Hit or Miss. This has been one of the better Ruby Tuesday locations however over the past 6 months or so it’s been hit or miss with quality. Left one night without eating because the kitchen was all but closed. Have had to send food back on several occasions and have had at least three to four evenings where our meal had to be comped. The last time we went everything seem to be going well until kitchen staff started screaming profanities that could be heard across the restaurant. Not sure if we will go back but have currently ditched all of my coupons and emails.
Ashleigh C.
Rating des Ortes: 5 Louisville, KY
Ok… I have not really ever been a fan of ruby Tuesday, but this location changed my mine. We received excellent service from our waiter. My friend wasn’t quite sure what she wanted and he made an excellent suggestion for her. I tried the new double Decker chicken with bacon, mushrooms, and a delicious cream sauce. I had the fresh garden bar and green beans for sides. The garden bar was so filling I halved the chicken and kept much of the green beans for the next day. I haven’t had such super moist chicken in a long time. I’ll be coming back for more guaranteed! Thanks for changing my mind.
Andy M.
Rating des Ortes: 5 Huntsville, AL
I give ‘em a four and a half. I rounded up because their current average rating doesn’t reflect the very good to excellent experience we had here tonight. Our server, Alicia C, took very good care of us. The wife and I split an order of Cheese Minis hamburgers. We drank Decaf Coffees with cream. Location is very convenient to our Best Western in Saraland.
Joe T.
Rating des Ortes: 2 Saraland, AL
Stopped for a quick bite and a few happy hour beers. I ordered the prime bacon cheese burger with fries. The fries were perfect I love the fact that try were dusted with sea salt, the meat on the burger was good but in my opinion they killed it with the fact that the bun was cold and they don’t bring yo the fixens to make a mean burger. There was half a piece of lettuce one little sliver of tomato two little pickle slices and no onions… I can deal with all that like I said the meat was good but when I asked for onions she brought me chopped onions from the salad bar like reallyyyyyy lol you would think for an 11.00 burger one could get some real onions it’s a chain what do you expect I will say the 2.00 beers made everything ok :-)))
Casey B.
Rating des Ortes: 2 Atmore, AL
Went in during a dead lunch hour. My server took five minutes to finally come to my table and ask me what I wanted to drink even though she only had one other table. Asked her for a minute to look over the menu, she gave me 10. Never asked if I wanted a refill, hurried to give me my bill but disappeared for 15 minutes after she put it on the table. No eye contact, small talk, no customer service whatsoever. Food was okay but the plate was hotter than my meal. Horrible experience. I filled out the survey on my receipt so corporate knows.
Amanda M.
Rating des Ortes: 5 Mobile, AL
After such a horrible experience at Ruby Tuesdays airport blvd location I decided to use my free meal coupon at this location. What a difference!!! The service was awesome, the food was delicious, a great experience. Waited to write my review because I thought maybe I just got lucky that day, so I went back again and everything was fantastic!
Katherine T.
Rating des Ortes: 4 Tracy City, TN
Okay, it’s a Ruby Tuesday’s so you sort of know what you’re getting. I wasn’t expecting haute cuisine. A couple of positives that are new since the last time we’ve eaten here are pushing me to round up from three and a half(which is what I’d like to give) to four stars. There are a lot more healthy choices for sides(I had the zucchini which was good) and the kids meals can come with something other than fries. Also the carrot cake cupcake was pretty good.
William L.
Rating des Ortes: 4 Brandon, MS
Giving 4 stars in comparison to most neighborhood chains. Clean, new, good service and tasty food. Salad bar was good, burger was 8.95 of 10(according to my 16 year old son), and my wife’s chicken was juicy. My sirloin was quite good, as were the grilled zucchini and asparagus. As this is on the shortcut from home to the beaches, we will be back.
Patrick S.
Rating des Ortes: 2 Chelsea, AL
Very slow seating people and the waiter seemed more interested in his phone then his customers. Food very lackluster. If you have no tastebuds this place is for you.