Sizzle Tanning

Very clean and great customer service! I especially love that it’s so close to my gym!

Frustrating that this business says they close at 9pm but that’s not the case. It seems they are more concerned with getting out of work than providing the service that you pay for. If your not there by 8:40 pm they will literally turn you away. Wth? @ 8:43pm she told me last tan was at 8:40, are you serious… she wouldn’t let me in for a quick 10 minute session. I could’ve been out by 9. All other salons would take me 5 minutes before they close. Last year I tried it here for a few weeks and on 2 different occasions this location was closed early, no one was here at 8:25 and again at 8:30pm. No sign or notice that they were closing early. And some of the attitudes and vibes you get from some, not all of the girls at the desk when I come in a few times a week at 8:30 is not very welcoming, it’s more like annoyed cuz God forbid I come in for what I pay for. I could spend my hard earned $$$ elsewhere and at this point I may just do that when my month ends. I’ve been putting up with this closing early crap because honestly I get a great tan here, and it’s very close to home. I would come in the morning but they don’t open til 9 so I race from work just to be turned away for 3 minutes past 8:40 when it clearly says closes at 9pm. Awful customer service right there. Because I work late and assuming I had time to tan because they closed at 9 was another reason I chose this place but to me it’s false advertising. Really ridiculous and they need to look at their closing routine and maybe make exceptions once in awhile. Other than that it’s a nice place to tan, probably one of the best indoor tans I’ve had, clean, and most employees are friendly. I would’ve gave them 5’s but I couldn’t because it was totally ridiculous that I was turned away when they were still going to be open for another 17 minutes. If it wasnt a constant issue I couldve overlooked it. Very dissappointed

My fiancé, & I have recently started tanning here more because it was closer to our home. We thought the prices were a little more than the previous place we had been going to, but it was a lot more convenient for us & closer. We have always gone in the S-​Class beds, & at Sizzle the equipment seem to be good, & the same to what we have always tanned in before. A few of the S-​Class beds though do have face lamps that don’t work all the time. In some of the beds a couple of the face bulbs don’t go on at all, & in another one the face bulbs don’t go on until half way through. The staff is never too friendly, and don’t seem to always be very helpful or that happy to be there. They do allow you to take & use as many towels as you like or need, which is nice. They also have a pretty big selection of lotions at good prices, & have good deals on them. My biggest issue with Sizzle is that one night going tanning I showed up 10 mins before the closing time stated. I even checked the website before I went, & it even stated that they closed at 7pm on Sundays in the window. As I proceeded to go into the salon the girl working stopped me at the door not even letting me in. She had said that they were closed, & she could not let me tan. I went on to say how I checked the website, & made sure to ask again what time they closed. She said 7pm, but then said that the last time to tan is allowed 15 mins prior to closing. My issue is that the previous salon we went to also had this term, but stated to their customers so you were aware of it. If you are a paying customer I feel as though if a business states they close at a certain time without any other stipulations to that you should be able to tan up until that time. I mean it would have the staff there 15 mins more allowing them to finish up their closing duties. I go there to tan, & as long as I come out as a bronzed beauty I will still go there do to its convience. Hopefully their customer service improves, & get a little better with doing whatever it takes to make their paying, repeat customers happy& satisfied. Isn’t running a business all about great customer service!!!

BEWARE!!! Sign up for three month tan, being charged once a month to tan. Never informed that it had to be cancelled. 6 months later I realize they are still charging me every month and will not refund me money even though I stopped tanning after 3 month commitment. They said you need to come in and cancel. Total SCAM… READ THE FINE PRINT ON ANYTHING YOU SIGN!!!

Walking in to this tanning salon it appears to be very high end … having just moved to the area i was looking for a new place to get my GTL on ironically it is next to a gym and laundromat ! Anyways … I was greeted by this high school blonde girl who barked out «whats your last name!!!» I had told her i had never been here before and was looking to become a member. She didnt show me around the place, or even try to upsell me any packages, she pointed at a specials list on the counter and told me to pick one of those. The tropical bed (level 1) was unlimited for 18 dollars a month, i thought it was a good deal and she told me that those beds suck and that i will never be able to tan in them because there is a wait, all of this said while she was texting on her cell phone. I was already there and just opted to buy one session in a level three. 15 dollars i might add for 12 minutes. When i entered the room it was oddly dark definetly no where near as high end as the entrance. once in the bed the buttons felt like they were going to fall off and to top it of THERE WAS NO MUSIC PLAYING!!! needless to say it was the longest 12 minutes of my life !!! it was almost 100 degrees outside that day and then on top of the heat in the tanning bed i was sweating like crazy ! all of you girls no how hot it can be in those beds. So i get out of the bed and they do not have any towels or towel service so i had to put my clothes back on all sweaty and nasty ! I was PO ! On my way out the door i thanked the bimbo at the front desk and she ignored me and kept chatting away on her cell. Normally i dont care about customer service but this place was really lacking. No towel service it tidiculous HAPPPY HUNTING!

I’ve been to a lot of tanning salons over the years, but I keep going back to Sizzle becaus of it’s convenient location and the fact that I get a great tan there. I use their level 2 beds, which are pretty sweet becausethey acually talk. The salon is big, clean, and well taken care of.
The only downside of this place is the service, which is, in a nutshell, atrocious. Most of the girls who work there have zero customr service skills, and instead of giving you a friendly greeting, you are welcomes by a bitchy attuitude or a blank stare until you tell them your last name and how it’s spelled. The employees at Sizzle never smile and act like they hate life. You would think that if you were dealing with people and trying to conduct a BUSINESS then you would expect the people who work there to at least treat the customers like they are valued. There is only one pleasant person that works there, a middle-​aged woman who presumably owns the place because everyone else who works there is much younger. I walk out of this place every time rolling my eyes because the girls behind the desk are usually standoffish bitches 90% of the time.

My friends and I have been tanning here for a few years, it’s a little farther than a handful of other tanning options but this place is the cheapest and it gives you the best color. I tried a few places in Salem and Swampscott and i payed triple for what I pay at sizzle and I didn’t get as dark.
If you live close or don’t mind driving, sizzle will give you the color you want in a timely fashion. All of the younger girls who work here are super nice and its a big enough place where I rarely ever have to wait (I use level 2, level 1 seems to have more people waiting). Another thing I like is that I don’t have to make an appointment, I always walk in, which is pretty rad considering my life is pretty unpredictable.

OK, this place has really good beds. I am Irish & Italian so I start off really pale then I get really dark. As someone who used to tan literally everyday I know how my skin reacts to the tanning beds. My 1^st visit went really well– awesome, friendly staff, went in for my 5 minutes then went on my way. The 2^nd time I went was another story which is why i only put 4 stars. I went at night so it was a different girl working.1^st of all, she answered her cell phone when I was mid-sentence…is that ok in any business setting. I don’t think so. then I told her I wanted to do 5 minutes again because I was a little pink & she insisted I go in for longer. I told her I’d fry. she said I have to go longer or I won’t get a tan. I said again that I’d fry. then she said I’m going to put you in for 7 minutes. so instead of continuing this back & forth with her I said fine & I’d just get out if I felt like I was burning. bottom line, I’m the color of a LOBSTER lol. my own fault I guess I should have been watching the clock instead of expecting to relax & enjoy my tanning experience like anybody else… Overall, I do like this salon, the beds are great, staff is great (mostly).I’m just going to chock the one irritating experience up to me needing to be more assertive

I can’t really provide a great review of this place because I’ve only been once (today)
This place is Saugus. And I mean S-​A-​U-​G-​U-​S.
When I was signing up, I thought maybe I was watching that show about people working in a tanning salon. Terrible.
I went in for 12 minutes because — I am Italian, so I have naturally olive-​toned skin — I can fry a few times and sport a great tan.
I am not a fake tanner by any means, but my legs are white, man. WHITE.
Well thats what I did. Not signing up for a package — one time tanner, thank you. And I’m already tan. Fuckin jagerbombs!
LOUD music. Overpowered my ipod tunes. Dude, I am TRYING to listen to Silverchair. Please, let me have my 1993 moment. Thanks.
So I leave this joint and there are Saugus boys. Oh lord. The blowout is not good. Please, go move somewhere else. I am ashamed to be a Saugus resident.
These dudes are like those in this video:
Yeah this collar’s popped. Cuz I’m the fuckin’ man, and everyone should know it!