad was was here for two weeks in mid-​July. The nursing staff took great care of my dad. He had PT, OT and Speech six-​seven times a week. His therapy sessions were fantastic. The place is clean and welcoming. It was a nice transitional place for my dad.

If anybody out there has to put a family member in the nursing facility do not I repeat do not send them to Stanford Court they are the worst place ever I had my mom in there and they gave her tramadol and Norco and the Norco was her roommates medication she vomited for six hours straight. We took her out of there immediately, she needed help getting up and going to the bathroom every time she pushed her button it would take at least an hour for somebody to help her so when we took her out we had her sent back to the hospital and she was up and walking in two days and she went home that day so if you care about your family member do not have them go to Stanford Court they do not care they are only there for is a paycheck beware of Stanford court if you love your family member

Facility is clean and welcoming. Some of the staff is friendly and responsive to questions… BUT many things were over looked in my Mother’s care and not responded to until I would show up and question why. The on site Kaiser staff was exceptionally unresponsive, not helpful, did not know the back story on my Mother, in fact both my husband and I feel they never saw my Mother in person but only on paper. The Nursing Center tried to charge us for an extra day when their own paper work clearly showed her admittance day and discharge day.
The Physical Therapy staff, on the other hand, was very good about seeing that my Mother was helped in all areas that would allow her to return to her own home.

My husband needed a skilled nursing facility in Sept 2013. We ended up at Stanford Court and it was the worst week of his life. From repeatedly giving him the wrong meds, to unsanitary practices, to neglect, this is not where you want to send your loved one!

OK, so I’d LIKE to give Stanford Court 5 stars… BUT. While the staff seem to be very caring, there are currently just not enough CNAs to care for the number of patients.
My Grandmother was here last year, and the care was amazing. We checked out 4 other places before she went here and it was head and shoulders above the other options. Much cleaner, no «pee» smell, nice décor, wonderful little courtyard with a koi pond & birch trees. It’s oddly set in what looks like an industrial park, but with landscaping & bird feeders all around it has a really got a peaceful feel to the facility. The front lobby area has a grand piano (sometimes people play it), finches in a nice cage, big aquarium, large rehab room. The food was not fantastic, but by no means the worst. The staff was really nice, very kind, patient, helpful & caring, & everything was really clean.
That was Sept. 2012.
Fast forward to this year. Again, needing to be in skilled nursing, we were very relieved to get her into Stanford Court. Many of the same staff are there, they are still really wonderful and caring BUT something in the admin seems terribly, terribly disorganized. No one seems to know what is going on, important medical details are missing, random orders in place, meals arrived at a different time every day, it’s 15 minutes of hunting someone down to find out what has been going on with her that day (had she eaten lunch? if so, how much? anything to drink? no one knows…). No water was ever within her reach. No one noticed that she was dehydrated. We had to specifically request for the Dr. to check on her after her first week – he ordered immediately put an order for OVER A GALLON of IV saline — more than 6% of her body weight! She was much more alert the next day… whaddya know!
They seem very understaffed, especially in the evenings. At one point this evening I stood at the nursing station & saw 5+ nurse call lights on at once, patients yelling for help repeatedly (non-​dementia), but not getting help. All 5 light were on for at least 10 minutes, but not one CNA to be seen anywhere in the halls. Earlier in the week we had to flag down staff repeatedly for 20 mins to get both my Grandma and her roommate cared for (roommate soiled herself after waiting for almost half an hour for assistance in toileting). Staff are trying as hard as they can, but there just are not enough personnel to care for all of the patients adequately. They have a sheet that shows during the day there are 10 patients for each CNA (you know, the ones who do all the changing, putting patients to bed, feeding those who can’t eat, etc). At three pm it’s 6 CNAs for almost 100 patients –so more than 15 patients per CNA to feed, change, & put to bed. So, less than 4 minutes of CNA care per hour. Nurses = less than 2 min per patient per hour for the evening shift (all the meds, all the charts, all the wound care, catheters, IVs etc.).
Oh, and if you are from the admin reading this — I saw that nice
«5 star» poster in the hall. If you really want to improve, for one week, eat nothing but what you are serving your patients, including dinner. If you were dying, would this be what you would want to eat for your last week on earth?

Looks are deceiving! When touring, this place seemed nice, but in actuality it is a horrible, depressing facility where the staff displayed so many ineptitudes it was unbelievable. The staff was very apathetic and the lack of care is atrocious. My Dad was brought here to rehab and was at this facility for a week. He was really frail, and a fall risk when he arrived, but was walking with a walker to use the restroom. After 3 days here, he was no longer getting up to use the restroom, the nurses had him in «diapers» (staff called them this) and it was a real chore to get someone to clean him up and change the soiled diaper. Two of the days he was there he wasn’t changed at all– he had the same clothes on when we came to visit. He developed pneumonia and was put on medicine that wasn’t effective, and when we voiced concern that his breathing wasn’t improving we were told that we had to «let the medicine run it’s course». My dad was found on the floor– no idea how long he had been down there and was transported to the hospital. He was SEVERELY dehydrated, had numerous bed sores– one was 6 inches and stunk due to infection. The hospital staff was abhorred by his condition and couldn’t believe that he was coming from a «rehab» facility. Oh and to top it off, AFTER I went to pick up my Dad’s belongings, we were asked to sign admissions papers– no one had ever contacted us the entire week my Dad had been there to do so.
As another reviewer states, the halls are lined with drugged up, sad looking old people. Hopefully ours is an isolated case, but be VERY wary of this facility. My dad survived 3 days after leaving this facility and I have no doubt that his stay at Stanford Court contributed to his death.

WORST PLACE EVER. my grandfather was put in here to rehab in december of 2009 and he was definitely did not get any rehab. we went to visit him on numerous occasions and he (as well as EVERY other patient) was put in a chair in the hallway and drugged up beyond belief. he had no idea who we were or why he was there. he didnt have the strength to get up on his own to even use the restroom. patients were yelling for nurses to help them and nobody would show up to help them for quite a while. we decided my grandfather would be better of at home where we could control what pills he was given and within an hour of being home he was 1000 times more alert, remembered who we were and was even back to cracking the jokes he used to. he even got himself out of bed and was able to use the restroom without any of our help. its obvious this place is just there for the money because nobody who is there is getting treated the way humans should. prison inmates and animals at the pound live better lives than the poor patients who are condemned in this s***hole

I have a friend that is there who is 93 yrs old they tried to make her sign blank documents stating her medical condition so they then could fill in the blanks there has not been a 5150 done on her conservator ship so she can still make her own choices I took care of this lady for 5 years she is the nicest person and kindness unsurpassed she has no living relatives to step in and be her advocate so there taken advantage of her she is no dummy she was a Naval Architect, Writer, and Designer even though she is 93 she is an educated women studied and learned 4 Languages this place is not good I would beware of taking your loved one there they also restrict visitation which is totally illegal without a court order or the residents approval Please don’t let your loved one become a victim of Elder abuse

Worst place ever understaffed all the time takes 20 mins or mor to get service

Mike’s grandmother fell and broke her pelvis and so she has to live in an assisted living home for 3 weeks. Luckily Medical is paying for it ($ 6000 per month) and it’s only a temporary situation. The place is located on Cuyamaca St., but you have to turn onto Buena Vista to find it. Most of the nurses I’ve met have been very friendly and according to Grams, keep them busy. The food didn’t look so great, but what can you do? I was impressed how much the therapy has helped Grams get better and how enthusiastic she was about soon being able to walk again. The place looks like a retreat when you walk in, and then looks more like a hospital when you get to the rooms. Expect to smell a funk of dirty diapers when you walk by the old people socializing in the hall and the sounds of senile men and women screaming. According to grams, there are many men and women who holler when they are touched. Creepy…