Midas

With 107,000 miles on my Kia Soul and never had a brake job done yet, I was expecting the worst. It was much, much better than I had thought!!! Thank you Sam and Midas for your honest service!!!

Update… I was contacted by a representative from Midas immediately regarding my review (since I only gave them 1 star). I was asked for the specifics of my experience which I shared with them. He said, «Ok, thank you» and that’s the last I heard from them. So not only is this location dishonest, so is the company as a whole, since they do not seem to be concerned that I was told i needed repairs that were, in fact, NOT NEEDED.

5 stars hands down… the owner jasone is one of the mos t honest shop owners ive ever met… cant beat the price either… never will i evee let anyone else touch my truck ever again… tanks a bunch… such life savers :)

So I’ve been bringing my cars here for 5 years now and Jason, Sam and the rest of this crew have never ever let me down! They are always on point! They take an incredible amount of pride in what they do and go way above and beyond the call of duty. I trust them will all of my cars for darn near anything and they give me great advice for projects! Thanks guys for the last 5 years and here’s to many more!

I’ve been waiting to explain my problem for 30 mins while they were not bussy at all.

Sam, the manager makes all the difference in the world and has earned my trust and confidence. I have been a customer for over two years and will not take my family’s cars anywhere else for servicing.
We keep the shop busy with five cars, requiring a variety of care ranging from routine maintenance to custom builds and repairs for the older/​classic models.
On more than one occasion Sam has made special efforts to personally involve himself and provide troubleshooting services that other shops simply will shy away from. His depth of knowledge and experience on uncommon and unique issues with the older models has been invaluable to me and my family.
I have never had a bad experience with Sam and his team regarding the quality of work, pricing, customer service or with turnaround time in servicing our vehicles. In short, Sam goes way above and beyond the call of duty to explain issues and consult with me on options available before making any repairs.
I trust and thoroughly enjoy doing business with Sam and the team of professionals at Midas. The money I have saved is significant; they get things done right the first time. I know I will be treated with respect and not taken to the cleaners for unnecessary repairs. Unfortunately this has been a costly lesson learned in dealing with some of the other automotive service and repair shops in the area.
An extremely satisfied customer for life.

This place has great service. I try to call ahead of time for an oil change appointment or if I need anything else because they can be a little busy sometimes. Sam is very helpful and friendly and surprisingly remembers my name every time I come in. I would recommend this midas!

Sam was able to help us with a couple of different vehicles (2006 VW Passat and 2012 Ford Edge.) The Passat needed some normal maintenance and an overall health check, and Sam and his technicians were honest with myself and my wife, and carefully explained all of the items that would require service and why. Even going so far as to troubleshoot an air conditioning issue on the spot.
If you’re looking for an honest mechanic with integrity, look no further.

I came in today in a frantic state. the bottom of my car had hit something and it sounded like something was scraping… Sam assured me everything would be okay and to relax. .immediately they looked at my car and fixed the problem at no cost. (something to do with the exhaust pipe).i am on vacation from San Diego and have my kids at Magic Mountain. .you have no idea what a relief this was for me. i am always skeptical whenever i go into a repair shop. this is why i specifically go to Midass only!!!
Thankyou soooo much Sam and your team
Lorena

I have gone to this Midas before, and with my upcoming move to Oregon I needed to get my brakes checked (I knew I needed new ones) and my car was also running very rough. Sam (Manager) has helped me before and he was great! He took care of my brakes, flushed out the fuel injection system, and cleaned up my battery and engine (no charge). My car PURRS now, no kidding! He showed me what they were doing and I saw the filth, ugh. I would highly recommend this Midas!

I was referred to this business by someone I trust when it comes to vehicles so o went in with high expectations. I wasn’t disappointed.
When you arrive you’re greeted promptly. Very friendly staff. The waiting area is air conditioned & smells nice which is a plus for those of us not used to or a fan of «car smells». I came in after my car decided to squeal when I accelerated. I had JUST replaced my car battery (not here) & wasn’t excited to spend more time or money on my normally problem-​free car. Jason helped me out. He’s fantastic. Asked a lot of questions, drove my car himself first, didn’t hear it, had me drive & explain further. Easy peasy.
When I parked back at the shop he noticed my coolant levels were crazy low indicating a leak. Ugh! They got right to work on it. No secret garage area here. I’m able to watch them as they work. Not that I have any idea what they are doing: I don’t speak car.
No one working here is just sitting around & they genuinely seem to like working together. Environment matters when you’re waiting! Nothing but good things to say about this place. Go here. You won’t regret it.

Got a coupon for $ 29.95 for an oil change from Ralph’s and came to this location, they are so nice here and helpful! They changed a pcv hose for me and changed my oil along with complete inspection for $ 30! The waiting room is clean and they are also fast for those of you on a tight schedule I was in and out in a little less than an hour! Recommend to all!

Horrible they didn’t disclose they broke off a bolt in my engine. After trying to repair my exhaust manifold that should take a couple hours not most of the day when I got my truck back its still wasn’t fixed. To keep the story short I took my truck to another mechanic to install a new exhaust manifold. When they got down to take out the old part they found a bolt had been broken off by Midas mechanic that’s the last ones who worked on my truck. Called them but they try to deny, deny, deny and won’t give me a partial refund for a crappy work done on my truck and lie to me about the bolts they broke. Now I got to pay for the repair from the new mechanic. So beware of this Midas store.

One of the best places to get your car fixed. Great costumer service and love there one on one service. I would recommend 100%.

I usually only go to the dealer for service on my vehicle because I want to make sure everything is done right. I was short on cash and needed to get an oil change that wouldn’t cost an arm and a leg. I went to Midas on Railroad Avenue and am sooooo glad I did. These guys are the BEST! They’re friendly, they take the time to explain what needs to be done and why and they give you options along with pros and cons. They will even go online to find a coupon for their service for you. I would highly recommend them and have gone back for several services since my first. Their pricing is reasonable and definitely less than going to a dealer. They can handle domestic and foreign cars with ease. They definitely will get my business in the future. Great guys, fantastic service experience!

Finding a good, honest mechanic can be so difficult. Fear not for Sam is here at Midas to take care of you.
I came here on the recommendation of friend and my friend was spot-​on right. On my first time in, Sam identified the cause of my check engine light and fortunately I was able to save a few hundred bucks and solve the problem myself. A few weeks later I ran over a nail and Sam’s guys patched it up within the one-​hour time window he quoted me. If there’s a repair I cannot tackle on my own I will be sure to take my ride back to Sam.

I think I’ve finally found a great place in SCV to get my car serviced.
This was my first time at Midas period, and I was impressed. I’m always prepared for an onslaught from auto shops, both big chains and local independents. I know that times are tough, especially for the locals, and because of that I’m wary of the strange and out-​of-​the-​blue fixes (ranging from nickel and dime to outrageous prices) that «need» to be done to my five year old car.
I recently noticed my car losing power during acceleration, particularly when it’s cold. Being a Chevy Aveo owner, this was especially troublesome; I love my car but it can’t really afford to lose any power — it’s pretty gutless as is! I called up the big chain store I normally get my oil changes at and they told me it was probably the catalytic converter and gave me an insane estimate. I called Midas, and Sam told me that it was impossible to guess (good sign from the get go) and to bring it in.
No P codes came up initially, so I left the car there while they waited for it to cool down so they could try to duplicate the problem. It took several test runs, but they finally got it to stutter as I had described and then were able to pinpoint the issue in the spark plugs and the coil. Much cheaper to fix, and much more confident that they were right and weren’t jacking me around.
I am absolutely not a mechanic; I can replace my own headlights, battery, and even changed my own oil once, but that’s the limit of my vehicle smarts. It doesn’t mean I’m stupid, and thankfully Sam and his staff did not treat me as such. In fact, they treated me like a concerned car owner on a budget who recognizes the necessity of keeping a car maintained but doesn’t care for extra frivolous repairs.
I appreciate this business for their excellent customer service, care in explaining things to me, and the time they took to make sure they got the issue diagnosed properly. As long as this place stays this way, I won’t be going anywhere else for my car’s needs. Thanks guys!

Sam and the staff are great. They are extremely helpful and at the same time very friendly. Have been taking my car there for a little while. These guys go above and beyond to help you out.

FAN. TAS. TIC.
Wow am I impressed with this place. Called and got a quote for brakes, and guess what? That’s EXACTLY what I paid, a full 2 weeks later! No, «Oh, well we thought you meant…» or «Yes, we quoted you $xxx, but you forgot to mention your car had four wheels…»
Walked into the lobby and was shocked — it smelled lovely. Not like body odor, not like rubber, or gasoline, or mildew. I actually didn’t mind waiting in there while my brakes were replaced. 110 outside, a comfortable 74 inside. I’m a happy camper even without being able to bring my car to a complete stop :)
I spoke at length with Sam Borrelli, and the guy knows cars. I mean he KNOWS cars. Oh — and did you know Midas does more than just brakes and mufflers? Yeah, either did I. Turns out they’re a full service garage, which was perfect timing. I’m now bringing my son’s car back for servicing, since it’s got some door hinge issues (which Sam was totally familiar with).
Incidentally, Midas warranties their brakes for life, so you don’t pay for replacements (just the labor)…which, with the way I drive, will end up being a losing proposition for them. Might want to get in on the deal before they come to their senses and revoke it ;)

How often do we mistrust car mechanics? A fair amount of us have either experienced horror stories or heard of them from friends and family. It seems like it’s standard to be leery of car mechanics — and for good reason. But, when one shop proves their trustworthiness, suddenly the standard isn’t so standard anymore.
The Midas on Railroad Ave has been great. I’ve been taking my car there for almost a year. Jason (the district manager) and Sam (the shop manager) impressed me first by remembering my name the second time I visited the shop. They remembered my car, what I came in for, etc. It was outstanding customer service.
I’ve had some minor work done on my car, and each time they have been honest and fair. On some occasions they have not charged me for minor things. For instance, I had two leaks that were expensive to fix. While fixing them, they noticed my thermostat needed replacing. They didn’t charge me for that part. That’s just one of many I could share.
I’d recommend this shop to anyone. They are very knowledgeable, reasonable, and most importantly, honesty. I gave four stars because there’s always room for improvement.