So we walk into the store and he asked what we’re looking for, and my baby told him what she wanted, a particular style of Tom Fords. He had no clue what kind of glasses we were talking about and decided to sell us something he had stock. We tried on a few pairs and he was very nice. Weird, but nice. He continued telling us a bunch of stories about how he’s been in business for 23 years and how we shouldn’t trust . The glasses he finally showed us were marked for $ 420, and with a 30% discount made it $ 285 according to him. His math either sucks or he doesn’t care. This got me a little bit concerned as this would cut into his margins, unless his margins we’re super high, which seems to be the case, as the glasses were worth about $ 220. We asked how much can be sell these for and if the price was reasonable, we would probably buy them. Then he started to say things that did not make sense. How the price is set by the manufacturer and that he is not allowed to sell it for less, but for us he will sell it for $ 5 less. Hrmmm… Ok. He also went into a whole song and dance about how he lost his license to sell Chanel glasses because of something that happened. Alrighty then. Anyways we said we were not willing to pay $ 280 and said have a good day. As we walked out, he mumbles a bunch of obscenities that we pretend not to hear. Some eastern European mumbo jumbo were also added to enhance the rudeness. It was a nice day and I didn’t want to start an altercation. No biggie… Crazy mofo. Conclusion: The mob boss wannabe that owns the store marks everything up by 200%. So even with a 30% discount, you are still paying over 20% above department store prices.
Matt M.
Rating des Ortes: 1 Boise, ID
Our experience was so horrible at this store, I created a Unilocal account to warn people to avoid this place. My wife and I were in the store and there were two other couples already in there trying on glasses. After the male salesman(who seemed like he may have even been the owner or at least the manager) finished with a customer, we had to ask for help and ask him to try on some raybans. He unlocked the case and we tried on about 6 pairs while he helped other customers. I was going to buy a pair, and so was my wife. My wife asked if they could put prescription lenses in or if she had to use an optometrist for this. He quickly grabbed the three pairs we were looking at and told my wife«don’t waste my time, you just lost me money, and now i have to clean all these» I was shocked because I was still about to buy a pair, and my wife just asked a question. I got pissed and told him not to talk to my wife with such disrespect and they he was the rudest salesperson I had talked to. His only reply was that we cost him so much money and was making a scene in front of the other people in the store. Also I must mention before this embarrassing experience, he told us the raybans were«on sale for $ 135». Well, the RayBan website listed the MSRP as $ 130. Please support small business, but not ones that disrespect, embarrass, and offer sketchy pricing schemes. Hopefully this is the last negative review I’ll write on this site.
Leslie L.
Rating des Ortes: 1 Sausalito, CA
I recently purchased a pair of sunglasses here and I believe they were knock offs. They were also advertised at a retail price for more than what I later discovered were for more than what he was charging! When I went to return the glasses, he told me his sob story about how slow the business has been with it being colder weather– he does not accept returns because he is «Not Nordstroms» Why support a local business that is dishonest and does not accept returns? Not Nordstroms?– next time I will shop at Nordstroms and not locally.
Phoebe L.
Rating des Ortes: 1 San Francisco, CA
I first came in here about a week ago and the first thing I noticed was a «ONSALE $ 99» sign in the front window seated next to the Marc by Marc Jacobs sunglasses. Being a huge Marc Jacobs fan, I know they usually retail for $ 98 at any credible department store. They had some models in there that I wasn’t familiar with but didn’t give it too much thought. Fast forward a week and we’re back because my boyfriend had his eyes on a pair of Persol’s. As we were looking around, the sales girl points to my sunglasses. Sales Girl: Oh, did you get those here? Me: No, I didn’t. SG: We have a sale on Marc Jacobs right now. Me: What’s the sale? SG: They’re on sale for $ 99. Me: Well, they retail for $ 98. SG: *crickets* Busted. Excuse me miss, but if I’m going to pay for my sunglasses, I better damn well know how much they cost. At this point, I do a quick online search for the Persols online, that had a in-store listed price of $ 325, and found not only that they retail for much less online but were also on sale for $ 165. My boyfriend points this out to the store owner, giving him a chance to explain his reasoning, or strike a deal. Instead the owner asks us «WHYAREYOUWASTINGMYTIME» «WHYDON’T YOUJUSTGOBUYTHEMONLINE?» Well, that’s exactly what we’ll do. And who’s time are we wasting because I don’t see anyone else in the store. After this, I wouldn’t be surprised if the glasses here are knock-offs.
Tony C.
Rating des Ortes: 1 Los Angeles, CA
Overstates retail prices and offers discounts to make you think you are getting a deal but in reality the price you are paying is at or above retail. I was looking at a pair of Persol sunglasses which he had at $ 325 retail but offered 30% off which brought the sunglasses down to $ 227. Sounds like a good deal right? I looked up the same sunglasses online and saw they retail for $ 191 but were on sale for $ 165. When I asked him why he has them as $ 325 retail he responded with«why don’t you buy them online then» and«why are you wasting my time». Total prick. Avoided answering the question, didn’t make an attempt to work with me, and acted like an asshole on top of it all. Avoid this place people… not only is it a dishonest business but the owner is a major jackass.
Nadia A.
Rating des Ortes: 5 Redwood Shores, CA
We have been customers at this store for many years and we just bought glasses again. The quality and price are always great. I don’t buy Chanel or Prada but the quality of glasses we normally buy is really good and I never was disappointed. I still have glasses from a few years ago and they look like brand new.
Jordan P.
Rating des Ortes: 5 Sausalito, CA
I’ve bought glasses from here a few times and have always had a good experience. I think he has a nice selection and is always wiling to order you glasses that aren’t there.
Dylan O.
Rating des Ortes: 1 Petaluma, CA
I have waited for several years before writing this one-star review of Time After Time, but now that others are having negative experiences, I’ll throw my one star in as well. Several years ago, my wife and I purchased an apparently new old stock Hamilton watch from the store, and were told we would get it for 40% off the asking price. It sounded good, and my wife loved the look of the watch, so we purchased it. Unfortunately, when the merchant punched it in his register, he overcharged us a significant amount of money. I did the math in front of him, and confirmed it. He didn’t apologize and didn’t look at me again – which tells me that he attempted to overcharge us intentionally. I wonder if he’s used to taking advantage of tourists to pay his outlandishly high old-town Sausalito corner rent. But that’s not an ethical way to sustain one’s business. It’s very interesting that other reviewers(I read the filtered reviews below) felt that they were getting expensive«discount» prices and that sunglasses purchased here may be knockoffs… My wife’s «Hamilton» broke down after a couple of years and couldn’t be repaired… I question now if it was even an authentic Hamilton…
D N.
Rating des Ortes: 1 Pacifica, CA
I am so disappointed I purchased a pair of sunglasses here and I received some information which leads to me believe they are knockoffs! I’m doing some investigating and will contact the owners because not only is that dishonest but illegal as well! When I find out for sure I will update my review but like I said I’m 99% sure! I am so mad what a waste of money. I should have known when the guy claimed he didn’t have a case because he was short on them because this designer has a case made to go with every pair they sell my bad for not thinking about that but I didn’t think I would be sold fakes especially in such a nice area!