West Coast Raingutters

This is my first time writing a review on Unilocal.I felt compelled to write a review because I have never received the kind of excellent service from a contractor as I did from Greg at West Coast Raingutters. After calling and emailing several raingutter companies, Greg was the quickest and one of the only companies to respond. I get it, El Nino is supposedly coming and you’re all busy but if you’re a service provider you should call or at least email back your customers.
Greg showed up on time for the estimate appointment which shocked me. How many times have you sat around waiting for the cable guy or some other contractor to show up or not at all? The estimate he provided was honest and a very good price. I don’t know anything about raingutters so he could have charged me 5x the estimate and I would have been ok with it.
I set the date and time for the repair work to be performed and again I was pleasantly surprised when Greg showed up on time again. For both appointments he was on time (actually a little early), not 5 or 10 minutes late. That is so important when I have to take time off in the middle of the work day. The work was completed quickly and looks to done well. I guess I will see when/​if El Nino arrives. During both appointments Greg was very friendly and explained everything thoroughly which certainly added to the excellent service.

If you read Greg’s profile or spend five minutes with him you will get the since of pride, small town take care of your neighbor type attitude. He loves what he does and it shows in his work.
With the recent storms everyone in the gutter business was slammed with work. Greg was no exception but he happen to be working in my area and came by to assess the damage. He could have easily told me I needed to replace everything, (how would I know) or charged me an arm and a leg due to hi demand.
Instead he squeezed me in between jobs and was able to preserve my existing gutters but just use high quality brackets to attach them.
Greg gave me a fair price, was respectful of my property and even sealed up a few spots that could have caused problems in the future (no charge).
Greg is a small business man doing it the right way. High quality and high character.
Thank you

As the others mentioned all gutter companies are overloaded right now, having said that Greg the owner quoted a month to get out to place a bid and he was spot on. The prices were the best I came across and he is very knowledgable with great recommendations.
Although the install date slipped a few times it was following the mega storm that hit San Diego in early January 2016. Today his son installed our gutters with their crew and not only were they super fast they did an awesome job. These guys are really professionals and really seem to like that they are doing.
My only minor complaint is that I wish they were a little better at communicating to their customers when schedules are changing, I was in the dark for a short while.
In the end I am VERY happy with the gutters and they look great, I’d have no problem recommending them to my friends and family.

West Coast was the first contractor to call me back and set up an estimate. Greg, the owner, came out did the estimate. He was thorough, quick, and very personable. He gave me a very fair quote for the job for a two-​story house to do a complete, new install for seamless gutters with matching paint. I waited around and got three other quotes for the same work. These ranged up to $ 1,000 more!
Followed up with Greg and had an install time scheduled. First install time had to be canceled and postponed for later in the week. Greg’s son and colleagues came to do the install. They did quick work but did a solid job. They ran into a slope issue over my garage and had to improvise, but the end result looked flawless. Paint matching similarly turned out perfectly.
After our first big rain, drainage was excellent but I noticed some water build-​up behind the gutters in one area. I had Greg’s son come back to follow-​up and we discovered the issue was with some of my roof tiles. Roofer came out and fixed that issue. No charge of course for the follow-​up.
I’m very happy with these guys and their work. Recommended.

Greg and his team are great! They were the only company that could fit me in within a month. All other companies were giving me a 3-​month wait. They showed up on time and did an amazing job. Colors matched perfectly. On top of the excellent work they did on the raingutters we purchased, they also fixed an existing raingutter connected to the garage. I was going to give the young man a tip, but they were finished before I got back from running errands. SO, I decided to leave them a great review instead. I am very pleased, and highly recommend.
Please note — ALL raingutter companies are slammed right now due to El Nino. Expect a bit of a wait, but with WCR it is worth the wait!

This company is obviously overwhelmed right now. They scheduled me an estimate (for more than 1 month out), and then did not show. When I asked for a reschedule, they were very nice, but still have not given me a date, more than a week later, and they mentioned that their install schedule was out until April. I think they should have just told me right from the beginning that they didn’t have time for my small job.

I Have a 30 foot section of rain gutter which West Coast looked at in AUGUST. They told me they would repair it but they were 6 weeks out. I said no problem, see you in six weeks. Sure enough, they came in six weeks to tell me that they cannot fix my gutter, they have to replace it. I said ok, replace it. They told me it would be another six weeks, I said no problem, see you in six weeks. Today is six weeks and they told me that they cannot fix my rain gutter until March of next year… F West Coast Rain Gutters, they are liars and have waisted 3 months of repair time for me and, as they made clear to me on the phone, they could care less. DO NOT USE THIS COMPANY, THEY DO NOT CARE.

***** PROCEED WITH CAUTION! *****
It seems like there’s a common trend with rain gutter companies and that they are either unorganized or just don’t care. See the other low star reviews for the common issues.
My initial call to West Coast Rain gutters was a voicemail left on Greg’s phone. No return call after two days. Tried one more time since I wanted bids on the job and got a call back the next day to schedule an appointment which was about a week out.
Much better than a couple of the other companies who were booked about a month out just for a bid/​estimate.
I had gotten three other estimates and West Coast Rain Gutters was in the middle with an added bonus of a roof diverter on the roof overlooking my walkway.
The installation date was a month out which was fine since the rain season hadn’t arrived yet. Prior to the installation, I decided to order three rain barrels but delivery of the rain barrels were not going to happen until a week after the install date due to a back order. So I figured I would print out the rain barrel product info and dimensions to provide to the installer so the down spouts would be shorter than usual.
West Coast Rain Gutters arrived on time and gave me a walk-​through of how the installation was going to go. There were adjustments to the original plan due to how my roof slopes which I was fine with. The gutters were a good match to the exterior color of my house and the installation went smooth. I made the mistake of assuming they followed the dimensions of the rain barrels since the down spouts would need to be shorter to accommodate the rain barrels. One side of the downspout fit perfect where two rain barrels in tandem were installed. The second rain gutter is where the issue is. The downspout is about 5 – 8 inches too long where the rain barrel would not fit under. Without the rain barrels being installed on this side, this would cause the water to run down to a dirt area which in turn would run dirt and mud through my newly installed pavers which I’m not too happy about.
I emailed Greg and received no response after 3 days. I called his cell phone and his voice mail box is at full capacity. I text messaged Greg and I finally received a response stating that he is out of town and would let me know the next time he would be in my area. It’s been one week with no contact from Greg and along with three unanswered text messages. Now the rain season is upon us and I’m very concerned with the run off going through my pavers.
I understand this is the busy season for all rain gutter installations. But a small bit of communication goes a long way. Especially when it’s a customer who has already paid.
The quality of work definitely deserves high stars only if the installer followed the rain barrel dimensions. But since the installation is incorrect, no communication with the owner and the issues I will be experiencing from the run off, I’m leaving this at a one star review.
I will update this review when and IF the outcome changes.
Otherwise, I may need to reach out to another company and pay to have the downspout fixed.
Pictures provided to show the issue.

He was highly recommended to me by a friend who does construction. I had spend about a year trying to get estimates on my house from other contractors. They either couldn’t do two stories or never called back. Greg showed up when he said he would and gave a really great price. He left a bunch of paper work that I didn’t really pay much attention to. Turns out he gave me everything my ridiculous HOA required to get approval. So easy!
They came out when they said they would, installed in a few short hours. His son was so kind. They did my house and a friend of mines house down the street the same day. We are both happy with the job. It’s rained a few times since the install and everything works perfect. I have happily referred him to friends, family and neighbors. They made the process easy and got the job done. Rarely can I find some one that does the job right the first time, offers a fair price and actually shows up when they are supposed to! Thank you Greg!

okay so awright
after a horrible esperience w/​the aquatech mob, i called a few other companies for quotes
they all came in at the same price as the hated aquatech mob so i felt the most comfortable w/​west coast and told greg to book me for the gig
i was told scheduling was three weeks out due to heavy el nino business and the job was done in three weeks w/​no problems — they showed up early
the crew was very good and
no drama
just professionals doing a good job whilst enjoying their work w/​customer service in mind
west coast is nothing like the inept aquatech mob and i recommend west coast highly
i have one leaky joint and if they fix it, I’ll bump em up to 5stars
later…back at the ranch… they fixed the leaks
i discovered whilst hanging xmas lites
thnx guys!
:~)

Gutters look nice but not without damage to my stucco, significant damage in one particular spot. They made 3 failed attempts to drive a nail through the stucco to secure the spout retaining strap and each time left a significant sized hole in the stucco. I asked them to come over and repair, they agreed to but never showed up. I will fix it myself.

Just had my gutters installed today by West Coast Rain gutters. Greg, the owner is very nice and professional. I felt safe and comfortable asking all the questions and recommendations. His estimate included two different installing and pricing options. Based on his professionalism, I took his recommendations to add gutters to another side of the house. Which I am glad I did, because that side of the house was getting more water stains on the stucco. Installation was done by Greg’s son and another co worker. It only took 1 – 2 hours. Greg’s son was very professional and nice. The gutters look great. And the colors match perfectly to the house. I am very pleased with West Coast Rain gutters and highly recommend them.

They did a good job. We got three quotes and theirs was among the most competitive. The final result looks great and they were easy to work with.

*** BEWARE *** Stay Away From This Business!
After numerous phone calls unreturned, excuse after excuse, we should have gone with our gut and ran away as fast as we could. But the estimate was good, so we scheduled an appointment for installation of rain gutters. After them not showing up at the scheduled time or calling, I called the owner Greg to find out why. More excuses — they had a van down, we fell through the cracks, he is not perfect and makes mistakes, etc… He then hung up on me.
VERY UNPROFESSIONAL — run away as fast as you can!!!

It took a couple of phone calls to get him to my house, but the owner Greg finally came out and gave me a fair estimate on replacing my gutters. He was really friendly, very thorough, and didn’t try to oversell me on anything.
At the time of the estimate, he said that I was looking at about a 3 week wait time, but after two months there was no word from him. I placed a call and he was very apologetic, saying that they were busy during the latter half of the year with commercial and residential sites. Fair enough, but a 30 second phone call giving me an update would have been nice. I was on the verge of hiring someone else, but after this call Greg was able to get his workers out to my house within a few days.
The two guys that hung the gutters, Max and Jordan, were awesome. They did the whole house in about 4 hours and did an excellent job. I’m very pleased with the workmanship and the way it turned out. I just have to wait for it to rain to give it the final test, but I’m sure it will be a huge improvement.
I definitely recommend these guys, and if it weren’t for the poor communication initially, I would have no problem giving them 5 stars.

I’ve had the worst luck with rain gutter contractors. After interviewing more than a handful, I found West Coast Raingutters on Unilocal.The reviews were great, so I gave them a call. Greg answered and was very friendly. He arrived at my home on time for the initial consultation. I was immediately impressed with his demeanor and customer service oriented attitude. His quote was the most expensive, but I was so happy to finally have met someone I would want to do business with, that I hired him on the spot. He said he would put me on the schedule for a week and a half out and we were happy with that quote.
A week and a half passed… no word. I called Greg and told him I wanted to confirm I was on his instal schedule because I hadn’t heard anything. He said he was
«pretty sure» we were on for the 17^th. Although that was longer than the 1.5 week quoted time for installation, it wasn’t a big deal. Unfortunately, the 17^th came with no calls, no show. I took the day off from work to be home and I was pretty disappointed in the communication. Communication and scheduling is such a simple thing. If you can’t do that, how do you stay in business?
Giving him the benefit of the doubt. maybe something happened. I called him at 5pm. He returned my call a couple of hours later saying he lost my number and he meant to call me, he misplaced our paperwork, the guys got put on an apartment complex job. ya-​da-​ya-​da. There were more excuses than I could count. He said he would definitely be able to do the work on Wednesday or Thursday, he would call me in the morning to confirm. Well, no call the next day. No show Wednesday or Thursday. Now it’s Friday and I’m just over it.
It’s bad business to treat customers this way. I’m sure the work they do must be good, but unfortunately I can only review the poor front end management of scheduling. I’m very disappointed and again without gutters. Such an epic waste of my time as I could have hired someone else in the weeks I’ve been waiting.

Greg and Family are simply the best. Look no further call them. His work is second to none. The work was so good I joined Unilocal To say they are the BEST. Why are you still reading start calling them. My neighbors did. Greg And Family THANKS.

I started my replacement for gutters about 1 year ago. Things happen, as they do, and I am finally ready to finish this project.
So I called Greg and he still had my estimate on file. We scheduled a date. Which I then had to change the date as I was having the fascia painted. And had to change the date again as the painters needed to put on a second coat. I know, I sound like a flake, but Greg was so nice and accommodating through all of my crazy plans. And remained in good communication through out all the reschedules.
Max, Greg ’ s son, came out with his coworker Brandon. They even pointed out an area that was demonstrating need for gutters (they pointed out the evidence in the stucco)… and I do not think this was the sell just to get more money. They put up the gutters quickly. They did a fantastic job! And they honored the invoice from last year.
Greg and the guys were really cool. Dependable. Great communication. Did great work. I would definitely recommend!

My rain gutter installation was perfect and quick. It was just what I envisioned, and the color match was very close. I highly recommend WC Raingutters for a job well done.

Greg, the owner just came out to our home to give us a quote on gutters. I am giving this review based on the estimate, and Greg, alone. Greg drove away from our house no more than 10 minutes ago and I had to Unilocal him immediately I was so taken with his company.
Greg impressed me as being as friendly and as honest as they come. He works with his sons and they make the gutters (which are seamless) on site. Could’t ask for a nicer man. Then came the estimate. That’s when I wanted to hug him. It was beyond affordable. I’m not even going to call another company for a comparison quote. I can’t imagine the price getting beat. I know there are vinyl gutters with lots of seams at Home Depot that are pretty cheap, but my neighbors have them and the seams every 3 feet look ugly. I feel really good about writing this Unilocal review… I’m pretty sure anyone else reading this will feel the same way I do if you have them out for an estimate.