Ballastone Inn

This inns public areas (lobby, breakfast area) is as beautiful as it gets, right in the heart of savanna, and the service is impeccable. You can’t go wrong with booking this inn… unless, you get one of the half basement rooms. Well even then it is not entirely ‘wrong’ but for the amount of money you are paying — i definitely think you should get a room that is not in the basement.
To get to these rooms (I believe one of them is called Low Country), you have to take the back stairs and go down two sets of stairs. Then you walk past the laundry (tumbling during the day) and the kitchen (especially busy during the morning) and get to the end of the hall, where the room is. The furnishing in this room is beautiful, just like the rest of the inn, so old world and colonial, but unfortunately it is only skin deep. The floor is hideous plastic parquet, uneven, so obvious hastily done to expand capacity — there are parts of the floor which suddenly end and parts where there are exposed pipes with wires coming out (??). Similarly the bathroom looks like it is a dorm bathroom. Absolute basic tiles, and very shoddy wooden baseboard work. This is not what can be expected from a room for which you have paid 100s of dollars per night. After all this, when you look out of the window you can see wheels of cars going by (because you are half below the ground) and people staring through the windows. No No No. I didn’t want to spoil our one Valentine’s day there by complaining and being difficult but really, this is not the quality to be expected.
The best part about the served breakfast was the spice poached pear. The best part of the served tea was the tomato olive swirls.
So basically, if you are going to book a stay here — demand that you be put in one of the upstairs rooms. You definitely are paying for it, so dont be short changed.

The Ballastone Inn is beautiful. We were in town for a wedding and although we could not lounge around, or partake of the Inn’s many lovely amenities, we thoroughly enjoyed our stay. We stayed in the Victoria Suite and our daughter stayed in the Gazebo Suite. Both rooms were lovely. I preferred the décor of the Gazebo suite but our daughter did too and would not trade. (I don’t blame her.) Don’t get me wrong; the Victoria Suite was beautiful in every way possible but there’s something so calming and peaceful about the Gazebo Suite. You really can’t go wrong with either of them. The highlight of our stay was the delicious breakfast every morning. Their scrambled eggs were the fluffiest, most delectable eggs; you will ever have the pleasure of eating! And the wonderful cook was kind enough to share the recipe. (Wink…wink…) A huge thank you to their lovely cook! A huge thank you to the beautiful Ballastone Inn as well!

I booked reservations at the Ballastone Inn on October 14, 2015, for a five night stay in early January, 2016. The occasion was our thirty-​ninth anniversary. We paid one night’s deposit of $ 293.15. I was informed of a policy of no refund. Unfortunately, on January 4, 2016, I was diagnosed with a detached retina and had emergency surgery on January 5. My doctor prohibited any travel — particularly airline travel — for ten weeks. On January 4, I advised my travel agent that I would have to cancel my reservations at the Ballastone Inn (almost ten days in advance of the reservation). Because of the extenuating circumstances I requested a refund. I called the Ballastone directly on January 4 and requested a refund and that the manager return my call. On January 8, I emailed the Ballastone and provided a copy of my doctor’s letter and requested a refund again. For $ 293.15, this is hardly about the money. This is misguided and poor customer service. Not only did the Ballastone Inn refuse my request for a refund, they never returned any telephone call nor any email. Even American Airlines, not known for outstanding customer service, refunded the full price of my airline tickets to Savannah. It is difficult to conceive of an airline having better customer service than an Andrew Harper recommended establishment. I will avoid the Ballastone Inn at all cost.

This was my first visit to Savannah and the staff of the Ballastone took very good care of me! Their genuine warmth and hospitality made me feel right at home! They exceeded my expectations at every turn from arranging rides to making reservations as well as recommending tours and excursions. Also you definitely will not get hungry nor thirsty here! Looking toward to my next trip to Savannah with another stay at the Ballastone!

We were so excited to come and stay at the Ballastone Inn. Little did we know how disappointing our highly priced rooms would be. We were booked for courtyard level which felt more like basement level. The halls were cinder blocked and we were adjacent to the laundry and kitchen. The bathrooms were dirty and in dire need of a remodel. Picture bad circa 1950’s cheap vanity, tacky beige tile and old shower head. I could not even use the shower as I was uncomfortable. There was no control over room temp which left us hot most of the night. Constant noise from upstairs. We truly felt like steerage level guests. The owners have a lot of nerve placing guests in these rooms, especially for what was charged which was close to 300/​night. The upstairs common area was nice and much like the photos seen on Internet. Breakfast was nice but hardly made up for our lack of a proper night sleep and awful bathroom. I don’t like to be surprised like this and felt deceived by what our stay would be like. Never again!!!

Event planners: beware management promises. The Ballastone Inn courtyard does not accommodate 30 people for afternoon tea. We booked in January and were not informed of the size problem until 2 weeks before our event in May. We were very disappointed with management of this inn for their lack of professionalism and the promises they made that they did not keep. They have 5 tables and 15 chairs. And no real space for more. Also, the courtyard is partially open to sun and becomes an oven in the afternoon. Also, it is not accessible. Access to the elevator requires descending 4 steps without railings. We will never recommend the Ballastone Inn.

Great service, staff and location.
Nice rooms with generous accommodations
Would highly recommend.

My new husband and I could not have been more pleased with our decision to stay at the Ballastone. Everything was just perfect and comfortable and Jennifer was absolutely one of the most kind people we have ever encountered. She knew we were newlyweds and she did everything she could to make our stay extra special. She really went above and beyond and we will never ever forget the generousity and kindness that was shown to us. You honestly never have to leave the Inn… breakfast is delicious, afternoon tea delicious, and pre dinner appetizers delicious. They feed you well and put a beautiful roof over your head… what else could you ask for. The location is perfect walking distance to all the beautiful squares, the city market, and river front. We will never stay any where else while staying in Savannah.

This was our 5^th trip to Savannah and our first stay at The Ballastone Inn. We were very impressed with the staff. Everyone was so friendly and helpful. We stayed in the Scarlett’s Retreat room and, except for the bed being too soft for me (my wife loved it however), it was very accommodating. We really enjoyed all the public spaces the Inn has to offer. Breakfast was also a real treat and the seating was very cozy and romantic.

Stayed here from October 5 – 8, 2013 and absolutely loved our stay. We had a slight problem upon check-​in with our room and the next 2 nights they upgraded us to the China Suite which was elegant and really exemplified our trip to the South from Los Angeles. The staff and breakfasts could not have been any better. Latifa, who served us our fantastic breakfast each morning was warm, charming and a real delight to talk to. We chose to eat our meals in the outdoor patio area of the Inn which is beautifully adorned with a koi pond and delightful shrubbery. The location of the Inn was perfect and an easy walk anywhere in the historic district of the city. Not only would I recommend this Inn, but if we ever are fortunate enough to visit Savannah again, The Ballastone Inn is the «ONLY» place we would stay.

It was great to see all the same friendly faces from the first time we stayed. I can’t say enough great things above this Inn. The staff are very polite and friendly and pamper to your every need. Spectacular food, very comfortable beds and rooms highly recommend for your next stay in Savannah GA.

This is our third time at the Ballastone and though we would not stay here every trip to Savannah (it can be $ 300+ per night), we do when we have a special occasion. The rooms are each unique, the bedsheets are the softest around, the staff is helpful, and the food is top notch. Definitely have the breakfast, but hit the bar for complimentary hors douvres as well. They get the big and the little things right at the Ballastone so for your next big occasion you can’t miss it.

This was our first time visiting Savannah and the accommodations were second to none. The rooms were picture perfect. And with friends and family from all over the country staying in all the other rooms, we literally felt like we were at home. The staff at the Ballastone Inn have genuine southern hospitality and are truly five star. We thoroughly enjoyed our stay and would love to visit Savannah and this bed and breakfast again someday.

We absolutely loved this place. My husband and I left California for a much needed romantic getaway. We stayed at the Ballastone Inn through a Livingsocial deal. After a long 6 hour flight. We arrived at the Ballastone Inn at 10 pm. We were greeted by Kristin with her warm and friendly smile. we booked the Mulberry Tulips junior suite, which by the way may I say that the pictures on line don’t do this room nor the Inn justice. Our room was just breathtaking and so romantic. We didn’t want to leave our room. Each morning we ate in the Courtyard (which by the way was just beautiful) and had the chief special for breakfast. I typically don’t like French toast but, this Cinnamon French toast here was just to die for, actually… I’m not going to lye. I loved it so much I had it twice. My husband had the grits which he loved as well. Living in Orange County, CA we can’t find grits that tasted this good. The food and service was just amazing.
The Inn was centrally located within walking distance to everything that wanted to see and take part in. I could truly say that my husband and I fell in love with each other all over again and we’ve been together for 29 years. We absolutely loved the Ballastone Inn and Savannah, GA. In fact we are planning to send our married children here is so they can experience the romance and beauty of the Ballastone Inn as well. It was difficult to leave this place!

Absolutely loved the Ballastone. From the Inn itself to the wonderful staff, our stay definitely exceeded our expectations.
We were lucky enough to stay at the Ballastone Inn using a Living Social deal, otherwise we wouldn’t have been able to afford it for both nights that we stayed in Savannah. After staying here I realize that it is well worth the price tag. We stayed in the Victoria room. The photos online do not do it justice! I thought that it looked a bit gaudy from the online photos but wanted this suite because of the jetted tub. Upon entering the Victoria suite I was amazed that it wasn’t gaudy at all but rather tastefully decorated. The king size bed was very comfortable and the sheets were simply divine. I loved the fact that there were bed steps to get into the over sized bed. I also loved the chandelier — it was very elegant and added charm to the room. We got to check out some of the other rooms that weren’t occupied. All the rooms are beautiful but after our stay I have to say the Victoria was my favorite of the rooms we were able to tour.
You won’t go hungry if you are staying at the Ballstone. Starting with breakfast, we had the chef’s special each day and it was delicious. The first day was cinnamon french toast. I don’t even like french toast but I thoroughly enjoyed it. The second day was a traditional breakfast — eggs, bacon, potatoes or grits. It was all perfectly prepared. I need to know how they get their scrambled eggs so fluffy! In the afternoon they have tea served with pastries. Again, everything we tried was delicious. And then later in the evening they offer hors d’oeuvres — all were very good.
The staff was all very pleasant and helpful. Melissa was sweet enough to help us carry all our luggage to the room and went over all the details about our stay. She directed us to the off street parking behind the Inn and because of the awesome proximity to everything we didn’t move our car until it was time to leave. Jasmine was also very sweet and helpful in making recommendations. She was a pleasure to talk to. The breakfast staff was also wonderful (I think it was Matt and Ryan). My husband’s eggs were slightly over cooked and they replaced them without hesitation. They were very attentive. I’m very impressed with the commitment to customer service at the Ballastone. We really felt like we were staying at a friend’s home. We will definitely be back!

Real fancy digs. Close proximity to lots of shopping, eating and night life. Very romantic atmosphere, very courteous staff. Delish breakfast choices and my absolute favorite lox and cream cheese with capers on the weekends. Only complaint was that maybe the windows could’ve maybe opened, I like to get a good nose full of the morning sky. Off street parking is pretty cramped, but free. because of the age of the establishment and the ‘creekiness’ of the hardwoods to be mindful of other guest I caught stepping lightly or ‘sneaking around’ when it wasn’t necessary.

This B&B was literally the highlight of our vacation. It helps that it’s in one of the most beautiful cities in the world. They were absolutely wonderful to us. We stayed in the Hannah and although it was on the 1^st floor, felt luxurious and cozy. The breakfast was delicious, the décor was stunningly done up for the holidays, the staff was courteous and kind. I will most definitely come back here.

I am in love with this place. My husband and I went here on our honeymoon and he reserved a room for us at the Ballastone. The staff was friendly, the décor was gorgeous, the breakfasts were amazing, and the location was perfect.
It was a great experience and I’m excited about the thought of going back in the near future.

ABSOLUTELY AMAZING! Pricey, but well worth it. Jim, Jennifer and their staff make it so easy to relax and enjoy yourself. Great location — let them park your car –you can walk all over downtown. We stayed in the Victoria Suite and enjoyed everything The Ballastone had to offer: breakfast, afternoon tea/​lemonade, pre-​dinner hors d’ oeuvres, turn down service and a full service bar. If you get a chance, tour the available rooms during the day — they’re all beautifully decorated. The Ballastone is a beautiful experience and I highly recommend it!