Platinum Plumbing Heating & Drain Cleaning

Called and got service the next day. Quickly diagnosed the problem. Went to his truck came back with the part. 20 minutes later we had heat again. Rob is the best!

I called Robert early one morning for a leaking water heater and small flood in my basement. He was professional, walked me through safety precautions, and he was flexible in coming to our home at a time that worked for us later that day to address the problem. The next day was a holiday and we expected to wait 3 days until a replacement was available. He called us the next morning (July 4^th), replaced the water heater, repaired a leak in our gas line, and sealed our chimney. We will be forever grateful for having hot water on a holiday weekend, with relatives visiting us. He is a consummate professional, knowledgeable, and answered all of our questions thoroughly. I would highly recommend his services to anyone.

My husband and I have used Platinum and owner Robert has come serviced our needs for a few issues we have had. Professional, nice, gets here when he says he does. My husband loves him and he doesn’t say that about anyone!
THe most recent need for us was today– no heat– 29 degrees when I woke up today. Yikes. We live in Salem and Robert came here. In october. Kudos for him doing that and not telling us to pound sand.