Gun Smoke of Sarasota

I do not recommend this establishment. The customer service was extremely poor and does not live up its website advertising. Fully Loaded is a female owned and operated store, and it prides itself in providing everything women may want or need in the area of firearms. When my wife and I reached the room with the guns, we were not greeted or acknowledged in any way. An employee was helping a customer, so we waited. Then, a woman came in behind us and the employee interrupted his service with the customer, and said «Hello, may I help you? He proceeded to help the woman while still servicing the other customer, but never acknowledged our presence. After about 10 minutes, another employee finally approached us to provide help. I informed him that we were looking for a revolver for my wife and she informed him that she was not familiar with guns. Nonetheless, he insisted that an automatic was a better option, and when my wife attempted to pull back the sled bar, she cut her hand in the ejection port. While her hand was bleeding, he showed her another automatic. I informed the employee that we should go back to look at some of the revolvers. When my wife and I went a few feet to the revolver section, the employee (who we thought was going to meet us there) walked away and started to help another customer. We waited at the revolver section for another 10 minutes, but he continued to service other customers. My wife and I are professionals and African American. We were the only African Americans in the store. We left when no one came back to assist us and, thus, it was clear that our business was not wanted. To this end, if you’re looking for professional advice, exceptional service and a store with inventory, this is not the place to spend your hard earned money. Nicholas Moore, COL ® U.S. Army.

I just purchased my first firearm from here. The staff was incredibly kind and helpful and made the process go quite swiftly! I was surprised to find such a great selection from a variety of manufacturers and the owner dropped down from the marked price to one more competitive with Internet broker websites before I even asked the price! The staff really made buying my first handgun a pleasant experience.
One thing to be forewarned about, I don’t know if it’s standard among gun shops, but all the staff open carry their personal handguns and spare magazines. It makes sense, just something I’m not used to seeing in retail.
Anyway, highly recommended for anyone looking to purchase firearms, ammo, or accessories as the store has great selection and the staff are incredibly friendly and helpful!