Granite Depot Inc

Feb ’15 Update — No show for arraignment in district court for grand larceny; warrant for arrest was issued.
Jan ’15 Update — No show for initial hearing in district court for grand larceny.
Nov ’14 Update — Now operating under Imperium at 108 Newbury Street, Peabody, MA. Same store; same contents. Prospective customers should not be fooled!
Sep ’15 Update — Police Report for Fraud:
BUYER & NON-​BUYER BEWARE …
In Mar ’14 I engaged with Granite Depot, Inc. + J. Filho to purchase Seville-​branded kitchen cabinets for my new home. A deposit of $ 18,750 was paid via check — 75%, which I have since learned is excessive in the industry. Per Filho, cabinets were to be ordered thru partnership with another vendor in Seekonk, MA. While I did meet with the vendor, I have no evidence to confirm or deny to what degree this vendor was ultimately engaged.
After a significant amount of back-​and-​forth, I received word from Filho on on ⁴⁄₇ order for cabinets had been signed off on, indicating a May delivery. On 5/​5, I began pushing Filho for a firm delivery date, which resulted in a series of conflicting & false responses (all in writing). On ⁵⁄₂₂ I received first solid indication there was a problem; Filho claimed his business partner in Seekonk had taken the deposit but did not order.
It’s important to note that before this Filho came «half clean,» he said was engaged in conversations with Seville, the cabinet manufacturer, directly to ‘check on escrow’ and indicated that he had ‘threatened to cancel as a result of the delay’ (this is all in writing). Skeptical because the pieces did not fit, I separately contacted Seville twice. During first conversation, I learned the only approved reseller was in Rhode Island but both Filho & his associate operate out of Massachusetts. During the second conversation, I learned no order was placed & neither party had authorization to resell despite promoting so.
Needless to say, demanded my money back from Filho. While Filho has claimed to be an «honest person» & has made many promises to make good of this situation, I have not received any return of that deposit or any demonstration of goodwill.
In early Jul7 I called an in-​person meeting to go over the situation & highlights of the timeline of events. Filho again indicated he’d resolve but all evidence to date remains to the contrary. In fact, he’s used my long-​delayed reporting of this horrid situation to the Attorney General as another convenient excuse not to start returning the deposit of $ 18,750 — as he promised he would do both in-​person & in writing.
Further, and while all this nonsense went on, I was faced with reordering cabinets through another company and paying for them. I also was subjected to other resulting costs & hardship including no occupancy of my home & 4 mths/​$ 10k in rent for shelter, etc.
Not only is the situation unethical & immoral it also illegal & equates consumer fraud & grand larceny.
UNFORTUNATELY, THERE’S MORE …
Previous to this, I foolishly engaged in Nov ’13 for granite counters. While the matter is ‘resolved,’ it’s also not a happy story. I provided a deposit of $ 5.6K, which was only half of what I would have owed Filho had I continue to engage on the countertops piece. Due to the above (& more!), I asked to stop the churn & cut ties.
At the in-​person meeting in July, Filho agreed that he would ‘release’ the granite to me. He insisted the granite had already been paid for /​‘was all set’ & ‘not to worry’ even when probed & asked if he could produce a receipt (he said he could; he never did). Not only was it not paid but the cost to him was a modest $ 3K. It was a fraction of what I’d already paid Filho in November!
To add insult to injury, I was being subjected to price gauging. When Filho did finally attempt to pay for the granite, he bounced the check to the warehouse. This again caused delays, hassles & complications. So, if you do the math, Filho, for all my hassle, extracted $ 2.6K profit on the granite counters alone.
As a side, Filho had promised that for doing business with him vanities would be done free-​of-​charge (in writing!). When the cabinet situation unfolded, he then attempted to associate value with a vanity & a way to «work off the missing $ 18,750.» A vanity top did show up & was installed cracked from top to bottom & front to back. The sink hole was cut crooked. The holes were drilled willy nilly. Installation included damaging my sink to the point I had to reorder. And damaging my vanity including sawing through it, requiring extensive repairs. When I sent a note saying I was rejecting the vanity, there was no response. When I finally got attention, he’d said he’d not heard from me but retracted when I sent him the note in writing. My husband & I had to remove the mess & return it to his store.
Yes, I could write a book! Or Filho could — a book of fiction.

Do NOT use this company. Two weeks later than we were told we’d get the granite, installed by guys who did NOT know what they were doing and had to retemplate and come back another day. Even after the retemplate, it still doesn’t fit correctly. My contract had to fix the backsplash to cover the gaping holes since the stone doesn’t reach the walls. They dropped the stone and put a hole in the new floor and scratched the brand new fridge. If you’re redoing your kitchen, these are all new things you’re getting and you don’t want them dented before you can even appreciate them. Cabinets got all banged up and everything was a total mess. DO NOT USE!